Firstmark Credit Union's cover image

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.7

About this business

Location details

7218 Culebra Rd, San Antonio, TX, 78251, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.7443 reviews
Select a rating
Janie L.'s profile image
Janie L. 
a year ago

Summer was very helpful and we thank her very much.😊😊 

Business response:

Hello Janie, We are glad Summer provided you with a helpful experience. The Culebra team is always ready and willing to give the best service to our members. Thank you for your kind words and review! Best, Firstmark Credit Union 

Araceli G.'s profile image
Araceli G. 
a year ago

Super friendly employees. Very helpful Thank you Crystal Saucedo 

Business response:

Hi Araceli, Your positive experience with Crystal is greatly appreciated. Thank you for sharing your review! Let us know how we can help you again in the future. Best, FIrstmark Credit Union 

Michael T.'s profile image
Michael T. 
a year ago

Wonderful staff 

Business response:

Hi Michael, It's great to hear you had a wonderful experience with our Culebra team. Thank you for your review and membership! Best, Firstmark Credit Union 

Benito O.'s profile image
Benito O. 
a year ago

The service excellent...assisted by Tiffany 

Business response:

Hello Benito, Thank you for recognizing the excellent service you received on your visit. Your positive review is greatly appreciated. Let us know how we can help you in the future. Best, Firstmark Credit Union 

Crystal R.'s profile image
Crystal R. 
a year ago

it was amazing, the employees were super nice and sweet!! 

Business response:

Hi Crystal, Your positive review is greatly appreciated! Thank you for sharing your experience with us. Best, Firstmark Credit Union 

Shirley H.'s profile image
Shirley H. 
a year ago

Very friendly and patient with me since it's my first time opening the bank account there with highly recommended great staff 

Business response:

Hi Shirley, We greatly appreciate your positive review! We're so glad to hear that you had a wonderful experience on your first visit and while opening your new account! Our team strives to provide excellent service to all our members, and we're glad we could meet your expectations. We look forward to continuing to serve you in the future! Thank you for choosing us for your banking needs. Best, Firstmark Credit Union 

Dolores R.'s profile image
Dolores R. 
a year ago

Representatives and overall personnel are very attentive and helpful 

Business response:

Hello Dolores, Thank you for your positive feedback. We are delighted to hear that you found our representatives and overall personnel to be attentive and helpful. We strive to provide excellent service to all our members! We appreciate your kind words and look forward to continuing to serve you with the same level of dedication and support in the future. Best, Firstmark Credit Union 

Suzette V.'s profile image
Suzette V. 
a year ago

The Firstmark representative was very helpful and answered my questions. 

Business response:

Hello Suzette, Thank you for sharing your experience with us! We genuinely admire your positive feedback. Our team strives to provide excellent service, and it's great to know we met your expectations. Best, Firstmark Credit Union 

Marisol S.'s profile image
Marisol S. 
a year ago

I met with Sonia she assisted me in opening up an account with your bank. She had excellent customer service and I was very satisfied with how much information she shared about your bank. 

Business response:

Hi Marisol, Thank you for taking the time to share your experience! We're delighted to hear that Sonia provided excellent service and gave you a thorough overview of Firstmark. Your satisfaction is our top priority, and it’s wonderful to know that Sonia’s assistance made a positive impression. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.7 star rating with 443 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.Â