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Firstmark Credit Union - San Antonio, TX
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The lady took care of us very well with friendly service.
Business response:
Hi Takashi, We're so grateful for your feedback. Your satisfaction is our top priority, and it is always a pleasure to hear that we have met your expectations. We appreciate your continued membership, and we look forward to serving you in the future. Best, Firstmark Credit Union
Fast, Friendly- explained everything in detail and made sure I understood. Very satisfied ❤️. I feel bad, I didn’t catch the name of the teller- but she made my day - by just talking to me , not just banking business
Business response:
Hi Velma, Thank you for taking the time to leave such a positive review! We're thrilled to hear that our team member provided you with fast and friendly service, explaining everything in detail to ensure your understanding. We're glad we could make your day by going beyond assisting you with your needs. We appreciate your kind words and look forward to serving you again in the future. Best, Firstmark Credit Union
Fue un servicio execelente y la funcionaria que me atendió es muy amable
Business response:
Gracias por tus comentarios positivos. Nos alegra saber que recibió un excelente servicio por parte de nuestro amable personal. ¡Gracias por su membresía! Atentamente, Firstmark Credit Union
As all ways every time l have to go to Firstmark I’m greeted as soon as l inter the lobby. With some one wanting to help this time it was Madalyn my CD had matured. And as l look back when opening my new account there it’s been a wander full experience everyone doing there best for the customer.
Business response:
Hi Alfred, Thank you for taking the time to leave us a positive review! We're so glad to hear that you had such a positive experience with Firstmark. Our team is dedicated to providing excellent customer service, and we are proud to know that Madalyn was able to assist you with your CD. We appreciate your trust in us and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Great service and fast and always looking forward to do business. THANK YOU.
Business response:
Hi Juan, We're delighted you had a positive experience with our service! Our members' satisfaction is our top priority and your feedback lets us know that our team members are delivering great service to members during each interaction. Thank you for choosing Firstmark for your financial needs! We look forward to serving you again in the future. Best, Firstmark Credit Union
Excellent service, very knowledgeable employee. I have been with this credit union since 1974.
Business response:
Hi Maria! We are delighted to hear that you've had such a positive experience with Firstmark. We take pride in our customer service and are committed to providing our members with the best possible experience. We are happy to hear that you are satisfied with the knowledge and expertise of our staff, and we thank you for your continued loyalty. Best, Firstmark Credit Union
All I have to say is that the Jefferson location is one of the best financial centers I've had other banks but I've always had problems. FirstMark has the best customer service. Tracy assisted me with the best service my loan was approved and the funds were in my account in no time. The staff is amazing and always willing to help me.
Business response:
Hi Ronnie, Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our Jefferson Financial Center. Tracy and our staff are dedicated to providing excellent customer service and we're glad they were able to assist you with your loan quickly. We appreciate your membership and look forward to assisting you again in the future. Best, Firstmark Credit Union
My last stop for any financial services. Very pleased and greatful for Nikki 's professionalism.
Business response:
Hi Ray, Thank you for your positive feedback! We're glad to hear that you had a great experience with Nikki and that we are your go-to for financial services. We look forward to assisting you in the future. Best, Firstmark Credit Union
I was going through the application process of getting a car loan. This would be my second time with Firstmark. The process for me was a bit lengthy,l this second time around, but it was out of our control since the car was being purchased through a dealership from another family friend who was the original buyer. Even with that, Firstmark was there every step of the way to ensure the process went as smooth as possible.
Business response:
Hi Stephanie, Thank you for taking the time to share your positive experience with Firstmark! We appreciate your loyalty as a member and are pleased to hear that our team was able to assist you throughout the auto loan application process, even with the additional complexities involved. At Firstmark, we strive to provide exceptional service and ensure a smooth experience for our members. Thank you again for choosing Firstmark. We value your support and look forward to serving you in the future! Best, Firstmark Credit Unio... read more
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 5 star rating with 119 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.
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