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Firstmark Credit Union

5.0
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
5.0452 reviews
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Elizabeth M.'s profile image
Elizabeth M. 
on Birdeye

8 months ago

The loan dept. was very helpful in getting us the loan we needed. They were also patient with me and my lack of technology skills and really worked with us to get us what we needed and we appreciate it. 

Business response:

Hi Elizabeth, Thank you for your kind words and positive review. We're glad to hear that our loan department was able to assist you and provide the support you needed. Our team is always here to help, regardless of our members' level of technology skills. We look forward to assisting you again in the future. Best, Firstmark Credit Union 

Maria Hilda M.'s profile image
Maria Hilda M. 
on Birdeye

8 months ago

Although I live in Corpus, but my born town is San Antonio I got to give it to this bank. It helps says in times of needs. Firstmark has the greatest customer service that we could ever ask for. Thank you for all you do.. 

Business response:

Hi Maria, Thank you for your kind words and positive review of Firstmark. We're delighted to hear that our customer service has met your expectations and that we have been able to assist you in times of need. We appreciate your support and are always here to help! Sincerely, Firstmark Credit Union 

Judith B.'s profile image
Judith B. 
on Birdeye

8 months ago

Ashley was wonderful she was a great help 🥰 

Business response:

Hello Judith, Thank you for your positive feedback. We're glad to hear that Ashley provided you with excellent assistance. We appreciate you making time to leave us a review. We look forward to assisting you again in the future. Sincerely, Firstmark Credit Union  

John R.'s profile image
John R. 
on Birdeye

8 months ago

Great communication, excellent skills totally great experience thanks for all the help. 

Business response:

Hi John, Thank you for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with Firstmark. Our team takes pride in their excellent communication skills and their dedication to providing outstanding service. We appreciate your kind words and are delighted to have been able to assist you. Thank you again for choosing Firstmark. We look forward to serving you in the future. Best, Firstmark Credit Union 

Eloise M.'s profile image
Eloise M. 
on Birdeye

9 months ago

Loved Monica’s professionalism and speedy process. 

Business response:

Hi Eloise, Thank you for taking the time to share your experience with us! We're delighted to hear that you loved Monica's professionalism and the speedy process. Our team at Firstmark strives to provide excellent service to all our customers, and we're glad we met your expectations. We look forward to assisting you again in the future. Best, Firstmark Credit Union 

Beatriz R.'s profile image
Beatriz R. 
on Birdeye

9 months ago

My experience with your credit Union was very pleasant and very professional. It all went smoothly. The whole process in obtaining my loan was easier than I could have imagined. Thank you. 

Business response:

Hi Beatriz, Thank you so much for taking the time to share your wonderful experience with Firstmark. We're delighted to hear that you had a pleasant and professional experience with us and that obtaining your loan was easier than you expected. Your satisfaction is our top priority, and we are thrilled that we could exceed your expectations. We look forward to serving you again in the future. Thank you once again for choosing Firstmark. We truly appreciate your support and trust! Best regards, Firstmark Credit Union 

Oscar G.'s profile image
Oscar G. 
on Birdeye

9 months ago

Went well good friendly people 

Business response:

Hi Oscar, Thank you so much for taking the time to share your positive experience with Firstmark! We truly appreciate your kind words about our friendly staff. It's great to hear that everything went well for you. Thank you for choosing Firstmark Credit Union! Sincerely, Firstmark Credit Union 

Marcus V.'s profile image
Marcus V. 
on Birdeye

9 months ago

It was pleasant and informative 

Business response:

Hi Marcus, Thank you so much for taking the time to review Firstmark and share your positive experience with us. We're thrilled to hear that your visit was both pleasant and informative. At Firstmark, our top priority is providing exceptional service to our valued members, so it's wonderful to know that we met your expectations. Thank you once again for choosing Firstmark, and we look forward to serving you in the future! Best regards, Firstmark Credit Union 

Rachel C.'s profile image
Rachel C. 
on Birdeye

9 months ago

It was fast easy and great person. 

Business response:

Hi Rachel, We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 452 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 8:00 a.m. 

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