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Firstmark Credit Union

4.7

About this business

Location details

7218 Culebra Rd, San Antonio, TX, 78251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.7386 reviews
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Yolanda H.'s profile image
Yolanda H. 
a year ago

Supervisor Tiffany provided excellent customer service n support. Explained all details patiently n with respect. 

Business response:

Hi Yolanda, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We're committed to providing excellent customer service and we are thrilled to hear about your positive experience with Tiffany. Thank you for choosing Firstmark Credit Union and we look forward to serving you in the future. 

Jorge S.'s profile image
Jorge S. 
a year ago

Everyone was friendly and helpful! Great experience! 

Business response:

Hi Jorge, We are absolutely thrilled to hear that you had a great experience with us. Thank you for your kind words! We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Seth S.'s profile image
Seth S. 
a year ago

Most every part of the process was great, except the timeliness of communication. 

Business response:

Hi Seth, Thank you for making the time to leave us a review. We apologize for any inconvenience caused by our delayed response. We value your feedback and will share your review with our team. We will work on improving our communication timeliness and ensure that future correspondence is handled in a more timely manner. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Manuel O.'s profile image
Manuel O. 
a year ago

Every excellent and helpful thank . 

Business response:

Hi Manuel, We're delighted to read your positive feedback! We are so glad that you are happy with your experience with Culebra Financial Center team. Thank you for taking the time to share your feedback with us. We appreciate your membership and look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Diana G.'s profile image
Diana G. 
a year ago

Awesome, everyone was very nice and very helpful. Thank you 

Business response:

Hi Diana, We sincerely appreciate your feedback! It's always encouraging to hear that our members are happy with our service. Thank you for your membership. We look forward to assisting you in the future! Best, Firstmark Credit Union 

Holli F.'s profile image
Holli F. 
a year ago

Great people to deal with. Always care Will help you anyway they can 

Business response:

Hi David, Thank you for taking the time to provide us with your feedback. We appreciate your kind words and are happy to hear that you are enjoying our products and services. Thank you for choosing us for your financial needs. Best, Firstmark Credit Union 

Nidia D.'s profile image
Nidia D. 
a year ago

Excellent service, staff and very professional and helpful. 

Business response:

Hi Nidia, We're so glad you had a positive experience with us! Your kind words are greatly appreciated. We are always looking for ways to improve our customer service, and your feedback is invaluable. Thank you for being a loyal member! Best, Firstmark Credit Union 

Sylvia O.'s profile image
Sylvia O. 
a year ago

Great customer service 

Business response:

Hi Sylvia, Thank you for your kind feedback. We appreciate your recognition of our commitment to providing excellent customer service. We strive to go above and beyond for our members, and it's always gratifying to hear that our efforts have been noticed. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union 

Melanie N.'s profile image
Melanie N. 
a year ago

Mrs.Joanna is very good ,helpful and patient very impressive nothing but grate😊😊😊❤️❤️❤️ 

Business response:

Hi Melanie, We're delighted to hear that you have had a positive experience with Joanna at our Culebra Financial Center. We appreciate your review and look forward to continually serving your financial needs. Thank you for your membership! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.7 star rating with 386 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.