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Firstmark Credit Union

4.8

About this business

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.8265 reviews
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Esmeralda B.'s profile image
Esmeralda B. 
a year ago

Very good was explain everything 

Business response:

Hi Esmeralda, We're pleased to hear that your visit was helpful. Thank you for sharing your experience with us! Best, Firstmark Credit Union 

Richard M.'s profile image
Richard M. 
a year ago

Great experience and great customer service opening a new account. 

Business response:

Hi Richard, We're delighted to hear about your member experience when opening your account! Thank you for choosing us and sharing your feedback! Best, Firstmark Credit Union 

Frederick R.'s profile image
Frederick R. 
a year ago

I was very happy opening account with Firstmark because I wanted better rates on my money that I wasn’t getting at my other financial institutions and I want to thank Madalyn Canales for helping me set up my new account, she made it easy for me to understand and answered all my questions. 

Business response:

Hello Frederick, It's our privilege to have helped you open an account with us! Thank you for choosing Firstmark. We are glad to hear that Madalyn assisted you effectively, making it an easy experience. We appreciate your trust in us to provide better rates for your money! Best, Firstmark Credit Union 

Pedro R.'s profile image
Pedro R. 
a year ago

Love coming to this location because everyone friendly and helpful especially Tracy Gonzales 

Business response:

Hi Pedro, We love to hear it! It's our privilege to help you, and we look forward to providing you with the level of service you've come to expect from the team. Thank you for the kind words and review! Best, Firstmark Credit Union 

Sandra K.'s profile image
Sandra K. 
a year ago

Did great!! Adrian was very helpful, very professional ., he was a great help to me. I also want to thank the credit union for all your help. 

Business response:

Hi Sandra, We are delighted to hear about your positive experience with Adrian. It's our privilege to be able to help you, and we appreciate having you as a member. Let us know how we can assist you in the future! Best, Firstmark Credit Union 

Maria M.'s profile image
Maria M. 
a year ago

Great and fast service you agent was courteous and helpful and very pleasant 

Business response:

Hi Maria, We are pleased that you found our service outstanding on your visit. Our team strives to provide excellent service to all our members, and it's wonderful to know that we met your expectations. We appreciate you taking the time to share your positive feedback. Thank you for your kind words! Best, Firstmark Credit Union 

Juan S.'s profile image
Juan S. 
a year ago

Awesome. Thank. You 

Business response:

Hi James, We are grateful for your kind words and appreciate you taking the time to share your positive experience with us! We look forward to continuing to serve you with the same level of satisfaction in the future. Best, Firstmark Credit Union 

Laura G.'s profile image
Laura G. 
a year ago

I shared with your associate, Felipa, how I always feel at home when I visit the Jefferson branch. I have been a member for many years and have grown to know and appreciate all the FMCU ‘family’. 

Business response:

Hi Laura, We are thrilled to hear you feel at home when visiting our Jefferson branch! It's wonderful to know you've built a strong connection with our team over the years. Thank you for being a valued and long-standing member! We appreciate your loyalty and look forward to continuing to serve you at our Jefferson branch. Best, Firstmark Credit Union 

Bertha P.'s profile image
Bertha P. 
a year ago

Courteous, promt and professional services! 

Business response:

Hi Bertha, Thank you for your positive feedback! We're delighted to hear that you found our services courteous, prompt, and professional. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything more we can do for you, please let us know! We appreciate your membership and look forward to serving you again in the future. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 265 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.