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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
7218 Culebra Rd, San Antonio, TX, 78251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Dylan was awesome very professional and made it super easy for me. He’s an asset to your company!!!
Business response:
Hi Marta, We're privileged to hear that Dylan provided you with excellent service. We're committed to providing our members with the best possible service and we are grateful for your feedback. Thank you for choosing Firstmark Credit Union!
Supervisor Tiffany provided excellent customer service n support. Explained all details patiently n with respect.
Business response:
Hi Yolanda, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We're committed to providing excellent customer service and we are thrilled to hear about your positive experience with Tiffany. Thank you for choosing Firstmark Credit Union and we look forward to serving you in the future.
Everyone was friendly and helpful! Great experience!
Business response:
Hi Jorge, We are absolutely thrilled to hear that you had a great experience with us. Thank you for your kind words! We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Most every part of the process was great, except the timeliness of communication.
Business response:
Hi Seth, Thank you for making the time to leave us a review. We apologize for any inconvenience caused by our delayed response. We value your feedback and will share your review with our team. We will work on improving our communication timeliness and ensure that future correspondence is handled in a more timely manner. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Every excellent and helpful thank .
Business response:
Hi Manuel, We're delighted to read your positive feedback! We are so glad that you are happy with your experience with Culebra Financial Center team. Thank you for taking the time to share your feedback with us. We appreciate your membership and look forward to serving you in the future! Sincerely, Firstmark Credit Union
Awesome, everyone was very nice and very helpful. Thank you
Business response:
Hi Diana, We sincerely appreciate your feedback! It's always encouraging to hear that our members are happy with our service. Thank you for your membership. We look forward to assisting you in the future! Best, Firstmark Credit Union
Great people to deal with. Always care Will help you anyway they can
Business response:
Hi David, Thank you for taking the time to provide us with your feedback. We appreciate your kind words and are happy to hear that you are enjoying our products and services. Thank you for choosing us for your financial needs. Best, Firstmark Credit Union
Excellent service, staff and very professional and helpful.
Business response:
Hi Nidia, We're so glad you had a positive experience with us! Your kind words are greatly appreciated. We are always looking for ways to improve our customer service, and your feedback is invaluable. Thank you for being a loyal member! Best, Firstmark Credit Union
Great customer service
Business response:
Hi Sylvia, Thank you for your kind feedback. We appreciate your recognition of our commitment to providing excellent customer service. We strive to go above and beyond for our members, and it's always gratifying to hear that our efforts have been noticed. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 263 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.