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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
7218 Culebra Rd, San Antonio, TX, 78251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Great customer service
Business response:
Hi Roman, Thank you for taking the time to leave us a review! We appreciate your kind words about our customer service. It's always a pleasure to provide excellent assistance to our valued members like yourself. Thank you once again for choosing Firstmark. Best, Firstmark Credit Union
Summer was amazing at explaining our new membership, and she was patient with all of our questions. This definitely a great change from our last bank.
Business response:
Hi Madelynn, Thank you so much for taking the time to share your positive experience at Firstmark with us! We're delighted to hear that Summer provided excellent service and helped answer all your questions during your new membership process. We strive to ensure our members feel comfortable and well-informed about their financial decisions, and it's wonderful to know that Summer's patience made a difference for you. Thank you again for choosing Firstmark as your financial institution. We look forward to serving you with ex... read more
Amazing kind courteous staff. Very informative and easy instructions for mobile app.
Business response:
Hi Jacqueline, Thank you so much for taking the time to leave us a glowing review. We're thrilled to hear that our Firstmark staff provided you with amazing service and were kind and courteous throughout your experience. We are also glad to know that you found our mobile app instructions easy to follow and informative. Thank you once again for your kind words and for being a valued member of Firstmark. Best regards, Firstmark Credit Union
Very professional. Answered all questions and solved all issues.
Business response:
Hi Margaret, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our services to be professional and that we were able to address all of your questions and concerns. It's always our goal to provide excellent assistance to our members. Thank you for choosing Firstmark! Best, Firstmark Credit Union
Fast and easy thanks
Business response:
Hi Derek, Thanks for taking the time to share your positive experience. We truly appreciate it! Thank you, Firstmark Credit Union
I had an excellent experience opening up a checking account at Firstmark Credit Union.. Johanna was very prompt, knowledgeable and friendly. I would definitely recommend Firstmark to friends and family.
Business response:
Hi Rosemary, Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that you had an excellent time opening your checking account at Firstmark. We strive to provide exceptional service to each and every one of our members. Thank you once again for choosing Firstmark! Best regards, Firstmark Credit Union
Young lady was delightful.
Business response:
Hi Joe, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our staff member made your visit delightful. At Firstmark, providing excellent customer service is our top priority. Thank you for your membership! we look forward to assisting you again. Best, Firstmark Credit Union
Very satisfied with the process in getting getting the best rate on CD
Business response:
Hi George! We appreciate you taking the time to write such a positive review about our credit union. We're thrilled to hear that you had a great experience while opening your CD. Our team is always committed to providing excellent service to our members. Thank you for choosing Firstmark Credit Union! Best, Firstmark Credit Union
Very helpful very good atmosphere and great in explaining the process Mary J. Rodriguez was great and professional
Business response:
Hi Filiberto, Thank you for taking the time to leave such a positive review for Firstmark Credit Union. We are thrilled to hear that Mary provided exceptional and professional service while explaining the process to you in a comfortable atmosphere. We appreciate your business and look forward to serving you again soon. Best regards, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 386 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.