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Firstmark Credit Union

5.0

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0181 reviews
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Mary B.'s profile image
Mary B. 
11 months ago

Customer service was excellent 

Business response:

Hi Mary, We're very grateful for your positive feedback on our customer service. We are committed to providing our members with the best possible service, and we are glad to hear that we have met your expectations. Thank you for choosing Firstmark Credit Union! 

Krissey E.'s profile image
Krissey E. 
a year ago

Great, branch was ready to assist me for my appointment. 

Business response:

Hi Krissey, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We strive to provide our members with the best possible experience, and we are glad to know that we have met your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Rosa Linda S.'s profile image
Rosa Linda S. 
a year ago

Very helpful and friendly 

Business response:

Hi Rosa, We're truly grateful for your kind words and are delighted to hear that you enjoyed your experience with our staff. We strive to provide our members with exceptional service and are always happy to help in any way we can. Thank you for choosing Firstmark Credit Union! 

Francisco F.'s profile image
Francisco F. 
a year ago

Helpful and nice 

Business response:

Hi Francisco, We're thrilled to hear that you found our staff helpful and nice. It is our mission to provide our members with the best possible service, and we are grateful that you have taken the time to share your experience with us. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Salvador L.'s profile image
Salvador L. 
a year ago

Great customer care 

Business response:

Hi Salvador, We appreciate your feedback. We are committed to providing our members with the best possible service and value. We appreciate your membership and look forward to serving you in the future. Best, Firstmark Credit Union 

Bedia L.'s profile image
Bedia L. 
a year ago

The bank teller was very professional and friendly. 

Business response:

Hi Bedia, Thank you for your positive feedback! We appreciate that you took the time to share your experience with our Jefferson Financial Center team. We're glad that you found them to be professional and friendly, as this is the type of service that we strive to provide to all of our members. We are grateful for your membership and we look forward to serving you for many years to come! Best, Firstmark Credit Union 

Lisa C.'s profile image
Lisa C. 
a year ago

Service was fast very polite customer service great overall 

Business response:

Hi Lisa, We're delighted to hear about your positive experience with the Jefferson Financial Center team. We are dedicated to providing our members with exceptional service and products, and we are glad that you have found our customer service to be helpful. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union 

Ruben G.'s profile image
Ruben G. 
a year ago

Great customer service very helpful and very informative. Was able to help us with the loan application and get us set up with our checking account 

Business response:

Hi Ruben, Thank you for your feedback! We're delighted to learn that you have enjoyed your lending experience with our Jefferson Financial Center team. Your feedback is important to us, and we are grateful that you took the time to share it with us. We are committed to providing our members with the best possible service, and we appreciate your recognition of our efforts. Thank you for choosing Firstmark for your financial needs. We hope to continue serving you for many years to come. Best, Firstmark Credit Union 

Stephanie K.'s profile image
Stephanie K. 
a year ago

I went in today to withdraw money and save it elsewhere. Tiffany was very helpful and provided some alternative options in house to meet my financial needs. 

Business response:

Hi Stephanie, We appreciate you making time to leave us a review. We're delighted to hear that Tiffany was able to assist you with your financial needs. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 181 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.