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Firstmark Credit Union

4.7

About this business

Location details

7218 Culebra Rd, San Antonio, TX, 78251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.7400 reviews
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Irene V.'s profile image
Irene V. 
3 years ago

The Team at First mark CU is superior from other entities that I have been too. So professional and well versed in what they tell the customers. Very proud to be a member at Firstmark CU 

Business response:

Hello, Irene! What a fantastic review. We are so happy to hear your kind words. Thank you for your valued membership with Firstmark Credit Union! 

Oscar D.'s profile image
Oscar D. 
3 years ago

Excellent service I couldn’t ask for better professionalism from Crystal. 

Business response:

Hi, Oscar. Glad we assisted you with excellent and professional service! Thank you for being a Firstmark Credit Union member. 

Aurora G.'s profile image
Aurora G. 
3 years ago

Me. Sauceda made everything very simple. She was always there to assist me!! 

Business response:

Hello, Aurora! Happy you received the assistance you needed. Thank you for choosing Firstmark Credit Union! 

Leticia G.'s profile image
Leticia G. 
3 years ago

I was very pleased with the awesome rapport and courteous service that your representative gave me. She assisted me with all my questions and I was happy that I had made the right decision to stay with FirstMark. Thank you. 

Business response:

Hello, Leticia. Thank you for taking the time to share your experience. We are grateful for your continued membership with Firstmark Credit Union! 

Leticia G.'s profile image
Leticia G. 
4 years ago

Very polite 

Business response:

Hi, Leticia. We appreciate the kind words. Thank you for being a Firstmark Credit Union member! 

Martha C.'s profile image
Martha C. 
4 years ago

Mary Jane Rodriguez made it so easy and painless. She was thorough and answered every question. The process was quick and the customer service was awesome 

Business response:

Hi, Martha. We appreciate the five-star review and are glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. 

Philip R.'s profile image
Philip R. 
4 years ago

Joanna was the representative that helped us establish a new joint savings account. She was wonderful. She was patient, courteous, and professional. I have been a customer since the 80s when it was SATCU. The reason I remain a customer is because of all your staff members. I have never had a bad experience throughout those many years. 

Business response:

Hello, Philip. We are happy you have been with Firstmark Credit Union for over thirty years! It's our goal to continue to provide you with a quality experience. Thank you for the five-star review! 

Maximo S.'s profile image
Maximo S. 
4 years ago

Great experience 

Business response:

Hi, Maximo. We appreciate you taking the time to leave us a review! Thank you for choosing Firstmark Credit Union. 

John E.'s profile image
John E. 
4 years ago

Very professional,and very helpful 

Business response:

Hi, John. We appreciate the positive review! Thank you for being a Firstmark Credit Union member. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.7 star rating with 400 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.