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Firstmark Credit Union - San Antonio, TX

5.0
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0119 reviews
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Samuel A.'s profile image
Samuel A. 
on Birdeye

8 months ago

Always Excellent Service 

Business response:

Hi Samuel, Thank you so much for taking the time to leave us a review! We're delighted to hear that you've consistently received excellent service from Firstmark. We strive to provide exceptional service to all our members, and we're glad to know that our efforts are being recognized. Thank you once again for your positive feedback. We truly value your membership and look forward to serving you in the future. Best, Firstmark Credit Union 

Michael A.'s profile image
Michael A. 
on Birdeye

8 months ago

Great people, friendly, and very helping 

Business response:

Hi Michael, Thank you so much for taking the time to provide us with a wonderful review! We're thrilled to hear that our team at Firstmark was able to provide you with great service. We strive to create a positive and welcoming environment for all our customers, and your feedback lets us know that we are on the right track. Thank you again for choosing Firstmark Credit Union. Best, Firstmark Credit Union 

Lori V.'s profile image
Lori V. 
on Birdeye

9 months ago

Excellent service knowledge staff 

Business response:

Hi Lori, Your rating is greatly appreciated. We're glad we could provide you with a positive experience! Thank you, Firstmark Credit Union 

Nancy R.'s profile image
Nancy R. 
on Birdeye

10 months ago

Becoming a new member was easy and convenient. Lexi did a great job explaining things. Was friendly and helpful! 

Business response:

Hi Nancy, Thank you so much for taking the time to give us your feedback and congratulations on becoming a new member of Firstmark Credit Union! We're thrilled to hear that Lexi provided you with great service and made the process easy and convenient for you. We appreciate your support and hope to continue exceeding your expectations. Best regards, Firstmark Credit Union 

Christopher Z.'s profile image
Christopher Z. 
on Birdeye

11 months ago

I was pleased with the service I received, when I went to the Jefferson Branch in order to open up an account. 

Business response:

Hi, Christopher. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Jerry V.'s profile image
Jerry V. 
on Birdeye

11 months ago

The associate that helped me that represented the bank was one of the best person so friendly so understanding because I'm computer illiterate and everything to help me and walk me through and met me feel so comfortable that I would recommend anybody to your bank but the day before I made an appointment for 3:30 and my time is money and if I make an appointment for 3:30 I'd like to be seen by 3:35 or it was like 3:40 3:45 and then seen me I walked out I'll just be a few minutes late he said I think she was the branch manager... read more

Business response:

Hi Jerry, Thank you for reaching out. We appreciate your valuable feedback. We are thrilled to learn that you had a positive experience with us! Thank you for your membership. 

John A.'s profile image
John A. 
on Birdeye

11 months ago

Great! Thank you 

Business response:

Hello, John. We are happy we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member! 

Mariadelaluz M.'s profile image
Mariadelaluz M. 
on Birdeye

a year ago

Advise me about my CD. Employee was friendly, patient and helpful. 

Business response:

Hello! It was great assisting you with your CD. Happy we could provide you with a five-star experience! Thank you for choosing Firstmark Credit Union!  

Maria B.'s profile image
Maria B. 
on Birdeye

a year ago

Firstmark Credit Union at Fredericksburg Road is were I went and while there I was provided with excellent service. Robert Gallegos helped me open a checking account and was extremely knowledgeable and professional. I highly recommend him as a person who is respectful, and is there to guide you and answer questions that you might have on your banking needs. Thank you Firstmark, I feel confident on the expertise showed by your personnel at Fredericksburg Road. 

Business response:

Hello, Maria! We are so thankful you took the time to share your experience when opening your account. Let us know how we can help you again in the future. Thank you for choosing Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 119 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Thursday at 9:00 a.m. 

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