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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
We had a 1:30 pm appt. with l. Felippia Lira, but she was not there. Adrian was there to assist us and he was great. We reinvested our 7-month $130,000. CD into a 6-month CD. Adrian was friendly, fast, and very efficient.
Business response:
Hello Karla, We appreciate you choosing us for your CD needs and sharing your experience! Our Jefferson team does a fantastic job assisting our members. Thank you for your loyal membership! Best, Firstmark Credit Union
Great customer service the young lady that helped me Madeline. Very knowledgeable. Very patient person she took the time to explain the account that I was opening. Thank you she is awesome.
Business response:
Hi Aide, We are thrilled to hear about your positive visit with Madeline! Our goal is to help and provide excellent service to all our members. Thank you for the kind words and review of your experience. We look forward to assisting you in the future! Best, Firstmark Credit Union
Excellent customer service—very helpful, Adrian fully explained all my options.
Business response:
Hi Blanca, We are thrilled to hear about your excellent experience with Adrian and are grateful you chose us for your financial needs! Your review is greatly appreciated. Best, Firstmark Credit Union
Very polite, outstanding customer service, very helpful and very minimal wait time. Thank you for taking care of me and family.
Business response:
Hello Juanita, We are ecstatic to hear about your positive experience with the Jefferson team. It's our goal to provide excellent service to all our members. Thank you for your kind words and thoughtful review! Best, Firstmark Credit Union
Tracy was very helpful in getting a second checking account open for me 5 Star experience.
Business response:
Hello Emmet, We appreciate your five-star review and feedback on your visit. We love to hear it! It's great to know Tracy was so helpful during the process. Thank you for sharing your experience and choosing us for your second checking account! Best, Firstmark Credit Union
Great job. Great explanation I. Thanks 😊
Business response:
Hello Jesus, Thanks for the positive feedback and five-star review! We are honored to have assisted you and are grateful for your membership. Best, Firstmark Credit Union
Great service !!
Business response:
Hello Adrian, Happy to hear you had a positive experience with us! Thank you for your review. Best, Firstmark Credit Union
Very good was explain everything
Business response:
Hi Esmeralda, We're pleased to hear that your visit was helpful. Thank you for sharing your experience with us! Best, Firstmark Credit Union
Great experience and great customer service opening a new account.
Business response:
Hi Richard, We're delighted to hear about your member experience when opening your account! Thank you for choosing us and sharing your feedback! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 249 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.