Firstmark Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,627 reviews
Select a rating
Maximo S.'s profile image
Maximo S. 
on Birdeye

2 years ago

Great experience 

Business response:

Hi, Maximo. We appreciate you taking the time to leave us a review! Thank you for choosing Firstmark Credit Union.  

Sylvia D.'s profile image
Sylvia D. 
on Birdeye

2 years ago

Matthew Bohr was so professional through the whole process. He is extremely knowledgeable with all of products FirstMark has to offer. He listened to what I was needing a gave my husband and I different options that would work best for us. Overall experience was Excellent!! 

Business response:

Hello, Sylvia! Thank you for sharing the experience you received from Matthew at the O'Connor location. We hope to assist you with your financial needs in the future. Thank you for choosing Firstmark Credit Union.  

John E.'s profile image
John E. 
on Birdeye

2 years ago

Very professional,and very helpful 

Business response:

Hi, John. We appreciate the positive review! Thank you for being a Firstmark Credit Union member.  

Jose Z.'s profile image
Jose Z. 
on Birdeye

2 years ago

Great job Knowledgeable staff 

Business response:

Hi, Jose. Thank you for your review! We hope we can assist you again soon at Firstmark Credit Union.  

Ernesto G.'s profile image
Ernesto G. 
on Birdeye

2 years ago

The person who helped me is Rachel Castillo. She was so helpful. I didn’t think it was going to be this easy or this quick. She is a totally awesome employee. She was courteous friendly and very intelligent. I let her know how much I appreciated her help and that I wish there was more people like her that are so helpful. I really look forward to doing business with this institution. I’ll give her an A+ rating. 

Business response:

Hello, Ernesto. We appreciate the five-star review! We are happy to hear of the friendly and intelligent service you received from Rachel. Thank you for choosing Firstmark Credit Union!  

Ivan V.'s profile image
Ivan V. 
on Birdeye

2 years ago

I was a member when Firstmak was San Antonio Teacher's Credit Union. Since I was looking for an Auto loan, I wanted to give them a try and keep my money local and not have it go to a big national bank. While there were some documentation errors on my loan, Firstmark went above and beyond to make it right. I really appreciate that and I don't know if a big bank would have done this. Thank you Firstmark, and I look forward to doing more business with you in the future. 

Business response:

Hello, Ivan. We appreciate your time in leaving us this thoughtful review. Thank you for staying local and financing your auto loan with Firstmark Credit Union! We look forward to your continued membership. 

Martha P.'s profile image
Martha P. 
on Birdeye

2 years ago

It was a hassle free experience! And many thanks to our loan officer, Tanya who super informative and friendly! 

Business response:

Hi, Martha! Happy to hear about your experience with Tanya at the Mission location. We look forward to assisting you again in the future. Thank you for choosing Firstmark Credit Union!  

Catina F.'s profile image
Catina F. 
on Birdeye

2 years ago

Robert was amazing ...explained everything thoroughly with me...gave me insight on everything you all have to offer...Looking forward to doing business... 

Business response:

Hi, Catina. We appreciate you sharing your visit with Robert at the Huebner location. We look forward to your membership with Firstmark Credit Union!  

June T.'s profile image
June T. 
on Birdeye

2 years ago

Professional, friendly service. 

Business response:

Hi, June. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,627 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.