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Firstmark Credit Union - San Antonio, TX
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Michelle was very pleasant and professional.
Business response:
Hi Norma, We truly appreciate your positive feedback! We are glad to hear that your experience with our team was positive and that Michelle exceeded your expectations. We strive to provide excellent customer service and we are glad to know that we were able to do that for you. Thank you for your membership and for taking the time to let us know how we are doing. Sincerely, Firstmark Credit Union
The representative help me open a 7mo CD She was professional, friendly and assisted in a timely manner. Verified all my information.
Business response:
Hi Cynthia, Thank you for taking the time to leave us a positive review! We appreciate your membership and are glad that you had a positive experience with our representative when opening a CD. We always strive to provide our members with the best possible service, and we're happy to hear that you were satisfied with your experience. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union
Great awesome
Business response:
Hi Debbie, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We appreciate your membership! Best, Firstmark Credit Union
Excellent very friendly
Business response:
Hi Patricia, Thank you for your excellent review! We're so glad to hear that you had a wonderful experience with us at Firstmark. We strive to provide our members with excellent customer service and we are glad to hear that you had a positive experience. Thank you for your membership and we look forward to serving you in the future. Sincerely, Firstmark Credit Union
Very professional like always. Would never use a different bank. Y’all are the best
Business response:
Hi Jeffrey, Thank you for your kind words and continued support. We strive to provide exceptional service to all of our members during each interaction. We appreciate your loyalty and look forward to serving you in the future. Best, Firstmark Credit Union
Great customer service!!! Very professional staff always keeping me informed about my loan process.
Business response:
Hi Reynaldo, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team. We strive to provide a helpful and knowledgeable personal banking experience to all our members. We value your membership and look forward to assisting you again in the future. Sincerely, Firstmark Credit Union
Very helpful
Business response:
Hi Cynthia, Thank you for your positive review! We're glad to hear that our team was able to assist you and provide helpful service. Sincerely, Firstmark Credit Union
I first spoke to Nicole who helped staighten out an overpayment I had made. She was very patient and helpful. When my problem was resolved she transferred me at my request to Ashley, who helped me with setting up a CD. Both did a wonderful job helping me.
Business response:
Hi Roger! Thank you for taking the time to leave us a positive review! We are glad to hear that you had a positive experience with our team and were able to resolve your issues. We appreciate your feedback and look forward to serving you in the future. Best, Firstmark Credit Union
It is a pleasure to speak with your interested and knowledgeable representatives at First Mark. I have not encountered any problems since I opened my account and the service I've received is sometimes a rarity in today's world. Thank you!
Business response:
Hi Jane, Thank you very much for your feedback! Providing excellent service is our top priority, and we are so glad to hear that you have had a positive experience with our knowledgeable team members. We truly value your membership, and we hope that you will continue to be a loyal Firstmark member for many years to come! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 5 star rating with 441 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 6:00 p.m.
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