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Firstmark Credit Union

4.9

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

7218 Culebra Rd, San Antonio, TX, 78251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.9310 reviews
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Rosa S.'s profile image
Rosa S. 
a year ago

I love your employees they are terrific the atmosphere l will recommended to anybody and l'm glad to be one of your customer 

Business response:

Hi Rosa, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you love our employees and the atmosphere at Firstmark. Your kind words mean a lot to us. We truly appreciate your recommendation and are delighted to have you as a member. Thank you again for choosing Firstmark! Best, Firstmark Credit Union 

Roman R.'s profile image
Roman R. 
a year ago

Great customer service 

Business response:

Hi Roman, Thank you for taking the time to leave us a review! We appreciate your kind words about our customer service. It's always a pleasure to provide excellent assistance to our valued members like yourself. Thank you once again for choosing Firstmark. Best, Firstmark Credit Union 

Madelynn L.'s profile image
Madelynn L. 
a year ago

Summer was amazing at explaining our new membership, and she was patient with all of our questions. This definitely a great change from our last bank. 

Business response:

Hi Madelynn, Thank you so much for taking the time to share your positive experience at Firstmark with us! We're delighted to hear that Summer provided excellent service and helped answer all your questions during your new membership process. We strive to ensure our members feel comfortable and well-informed about their financial decisions, and it's wonderful to know that Summer's patience made a difference for you. Thank you again for choosing Firstmark as your financial institution. We look forward to serving you with ex... read more

Jacqueline F.'s profile image
Jacqueline F. 
a year ago

Amazing kind courteous staff. Very informative and easy instructions for mobile app. 

Business response:

Hi Jacqueline, Thank you so much for taking the time to leave us a glowing review. We're thrilled to hear that our Firstmark staff provided you with amazing service and were kind and courteous throughout your experience. We are also glad to know that you found our mobile app instructions easy to follow and informative. Thank you once again for your kind words and for being a valued member of Firstmark. Best regards, Firstmark Credit Union 

Margaret L.'s profile image
Margaret L. 
a year ago

Very professional. Answered all questions and solved all issues. 

Business response:

Hi Margaret, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our services to be professional and that we were able to address all of your questions and concerns. It's always our goal to provide excellent assistance to our members. Thank you for choosing Firstmark! Best, Firstmark Credit Union 

Derek H.'s profile image
Derek H. 
a year ago

Fast and easy thanks 

Business response:

Hi Derek, Thanks for taking the time to share your positive experience. We truly appreciate it! Thank you, Firstmark Credit Union 

Rosemary V.'s profile image
Rosemary V. 
a year ago

I had an excellent experience opening up a checking account at Firstmark Credit Union.. Johanna was very prompt, knowledgeable and friendly. I would definitely recommend Firstmark to friends and family. 

Business response:

Hi Rosemary, Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that you had an excellent time opening your checking account at Firstmark. We strive to provide exceptional service to each and every one of our members. Thank you once again for choosing Firstmark! Best regards, Firstmark Credit Union 

Joe G.'s profile image
Joe G. 
a year ago

Young lady was delightful. 

Business response:

Hi Joe, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our staff member made your visit delightful. At Firstmark, providing excellent customer service is our top priority. Thank you for your membership! we look forward to assisting you again. Best, Firstmark Credit Union 

George M.'s profile image
George M. 
a year ago

Very satisfied with the process in getting getting the best rate on CD 

Business response:

Hi George! We appreciate you taking the time to write such a positive review about our credit union. We're thrilled to hear that you had a great experience while opening your CD. Our team is always committed to providing excellent service to our members. Thank you for choosing Firstmark Credit Union! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 310 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.