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Firstmark Credit Union - San Antonio, TX

4.9
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

7218 Culebra Rd, San Antonio, TX, 78251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.9244 reviews
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Sandra B.'s profile image
Sandra B. 
on Birdeye

2 years ago

First Mark always takes care of my financial needs. 

Business response:

Hi, Sandra. Happy to help! We are here to assist our members through their financial journey. Thank you for being a Firstmark Credit Union member.  

Teresa S.'s profile image
Teresa S. 
on Birdeye

2 years ago

Very friendly staff. 

Business response:

Hi, Teresa. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member.  

Cynthia O.'s profile image
Cynthia O. 
on Birdeye

2 years ago

We were very pleased with gray customer service and timely process. 

Business response:

Hello, Cynthia. Happy you enjoyed your recent visit! We appreciate your review. Thank you for your membership with Firstmark Credit Union. 

Jeremy D.'s profile image
Jeremy D. 
on Birdeye

2 years ago

Hi I'm happy 

Business response:

Hi, Jeremy. We are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member.  

Roberto R.'s profile image
Roberto R. 
on Birdeye

2 years ago

Everything was great. Communication was great. Assisted me in adding me to my father's account. I went ahead and opened a checking/ savings account myself. I was assisted by Mrs. Montenegro. Very sweet lady. 

Business response:

Hello, Roberto! Your review and membership are important to us. We are happy to hear of the quality of service you received. Thank you for choosing Firstmark Credit Union! 

Kimberly B.'s profile image
Kimberly B. 
on Birdeye

2 years ago

Crystal is awesome! I use to have her as my rep at another branch, and I am so glad to see she is now at the branch I use the most. Colin was very nice and professional. He greeted me as soon as I entered with a warm welcoming smile and helped me thru my loan process. Thank you Crystal and Colin you both are amazing keep up the good work, and thank you for your wonderful customer service! 

Business response:

Thank you for sharing your experience, Kimberly! We are grateful for your review and membership with Firstmark Credit Union.  

Margarita M.'s profile image
Margarita M. 
on Birdeye

3 years ago

The bank manager went out of her way to help me buy a car online through Carvana. 

Business response:

Hello, Margarita! Your feedback and five-star review are appreciated. We work towards providing a great member experience, and you received it! We hope you enjoy your new car. Thank you for choosing Firstmark Credit Union.  

Sonya P.'s profile image
Sonya P. 
on Birdeye

3 years ago

The customer service exceed my expectation. Each person took time and valued me and my input. Thank you. God Bless 

Business response:

Hello, Sonya. What a great review! Your feedback is important to us, and we are grateful to hear we exceeded your expectations. Thank you for choosing Firstmark Credit Union.  

Johanna T.'s profile image
Johanna T. 
on Birdeye

3 years ago

Went to the Culebra location and added another Share to my Account. Richard from Culebra made it a smooth and quick process. Very friendly staff. Keep up the good work! 

Business response:

Thank you for your review, Johanna! We look forward to continually serving you at Firstmark Credit Union.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 244 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

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