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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
7218 Culebra Rd, San Antonio, TX, 78251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Crystal is awesome! I use to have her as my rep at another branch, and I am so glad to see she is now at the branch I use the most. Colin was very nice and professional. He greeted me as soon as I entered with a warm welcoming smile and helped me thru my loan process. Thank you Crystal and Colin you both are amazing keep up the good work, and thank you for your wonderful customer service!
Business response:
Thank you for sharing your experience, Kimberly! We are grateful for your review and membership with Firstmark Credit Union.
The bank manager went out of her way to help me buy a car online through Carvana.
Business response:
Hello, Margarita! Your feedback and five-star review are appreciated. We work towards providing a great member experience, and you received it! We hope you enjoy your new car. Thank you for choosing Firstmark Credit Union.
The customer service exceed my expectation. Each person took time and valued me and my input. Thank you. God Bless
Business response:
Hello, Sonya. What a great review! Your feedback is important to us, and we are grateful to hear we exceeded your expectations. Thank you for choosing Firstmark Credit Union.
Went to the Culebra location and added another Share to my Account. Richard from Culebra made it a smooth and quick process. Very friendly staff. Keep up the good work!
Business response:
Thank you for your review, Johanna! We look forward to continually serving you at Firstmark Credit Union.
Sonia Montenegro & the associate who was training her provided excellent customer service & were extremely professional. They were very thorough while explaining the wonderful offers that Firstmark provides. I highly recommend them both to anyone looking to open an account! ❤️
Business response:
We appreciate you taking the time to leave us this five-star review, Cynthia! It's our goal to provide professional member service to all our members. Thank you for choosing Firstmark Credit Union!
Very courteous and helpful By Mary Jane Rodriguez
Business response:
Hi, Thank you for your kind words. We're delighted to hear that our team was courteous and helpful during your experience. We strive to provide excellent customer service and are always happy to hear that our staff has gone above and beyond to make your experience a positive one. We look forward to serving you in the future. Best, Firstmark Credit Union
I don't know what I pushed but forgive me you guys were great I enjoy being there with you and all your help keep it up you did a great job thank you
Very fast and effective service my Mary Jane Rodrigues
Business response:
Hello, Jeremiah. We are glad Mary Jane provided you with 5-star service. Thank you for your review and membership with Firstmark Credit Union!
Everyone there was friendly. The clerk was knowledgeable
Business response:
Hello, Helen. Great to hear you received friendly and knowledgeable service! Thank you for your review and membership with Firstmark Credit Union.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 310 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.