This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trish was very helpful and pleasant. She answered all of my questions and seemed pleased to help me
Business response:
Hi Maria, Thank you for your positive feedback. We're glad to hear that Trish provided you with excellent service and answered all of your questions. We appreciate your support and look forward to assisting you in the future. Best, Firstmark Credit Union
Amazing job well done. Staff was very friendly and very attentive and very professional.
Business response:
Hi Sunny, Thank you for your kind words. We're thrilled to hear that our staff provided you with excellent service. We strive to be friendly, attentive, and professional with all our members. We appreciate your feedback and look forward to serving you again in the future. Best, Firstmark Credit Union
Great experience. She was very professional the whole time we were on the phone. She answered all my questions quickly. If she couldn't help me, she would connect me right away to the department that could answer my questions.
Business response:
Hi Denise, Thank you for your positive feedback. We're delighted to hear that you had a great experience with our Firstmark team. Providing professional and efficient service is our top priority, and we're glad we could address all your questions promptly. We appreciate your trust in us, and we look forward to assisting you in the future. Best, Firstmark Credit Union
My last stop for any financial services. Very pleased and greatful for Nikki 's professionalism.
Business response:
Hi Ray, Thank you for your positive feedback! We're glad to hear that you had a great experience with Nikki and that we are your go-to for financial services. We look forward to assisting you in the future. Best, Firstmark Credit Union
Had a lot to do and got it all done. The people are so courteous and helpful and the rates are competitive. These days, I truly value kind courteous behavior.
Business response:
Hi Priscilla, Thank you for your kind words and positive review! We're delighted to hear that our team provided you with excellent service and that you found our rates competitive. We truly appreciate your business and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
The person I spoke with was very pleasant, knowledgeable, helpful and did a great job walking me through getting my first CD.
Business response:
Hi Norma, We are thrilled to hear that you had a positive experience with our Firstmark team member! We pride ourselves on providing excellent service and making the process as smooth as possible for our members. Thank you for choosing us for your first CD. We appreciate your membership! Best, Firstmark Credit Union
The whole lending process was a breeze. Everyone from the call center to the tellers & loan officer were friendly, fast, & efficient.
Business response:
Hi Alberto, Thank you for your positive feedback! We're thrilled to hear that your lending experience with Firstmark was a breeze. Our team takes pride in providing friendly, fast, and efficient service to our members. Thank you for your membership! Sincerely, Firstmark Credit Union
It is always hard to communicate when you can’t see the other person’s face, but your representative was excellent. Patience is just what was needed and they had plenty.
Business response:
Hi James, Thank you for your positive feedback. We're glad to hear that our representative provided excellent service and demonstrated patience during your interaction. We look forward to assisting you again in the future! Best, Firstmark Credit Union
Ariel was very helpful
Business response:
Hi Arcelia, Thank you for your positive review! We're glad to hear that Ariel provided you with helpful assistance. We appreciate your membership! - Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,883 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.