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Firstmark Credit Union

4.8

About this business

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.8715 reviews
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Joann Gutierrez's profile image
Joann Gutierrez 
recommend  Recommended
3 years ago

First mark has been my bank for many years. I am very satisfied with them. Their customer service is wonderful. Friendly tellers. very quick and courteous assistance. I would recommend First mark to anyone. 

Business response:

Hello, Joann! We value your membership and hope to continue assisting with your financial needs. Thank you for your recommendation and for being a Firstmark Credit Union member! 

Eilene Wright's profile image
Eilene Wright 
recommend  Recommended
3 years ago

Always friendly and helpful. 

Business response:

Hi, Eilene. We love to hear it. Thank you for the recommendation and for being a Firstmark Credit Union member! 

Elena Cervantes MaCall's profile image
Elena Cervantes MaCall 
recommend  Recommended
3 years ago

I was at Firstmark CU at Mission branch on Friday July 1st. Made an appointment to take care of business and Trish was so calm and professional, in spite of the fact that they were super busy that morning. Got my issues resolved and left there a happy camper. Thanks Trish you are awesome! 

Business response:

Hi, Elena! We are happy to hear of your experience in working with Trish at the Mission location. We look forward to assisting you again in the future. Thank you for being a Firstmark Credit Union member! 

Diego Torres's profile image
Diego Torres 
recommend  Recommended
3 years ago

They are always helping us to plan for our growing family. We have been customers for 20+ years they have always been there for us. Thanks for the great customer service. 

Business response:

Hi, Diego! We are grateful for your 20+ years of membership. It's our privilege to assist you and your family. Thank you for being loyal Firstmark Credit Union members! 

Maria Elena Osorio's profile image
Maria Elena Osorio 
recommend  Recommended
3 years ago

Por que creo que tiene una muy buena atención al cliente y sobretodo me hablan en español 🙂🙃🙂🙂🙃🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂 

Business response:

Hola Maria. Nos complace que sea miembro de Firstmark Credit Union. ¡Gracias por tu reseña! 

Dephonie Taylor's profile image
Dephonie Taylor 
recommend  Recommended
3 years ago

They very professional and helpful I had no trouble with withdrawal and my kids had them since elementary school and Linda sundrel was an outstanding customer service with opening my account 

Business response:

Hi, Dephonie! It's wonderful to hear your recommendation. We hope to continue to provide you with this same level of service in the future. Thank you for your membership with Firstmark Credit Union! 

Margaret Charlton Reynolds's profile image
Margaret Charlton Reynolds 
recommend  Recommended
3 years ago

They were just pleasant through the entire experience. 

Business response:

Hi, Margaret. We are glad we could provide you with a pleasant experience! Thank you for being a Firstmark Credit Union member. 

Mercedes Ramirez Oeffinger's profile image
Mercedes Ramirez Oeffinger 
recommend  Recommended
3 years ago

The employee that helped me, was very kind and attentive. 

Business response:

Hi Mercedes, We're delighted to hear that you had an excellent experience with our team. We strive to provide our members with the highest level of service, and we are glad to know that we were able to meet your expectations. We look forward to serving you again in the future! Best, Firstmark Credit Union 

Eloisa A Roldan's profile image
Eloisa A Roldan 
recommend  Recommended
3 years ago

very satisfied with you help I definitely recommend your bank.. very friendly and professional . 

Business response:

We love to hear it, Eloisa! Thank you for your recommendation and for being a Firstmark Credit Union member. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 715 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 8:00 a.m.