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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
7218 Culebra Rd, San Antonio, TX, 78251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Friendly informative quick lovely
Business response:
Hi Deborah, Thank you so much for taking the time to leave us a review and for giving us a perfect rating of 5 stars. We are thrilled to know that you had a friendly and informative experience with our team and that your visit was quick and lovely. At Firstmark, we strive to provide excellent and efficient service to all our members, and we're pleased to have met your expectations. We truly appreciate your kind words and positive feedback. Best, Firstmark Credit Union
I’ve had such a great experience with dealing with all the staff members at First Mark Credit Union. I want to say thank you to everyone who helped me through my loan process. Truly well done.
Business response:
Hi Beatriz, Thank you so much for taking the time to share your wonderful experience with us. We truly appreciate your kind words and are thrilled to hear that our staff members provided you with exceptional service during your loan process. At Firstmark, we strive to provide our members with the best possible financial solutions and outstanding customer service. It is always our pleasure to assist you and help make your banking experience a positive one. Thank you again for choosing Firstmark, and we look forward to ser... read more
Sonia Montenegro was very helpful about setting up beneficiaries for my account and gave us information about benefits of CDs and assisted us with advice about opening one.
Business response:
Hi Margarita, Thank you so much for taking the time to share your wonderful experience at Firstmark! We sincerely appreciate your feedback and are delighted to hear that Sonia provided excellent assistance to you in setting up beneficiaries for your account and guiding you through the benefits of CDs. At Firstmark, we strive to provide the highest level of customer service, and it's always rewarding to hear when our team members exceed expectations. We look forward to assisting you again in the future. Best, Firstmark Cr... read more
I had a very nice and helpful experience
Business response:
Hi Adam, Thank you for taking the time to share your positive experience with us! We're glad to hear that you had a very nice and helpful experience at Firstmark. Our team takes pride in providing exceptional service to our members, and we're delighted that we were able to assist you. Thank you again for choosing Firstmark. We appreciate your valuable feedback! Sincerely, Firstmark Credit Union
I love your employees they are terrific the atmosphere l will recommended to anybody and l'm glad to be one of your customer
Business response:
Hi Rosa, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you love our employees and the atmosphere at Firstmark. Your kind words mean a lot to us. We truly appreciate your recommendation and are delighted to have you as a member. Thank you again for choosing Firstmark! Best, Firstmark Credit Union
Great customer service
Business response:
Hi Roman, Thank you for taking the time to leave us a review! We appreciate your kind words about our customer service. It's always a pleasure to provide excellent assistance to our valued members like yourself. Thank you once again for choosing Firstmark. Best, Firstmark Credit Union
Summer was amazing at explaining our new membership, and she was patient with all of our questions. This definitely a great change from our last bank.
Business response:
Hi Madelynn, Thank you so much for taking the time to share your positive experience at Firstmark with us! We're delighted to hear that Summer provided excellent service and helped answer all your questions during your new membership process. We strive to ensure our members feel comfortable and well-informed about their financial decisions, and it's wonderful to know that Summer's patience made a difference for you. Thank you again for choosing Firstmark as your financial institution. We look forward to serving you with ex... read more
Amazing kind courteous staff. Very informative and easy instructions for mobile app.
Business response:
Hi Jacqueline, Thank you so much for taking the time to leave us a glowing review. We're thrilled to hear that our Firstmark staff provided you with amazing service and were kind and courteous throughout your experience. We are also glad to know that you found our mobile app instructions easy to follow and informative. Thank you once again for your kind words and for being a valued member of Firstmark. Best regards, Firstmark Credit Union
Very professional. Answered all questions and solved all issues.
Business response:
Hi Margaret, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our services to be professional and that we were able to address all of your questions and concerns. It's always our goal to provide excellent assistance to our members. Thank you for choosing Firstmark! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 330 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.