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Firstmark Credit Union - San Antonio, TX
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Easy, best interest rates.Â
Very easy process Leo was excellent in knowledge and helpful thru the whole processÂ
Business response:
Hi Rodolfo, We're delighted to hear about your positive experience with Leo. We are proud of our team and their commitment to providing excellent customer service. Thank you for choosing Firstmark for your financial needs. We look forward to serving you in the future! Best, Firstmark Credit UnionÂ
My car loan experience was great..4/11/24. Tiffany has great customer skills and I am very satisfied with her service. What I am disappointed in is that the check, for the seller of the vehicle, was not ready for him to pick up today 4/13/24, when it should have been. Please do better or give us, as members, a call to let us know when the payment will be ready.Â
Business response:
Hi Cassandra, Thank you for making the time to leave us the review. We're happy to hear that Tiffany provided you with great service during your auto loan process. We sincerely apologize for the delay in processing your check for the seller. We realize that this has caused you inconvenience and we appreciate your patience and understanding. Please know that we take all feedback seriously and will address your concerns with our team. Once again, we apologize and hope you continue to allow us to assist you with your banki... read more
I applied for an auto loan, and was getting a lot of flack from the other finance company of the person I was trying to buy from and first Mark was so helpful, and tried so hard to help me, I really appreciate all the effort they put into servicing me. Monica and.Keilah Perez went above, and beyond my expectations to help process my loan.Â
Business response:
Hi Laura, Thank you for making time to leave us a review. We're so glad to hear that you had a positive experience with our Firstmark team members. We are committed to providing our members with excellent service, and we're happy you were satisfied with the service you received during your auto loan process. We appreciate your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit UnionÂ
Excellent service. I've been very sick so my hearing was off.The young lady that helped me was so patient with me. I really appreciate her kindness. She was an angel amongst us. Thank you so much 💓Â
Business response:
Hi Lily, We're very pleased to hear that you had a positive experience with our team. We appreciate your kind words and we hope you continue to feel better. Thank you for your membership! We look forward to assisting you in the future. Best, Firstmark Credit UnionÂ
Monica was excellent, very responsive and thorough.Â
Business response:
Hi Leticia, We're delighted to hear about your positive experience with Monica! Thank you for taking the time to share your feedback. We appreciate your trust and look forward to serving you again in the future! Best, Firstmark Credit UnionÂ
I was helped by Gavin and Leo. Both very efficient in answering questions about my accounts.Â
Business response:
Hi Wendy, Thank you for your positive feedback! We're delighted to hear that Gavin and Leo were able to assist you with your account inquiries efficiently and professionally. We strive to provide excellent service and support to all of our members, and we are happy to hear that we've been able to assist you. We appreciate your membership! Best, Firstmark Credit UnionÂ
The Representatives assisting me were both friendly, patient and knowledgeable. I was able to complete the CD renewal successfully with the assistance of Ashley. Thanks to both!Â
Business response:
Hi Teresa, Thank you for taking the time to share your positive feedback with us. We are always happy to hear from our members and appreciate your kind words. We are glad to hear that our team members provided you with friendly, patient, and knowledgeable assistance during your CD renewal. We take pride in providing excellent customer service and are committed to making sure our members have a positive experience every call or visit. We appreciate your membership and look forward to serving you again in the future. Since... read more
Accomplished exactly what I wanted to in an easy manner.Â
Business response:
Hi Timothy, Thank you for your positive review! We're glad to hear that we were able to assist you simply and efficiently. Our Firstmark team members strive to provide excellent and helpful financial service to all our members. Thank you for your membership! Best, Firstmark Credit UnionÂ
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 5 star rating with 441 reviews.Â
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Friday at 8:00 a.m.Â
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