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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,628 reviews
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Margarita C.'s profile image
Margarita C. 
on Birdeye

3 years ago

They were Super helpful & very friendly & courteous, it's not often you get treated this way at a business, I could see the people there felt comfortable with one on one, great service! 

Business response:

Hi, Margarita. What an awesome review! We are happy to hear of your experience and grateful for your membership with Firstmark Credit Union! Thank you for taking the time to share your feedback. 

Jesus P.'s profile image
Jesus P. 
on Birdeye

3 years ago

Great experience and employee was professional yet friendly. 

Business response:

Hello, Jesus. We appreciate your review and feedback. Thank you for being a Firstmark Credit Union member!  

Adam V.'s profile image
Adam V. 
on Birdeye

3 years ago

Over all, Five star service...and I love banking with Firstmark. You guys are always trying to find ways to save me money. Your customer service is A+. Thank you Firstmark 😊 

Business response:

Thank you for the glowing review, Adam! It's our goal to assist our member's financial needs. We are happy you're a Firstmark Credit Union member!  

Reynaldo P.'s profile image
Reynaldo P. 
on Birdeye

3 years ago

our representative that helped us with our loan and refinance was awesome made us feel very comfortable asked if we had any questions to ask anytime and so we did and she answered them all....she was awesome. thank you 😊 

Business response:

Happy to hear of your experience, Reynaldo! Thank you for choosing Firstmark Credit Union. 

Sanjuana S.'s profile image
Sanjuana S. 
on Birdeye

3 years ago

It’s ALWAYS a pleasure going to my bank n getting my affairs in order … n Mr Benjamin Castillo assistance in how is most helpful … thank you 

Business response:

Hello, Sanjuana. We appreciate you sharing your experience! Thank you for being a Firstmark Credit Union member.  

Mario H.'s profile image
Mario H. 
on Birdeye

3 years ago

Awesome Awesome 

Business response:

Hi, Mario. Glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. 

Marisa P.'s profile image
Marisa P. 
on Birdeye

3 years ago

Wonderful customer service! Fast & easy! 

Business response:

Thank you for the review, Marisa! We are happy you're a Firstmark Credit Union member. 

Ricardo V.'s profile image
Ricardo V. 
on Birdeye

3 years ago

Visited the new Culebra branch and had a great customer experience. Jennifer was so helpful in directing the customers and making sure everyone was being assisted. Johanna assisted me with my transaction and she was so helpful and very nice. Thank you so much for the great customer service. 

Business response:

Thank you for sharing your recent experience, Ricardo! It's our goal to assist our member's financial needs. We look forward to your continued membership with Firstmark Credit Union!  

Antonio U.'s profile image
Antonio U. 
on Birdeye

3 years ago

Great experience With all personnel involved in the loan procedure Happy with all aspects and timely closing. KUDOS to all Involved. We are most appreciative 

Business response:

Thank you for sharing your experience, Antonio. We are happy you choose Firstmark Credit Union!  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,628 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.