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Firstmark Credit Union - San Antonio, TX

5.0
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
5.0438 reviews
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Laura R.'s profile image
Laura R. 
on Birdeye

3 weeks ago

I applied for an auto loan, and was getting a lot of flack from the other finance company of the person I was trying to buy from and first Mark was so helpful, and tried so hard to help me, I really appreciate all the effort they put into servicing me. Monica and.Keilah Perez went above, and beyond my expectations to help process my loan. 

Business response:

Hi Laura, Thank you for making time to leave us a review. We're so glad to hear that you had a positive experience with our Firstmark team members. We are committed to providing our members with excellent service, and we're happy you were satisfied with the service you received during your auto loan process. We appreciate your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Lily A.'s profile image
Lily A. 
on Birdeye

a month ago

Excellent service. I've been very sick so my hearing was off.The young lady that helped me was so patient with me. I really appreciate her kindness. She was an angel amongst us. Thank you so much 💓 

Business response:

Hi Lily, We're very pleased to hear that you had a positive experience with our team. We appreciate your kind words and we hope you continue to feel better. Thank you for your membership! We look forward to assisting you in the future. Best, Firstmark Credit Union 

Leticia R.'s profile image
Leticia R. 
on Birdeye

a month ago

Monica was excellent, very responsive and thorough. 

Business response:

Hi Leticia, We're delighted to hear about your positive experience with Monica! Thank you for taking the time to share your feedback. We appreciate your trust and look forward to serving you again in the future! Best, Firstmark Credit Union 

Wendy S.'s profile image
Wendy S. 
on Birdeye

2 months ago

I was helped by Gavin and Leo. Both very efficient in answering questions about my accounts. 

Business response:

Hi Wendy, Thank you for your positive feedback! We're delighted to hear that Gavin and Leo were able to assist you with your account inquiries efficiently and professionally. We strive to provide excellent service and support to all of our members, and we are happy to hear that we've been able to assist you. We appreciate your membership! Best, Firstmark Credit Union 

Teresa E.'s profile image
Teresa E. 
on Birdeye

2 months ago

The Representatives assisting me were both friendly, patient and knowledgeable. I was able to complete the CD renewal successfully with the assistance of Ashley. Thanks to both! 

Business response:

Hi Teresa, Thank you for taking the time to share your positive feedback with us. We are always happy to hear from our members and appreciate your kind words. We are glad to hear that our team members provided you with friendly, patient, and knowledgeable assistance during your CD renewal. We take pride in providing excellent customer service and are committed to making sure our members have a positive experience every call or visit. We appreciate your membership and look forward to serving you again in the future. Since... read more

Timothy H.'s profile image
Timothy H. 
on Birdeye

2 months ago

Accomplished exactly what I wanted to in an easy manner. 

Business response:

Hi Timothy, Thank you for your positive review! We're glad to hear that we were able to assist you simply and efficiently. Our Firstmark team members strive to provide excellent and helpful financial service to all our members. Thank you for your membership! Best, Firstmark Credit Union 

Norma G.'s profile image
Norma G. 
on Birdeye

2 months ago

Michelle was very pleasant and professional. 

Business response:

Hi Norma, We truly appreciate your positive feedback! We are glad to hear that your experience with our team was positive and that Michelle exceeded your expectations. We strive to provide excellent customer service and we are glad to know that we were able to do that for you. Thank you for your membership and for taking the time to let us know how we are doing. Sincerely, Firstmark Credit Union 

Cynthia R.'s profile image
Cynthia R. 
on Birdeye

2 months ago

The representative help me open a 7mo CD She was professional, friendly and assisted in a timely manner. Verified all my information. 

Business response:

Hi Cynthia, Thank you for taking the time to leave us a positive review! We appreciate your membership and are glad that you had a positive experience with our representative when opening a CD. We always strive to provide our members with the best possible service, and we're happy to hear that you were satisfied with your experience. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union 

Debbie G.'s profile image
Debbie G. 
on Birdeye

3 months ago

Great awesome 

Business response:

Hi Debbie, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We appreciate your membership! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 438 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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