Firstmark Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.9

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

7218 Culebra Rd, San Antonio, TX, 78251, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.9310 reviews
Select a rating
Dolores R.'s profile image
Dolores R. 
a year ago

I was very well informed about my opening a checking account. Very satisfied with representatives 

Business response:

Hi Dolores, Thank you for your positive review! We're glad to hear that you had a great experience opening a checking account with us. Our team members are dedicated to offering helpful and knowledgeable personal banking experience. We appreciate your trust in Firstmark and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Octaviano D.'s profile image
Octaviano D. 
a year ago

It was really good everyone was really nice 

Business response:

Hi Octaviano! We appreciate your positive feedback! Our team at Firstmark is committed to providing excellent service and a friendly environment. We are glad to hear that you are satisfied with your experience with us. Thank you for your membership and for allowing us the opportunity to serve you. Best, Firstmark Credit Union  

Sonya L.'s profile image
Sonya L. 
a year ago

Truly executional. Answered all my questions 

Business response:

Hi Sonya, Thank you for your kind words! We're thrilled to hear that our team was able to provide you with exceptional service and answer all of your questions. We appreciate your support and look forward to assisting you in the future. Sincerely, Firstmark Credit Union 

Sima G.'s profile image
Sima G. 
a year ago

Everyone in the bank was super kind and helpful. 

Business response:

Hi Sima, Thank you for your positive feedback! We're glad to hear that our Firstmark team at Firstmark provided you with excellent service. We look forward to serving you again in the future. Best, Firstmark Credit Union 

Jennifer T.'s profile image
Jennifer T. 
a year ago

Johanna was excellent and helpful. Grateful for becoming a member at FirstMark Credit Union. I recommend it. 

Business response:

Hi Jennifer, Thank you for taking the time to leave such a positive review about your experience with Johanna at Firstmark. We're thrilled to hear that she provided excellent and helpful service to you. We appreciate your recommendation and are grateful to have you as a member of our credit union. We appreciate the opportunity to serve you! Best, Firstmark Credit Union 

Deborah D.'s profile image
Deborah D. 
a year ago

Friendly informative quick lovely 

Business response:

Hi Deborah, Thank you so much for taking the time to leave us a review and for giving us a perfect rating of 5 stars. We are thrilled to know that you had a friendly and informative experience with our team and that your visit was quick and lovely. At Firstmark, we strive to provide excellent and efficient service to all our members, and we're pleased to have met your expectations. We truly appreciate your kind words and positive feedback. Best, Firstmark Credit Union 

Beatriz R.'s profile image
Beatriz R. 
a year ago

I’ve had such a great experience with dealing with all the staff members at First Mark Credit Union. I want to say thank you to everyone who helped me through my loan process. Truly well done. 

Business response:

Hi Beatriz, Thank you so much for taking the time to share your wonderful experience with us. We truly appreciate your kind words and are thrilled to hear that our staff members provided you with exceptional service during your loan process. At Firstmark, we strive to provide our members with the best possible financial solutions and outstanding customer service. It is always our pleasure to assist you and help make your banking experience a positive one. Thank you again for choosing Firstmark, and we look forward to ser... read more

Margarita F.'s profile image
Margarita F. 
a year ago

Sonia Montenegro was very helpful about setting up beneficiaries for my account and gave us information about benefits of CDs and assisted us with advice about opening one. 

Business response:

Hi Margarita, Thank you so much for taking the time to share your wonderful experience at Firstmark! We sincerely appreciate your feedback and are delighted to hear that Sonia provided excellent assistance to you in setting up beneficiaries for your account and guiding you through the benefits of CDs. At Firstmark, we strive to provide the highest level of customer service, and it's always rewarding to hear when our team members exceed expectations. We look forward to assisting you again in the future. Best, Firstmark Cr... read more

Adam De La R.'s profile image
Adam De La R. 
a year ago

I had a very nice and helpful experience 

Business response:

Hi Adam, Thank you for taking the time to share your positive experience with us! We're glad to hear that you had a very nice and helpful experience at Firstmark. Our team takes pride in providing exceptional service to our members, and we're delighted that we were able to assist you. Thank you again for choosing Firstmark. We appreciate your valuable feedback! Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 310 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.