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Firstmark Credit Union - San Antonio, TX

4.9
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

7218 Culebra Rd, San Antonio, TX, 78251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.9244 reviews
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Federico O.'s profile image
Federico O. 
on Birdeye

2 years ago

I have to say this bank is great! And the loan officer was very professional and well aware of all they have to offer all who bank here! I’d recommend Firstmark to all my family and friends. Thank you Crystal Saucedo for helping me get the loan I needed. 

Business response:

Hi, Federico! Thank you for the outstanding five-star review. It's great to hear of the service you received from Crystal at the Culebra location. We are grateful for your continued membership with Firstmark Credit Union! 

Irene V.'s profile image
Irene V. 
on Birdeye

2 years ago

The Team at First mark CU is superior from other entities that I have been too. So professional and well versed in what they tell the customers. Very proud to be a member at Firstmark CU 

Business response:

Hello, Irene! What a fantastic review. We are so happy to hear your kind words. Thank you for your valued membership with Firstmark Credit Union!  

Oscar D.'s profile image
Oscar D. 
on Birdeye

2 years ago

Excellent service I couldn’t ask for better professionalism from Crystal. 

Business response:

Hi, Oscar. Glad we assisted you with excellent and professional service! Thank you for being a Firstmark Credit Union member.  

Aurora G.'s profile image
Aurora G. 
on Birdeye

2 years ago

Me. Sauceda made everything very simple. She was always there to assist me!! 

Business response:

Hello, Aurora! Happy you received the assistance you needed. Thank you for choosing Firstmark Credit Union! 

Leticia G.'s profile image
Leticia G. 
on Birdeye

2 years ago

I was very pleased with the awesome rapport and courteous service that your representative gave me. She assisted me with all my questions and I was happy that I had made the right decision to stay with FirstMark. Thank you. 

Business response:

Hello, Leticia. Thank you for taking the time to share your experience. We are grateful for your continued membership with Firstmark Credit Union! 

Leticia G.'s profile image
Leticia G. 
on Birdeye

2 years ago

Very polite 

Business response:

Hi, Leticia. We appreciate the kind words. Thank you for being a Firstmark Credit Union member!  

Martha C.'s profile image
Martha C. 
on Birdeye

2 years ago

Mary Jane Rodriguez made it so easy and painless. She was thorough and answered every question. The process was quick and the customer service was awesome 

Business response:

Hi, Martha. We appreciate the five-star review and are glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union.  

Philip R.'s profile image
Philip R. 
on Birdeye

2 years ago

Joanna was the representative that helped us establish a new joint savings account. She was wonderful. She was patient, courteous, and professional. I have been a customer since the 80s when it was SATCU. The reason I remain a customer is because of all your staff members. I have never had a bad experience throughout those many years. 

Business response:

Hello, Philip. We are happy you have been with Firstmark Credit Union for over thirty years! It's our goal to continue to provide you with a quality experience. Thank you for the five-star review!  

Maximo S.'s profile image
Maximo S. 
on Birdeye

2 years ago

Great experience 

Business response:

Hi, Maximo. We appreciate you taking the time to leave us a review! Thank you for choosing Firstmark Credit Union.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 244 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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