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Firstmark Credit Union

4.8

About this business

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.8722 reviews
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Judy Sackett Krueger's profile image
Judy Sackett Krueger 
recommend  Recommended
2 years ago

Just when to brack on Huebner and I efficient and great service. 

Business response:

Hi Judy, Thank you for taking the time to share your feedback. We're glad to hear that you had an efficient and great experience at our Huebner Financial Center. We look forward to assisting you again in the future! Best, Firstmark Credit Union 

Yolanda Zepeda's profile image
Yolanda Zepeda 
recommend  Recommended
2 years ago

Very good experience dealing with First Mark. Every employee is very courteous and ready to help you. They explained everything very clearly and answered all my questions regarding loan payment options,etc. 

Business response:

Hi Yolanda, We appreciate you taking the time to share your positive experience with Firstmark. It brings us great joy to hear that our employees were courteous and helpful, assisting you with your loan payment options while providing clear explanations and guidance. Thank you for choosing Firstmark as your trusted financial partner. We look forward to serving you again in the future! Best, Firstmark Credit Union 

Lisa Longoria's profile image
Lisa Longoria 
recommend  Recommended
2 years ago

The staff at Firstmark Credit Union is so helpful and polite. Excellent customer service. 

Business response:

Hi Lisa, Thank you for taking the time to share your positive experience with the staff at Firstmark Credit Union. We are committed to providing excellent customer service to all our members. Best, Firstmark Credit Union 

JerryBelinda Connelly's profile image
JerryBelinda Connelly 
recommend  Recommended
2 years ago

5 STAR CUSTOMER SERVICE . THIS CREDIT UNION TAKES CARE OF ITS CUSTOMERS. RECOMMEND TO EVERYONE!!! 

Business response:

Hello JerryBelinda, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our customer service exceeded your expectations. We appreciate your membership and look forward to continuing to assist you with your financial needs. Best, Firstmark Credit Union 

Veronica Duncan's profile image
Veronica Duncan 
recommend  Recommended
2 years ago

Never been easier and hassle free. 

Business response:

Hello, Veronica. Thank you for sharing your recommendation! We are grateful to have you as a member of Firstmark Credit Union! 

Estela Garcia's profile image
Estela Garcia 
recommend  Recommended
2 years ago

First rate, personal,reliable customer service lead by manager, Lexie Lane at Fredericksburg Road branch is excellent. Beyond 5 stars. Thank you for all your help. 

Business response:

Hello, Estela! Your thoughtful words and recommendation are very much appreciated. Thank you for being a Firstmark Credit Union member! 

Linda Chamberlain's profile image
Linda Chamberlain 
recommend  Recommended
2 years ago

respect first n helped me a lot her name is Felicia thank you for your help n giving me the help you did 

Business response:

Hi, Linda. It was our pleasure to be able to help you! We appreciate your recommendation. Thank you for being a Firstmark Credit Union member! 

Arinda Crafts's profile image
Arinda Crafts 
recommend  Recommended
2 years ago

Mr. Rodriguez was very helpful in opening an 11 month CD for me this morning. It was done quickly and no problems. 

Business response:

Hello. It was nice assisting you with your CD! Please let us know how we can help you in the future. Thank you for choosing Firstmark Credit Union! 

Terri Donaldson Moore's profile image
Terri Donaldson Moore 
recommend  Recommended
3 years ago

I went to First Mark on Huebner yesterday, made an appointment online. Ben helped me almost as soon as I arrived. He was most helpful and pleasant! Thanks Ben, for your time, attention and suggestions. I appreciate you! 

Business response:

Hi, Terri! We are so happy to hear about the experience you received from Ben at Huebner. It's our goal to provide our members with helpful service. Thank you for being a valued Firstmark Credit Union member! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 722 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 8:00 a.m.