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Firstmark Credit Union

4.7

About this business

Location details

7218 Culebra Rd, San Antonio, TX, 78251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.7386 reviews
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Joaquin H.'s profile image
Joaquin H. 
4 years ago

Mary Jane did a great job. 

Business response:

Hi, Joaquin! We appreciate you sharing your experience! Thank you for being a Firstmark Credit Union member!  

Sylvia O.'s profile image
Sylvia O. 
4 years ago

Went in to apply for a personal loan. From the time we step in the lobby we were greeted and promptly directed to the right person. Great customer service! 

Business response:

Awesome to hear, Sylvia! Thank you for sharing and visiting the Culebra location. We are happy you choose Firstmark Credit Union.  

Roger G.'s profile image
Roger G. 
4 years ago

Sonia did a great job! She is knowledgeable and streamlined my visit with Firstmark. 

Business response:

We appreciate you sharing your experience, Roger. Thank you for choosing Firstmark Credit Union!  

Sandra B.'s profile image
Sandra B. 
4 years ago

First Mark always takes care of my financial needs. 

Business response:

Hi, Sandra. Happy to help! We are here to assist our members through their financial journey. Thank you for being a Firstmark Credit Union member.  

Teresa S.'s profile image
Teresa S. 
4 years ago

Very friendly staff. 

Business response:

Hi, Teresa. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member.  

Cynthia O.'s profile image
Cynthia O. 
4 years ago

We were very pleased with gray customer service and timely process. 

Business response:

Hello, Cynthia. Happy you enjoyed your recent visit! We appreciate your review. Thank you for your membership with Firstmark Credit Union. 

Jeremy D.'s profile image
Jeremy D. 
4 years ago

Hi I'm happy 

Business response:

Hi, Jeremy. We are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member.  

Roberto R.'s profile image
Roberto R. 
4 years ago

Everything was great. Communication was great. Assisted me in adding me to my father's account. I went ahead and opened a checking/ savings account myself. I was assisted by Mrs. Montenegro. Very sweet lady. 

Business response:

Hello, Roberto! Your review and membership are important to us. We are happy to hear of the quality of service you received. Thank you for choosing Firstmark Credit Union! 

Kimberly B.'s profile image
Kimberly B. 
4 years ago

Crystal is awesome! I use to have her as my rep at another branch, and I am so glad to see she is now at the branch I use the most. Colin was very nice and professional. He greeted me as soon as I entered with a warm welcoming smile and helped me thru my loan process. Thank you Crystal and Colin you both are amazing keep up the good work, and thank you for your wonderful customer service! 

Business response:

Thank you for sharing your experience, Kimberly! We are grateful for your review and membership with Firstmark Credit Union.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.7 star rating with 386 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.