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Firstmark Credit Union

4.9

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.9468 reviews
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Dephonie Taylor's profile image
Dephonie Taylor 
recommend  Recommended
2 years ago

They very professional and helpful I had no trouble with withdrawal and my kids had them since elementary school and Linda sundrel was an outstanding customer service with opening my account 

Business response:

Hi, Dephonie! It's wonderful to hear your recommendation. We hope to continue to provide you with this same level of service in the future. Thank you for your membership with Firstmark Credit Union! 

Margaret Charlton Reynolds's profile image
Margaret Charlton Reynolds 
recommend  Recommended
2 years ago

They were just pleasant through the entire experience. 

Business response:

Hi, Margaret. We are glad we could provide you with a pleasant experience! Thank you for being a Firstmark Credit Union member. 

Mercedes Ramirez Oeffinger's profile image
Mercedes Ramirez Oeffinger 
recommend  Recommended
2 years ago

The employee that helped me, was very kind and attentive. 

Business response:

Hi Mercedes, We're delighted to hear that you had an excellent experience with our team. We strive to provide our members with the highest level of service, and we are glad to know that we were able to meet your expectations. We look forward to serving you again in the future! Best, Firstmark Credit Union 

Eloisa A Roldan's profile image
Eloisa A Roldan 
recommend  Recommended
2 years ago

very satisfied with you help I definitely recommend your bank.. very friendly and professional . 

Business response:

We love to hear it, Eloisa! Thank you for your recommendation and for being a Firstmark Credit Union member. 

John Grzymko's profile image
John Grzymko 
recommend  Recommended
2 years ago

How are helpful in the friendliness that the people give you when you’re out walking the bank is very helpful 

Business response:

Hello, John. Happy to hear of the friendly and helpful service you received. Thank you for sharing and being a Firstmark Credit Union member! 

Julio Moncada's profile image
Julio Moncada 
recommend  Recommended
2 years ago

Thank you to Betty in your call center. she stayed on the telephone with me until l knew what all my options were as the center was closing! l appreciate knowing that Firstmark has OUTSTANDING customer service and makes me rest assure that if ever l needed anything financial...Fisrtmark will always be 1st! 

Business response:

Hi, Julio. We appreciate you taking the time to leave us your recommendation! We will work to continue providing you with outstanding service. Thank you for choosing Firstmark Credit Union for your financial needs! 

Angela Vass's profile image
Angela Vass 
recommend  Recommended
2 years ago

best customer service by Crystal Saucedo 

Business response:

Hi, Angela. We appreciate the kind words and are happy we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member! 

Emmett Lockett's profile image
Emmett Lockett 
recommend  Recommended
2 years ago

Good service.Matthew B. took care of me. No issues. 

Business response:

Hello, Emmett! We appreciate your recommendation. Thank you for your membership with Firstmark Credit Union! 

Gilbert Garcia's profile image
Gilbert Garcia 
recommend  Recommended
2 years ago

great customer service and very fast to attend you... 

Business response:

Happy to hear it, Gilbert! Thank you for being a Firstmark Credit Union member. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 468 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.