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Firstmark Credit Union

4.9

About this business

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.9248 reviews
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Pedro R.'s profile image
Pedro R. 
a year ago

Love coming to this location because everyone friendly and helpful especially Tracy Gonzales 

Business response:

Hi Pedro, We love to hear it! It's our privilege to help you, and we look forward to providing you with the level of service you've come to expect from the team. Thank you for the kind words and review! Best, Firstmark Credit Union 

Sandra K.'s profile image
Sandra K. 
a year ago

Did great!! Adrian was very helpful, very professional ., he was a great help to me. I also want to thank the credit union for all your help. 

Business response:

Hi Sandra, We are delighted to hear about your positive experience with Adrian. It's our privilege to be able to help you, and we appreciate having you as a member. Let us know how we can assist you in the future! Best, Firstmark Credit Union 

Maria M.'s profile image
Maria M. 
a year ago

Great and fast service you agent was courteous and helpful and very pleasant 

Business response:

Hi Maria, We are pleased that you found our service outstanding on your visit. Our team strives to provide excellent service to all our members, and it's wonderful to know that we met your expectations. We appreciate you taking the time to share your positive feedback. Thank you for your kind words! Best, Firstmark Credit Union 

Juan S.'s profile image
Juan S. 
a year ago

Awesome. Thank. You 

Business response:

Hi James, We are grateful for your kind words and appreciate you taking the time to share your positive experience with us! We look forward to continuing to serve you with the same level of satisfaction in the future. Best, Firstmark Credit Union 

Laura G.'s profile image
Laura G. 
a year ago

I shared with your associate, Felipa, how I always feel at home when I visit the Jefferson branch. I have been a member for many years and have grown to know and appreciate all the FMCU ‘family’. 

Business response:

Hi Laura, We are thrilled to hear you feel at home when visiting our Jefferson branch! It's wonderful to know you've built a strong connection with our team over the years. Thank you for being a valued and long-standing member! We appreciate your loyalty and look forward to continuing to serve you at our Jefferson branch. Best, Firstmark Credit Union 

Bertha P.'s profile image
Bertha P. 
a year ago

Courteous, promt and professional services! 

Business response:

Hi Bertha, Thank you for your positive feedback! We're delighted to hear that you found our services courteous, prompt, and professional. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything more we can do for you, please let us know! We appreciate your membership and look forward to serving you again in the future. Best, Firstmark Credit Union 

George G.'s profile image
George G. 
a year ago

Greg was very friendly and informative 

Business response:

Hi George, Thank you for your feedback! We’re glad to hear that Greg made such a positive impression with his friendliness and helpful information. We appreciate your positive feedback and look forward to assisting you again in the future. Best, Firstmark Credit Union 

Juan O.'s profile image
Juan O. 
a year ago

Me gustó la atención porque sobre todo hablaba en mi idioma. Tracy González 

Business response:

Hola Juan, ¡Muchas gracias por tu revisión! Nos alegra saber que apreció la atención personalizada y que pudimos comunicarnos de manera efectiva en su idioma. Brindar un servicio claro y comprensible es esencial para nosotros y nos alegra poder cumplir con sus expectativas. Gracias de nuevo por sus amables palabras. ¡Esperamos poder ayudarle nuevamente en el futuro! Atentamente, Firstmark Credit Union 

Selena S.'s profile image
Selena S. 
a year ago

Opening up a CD was super easy and didn't take that long to do. The staff was very helpful and courteous. I love banking with Firstmark!! Thank you! 

Business response:

Hi Selena, Thank you so much for your wonderful review! We're thrilled to hear that opening a CD with us was a smooth and efficient process for you. Providing excellent service is a top priority for us, and we're glad our staff was helpful and courteous during your visit. It's always a pleasure to hear that our members are satisfied with their banking experience. We truly appreciate your trust and loyalty to Firstmark. If you have any further questions or need assistance in the future, please don't hesitate to reach out... read more

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 248 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.