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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,561 reviews
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Rueben M P.'s profile image
Rueben M P. 
2 years ago

Excellent very knowledgeable and professional. Worked with Shari Ward at 1604 and Bitters. Everything handled accurately and timely. I have been a member since it was located on Alamo St. and was pleased to have Shari Ward handle my financial accounts today as in the past. Rueben Perez 

Business response:

Hi Rueben, Thank you for taking the time to leave such a positive review of your experience with Firstmark Credit Union and Shari Ward. We appreciate your membership to our credit union and are glad to hear that Shari was able to assist you promptly and accurately. Thank you again! Best, Firstmark Credit Union 

Beatrice H.'s profile image
Beatrice H. 
2 years ago

Great! Saved me time and gas 

Business response:

Hi Beatrice! Thank you so much for taking the time to leave us a review. Your satisfaction is our top priority, and we appreciate your membership. Thank you, Firstmark Credit Union 

George M.'s profile image
George M. 
2 years ago

Very satisfied with the process in getting getting the best rate on CD 

Business response:

Hi George! We appreciate you taking the time to write such a positive review about our credit union. We're thrilled to hear that you had a great experience while opening your CD. Our team is always committed to providing excellent service to our members. Thank you for choosing Firstmark Credit Union! Best, Firstmark Credit Union 

Richard D.'s profile image
Richard D. 
2 years ago

Excellent service n answered all our questions. 

Business response:

Hi Richard! Thank you for your kind five-star review! We are glad to hear that we were able to provide you with excellent service and answer all your questions. At Firstmark Credit Union, we always strive to provide top-notch service to all our members. We appreciate your membership. Best regards, Firstmark Credit Union 

Angelica R.'s profile image
Angelica R. 
2 years ago

Hunter, from mission branch, was great in assisting us on adding a new share, applying for a new credit limit for us and opening a SDB. He was patient and knowledgeable. 

Business response:

Hi Angelica! Thank you for taking the time to share your positive experience with Firstmark Credit Union. We are thrilled to hear that Hunter provided excellent service to you at our Mission Financial Center. We appreciate your feedback and hope to continue offering exceptional banking services. Thank you for choosing Firstmark Credit Union! Best, Firstmark Credit Union 

Lori V.'s profile image
Lori V. 
2 years ago

Excellent service knowledge staff 

Business response:

Hi Lori, Your rating is greatly appreciated. We're glad we could provide you with a positive experience! Thank you, Firstmark Credit Union 

Rodolfo P.'s profile image
Rodolfo P. 
2 years ago

Spoke with Susan and Alexandria, both were great, professional, help me get a CD. 

Business response:

Hello Mr. Pena, Thank you for sharing your positive experience with Firstmark Credit Union. We're glad to hear that Susan and Alexandria were able to provide you with great and professional service and help you get a CD. We appreciate your membership and look forward to assisting you again in the future. Best, Firstmark Credit Union 

Alma K.'s profile image
Alma K. 
2 years ago

It was smooth and easy going in there to get my debit card and deposit my money to activate my account. 

Business response:

Hi Alma, Thank you for taking the time to share your positive experience at Firstmark Credit Union. We are thrilled to hear that opening your account and obtaining your debit card was smooth and easy. Best regards, Firstmark Credit Union 

Nelda N.'s profile image
Nelda N. 
2 years ago

I went in to deposit a check into savings. The teller suggested a way to make a better investment by putting it into a CD. I wish I could remember her name. She was so helpful getting the transaction done. 

Business response:

Hi Nelda! Thank you for taking the time to leave us such a positive review. We are thrilled to hear that our teller was able to assist you with making a wise investment by suggesting a CD. We strive to provide exceptional service to all our customers, and it is great to see that we succeeded with you. Best regards, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,561 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.