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Gene Juarez Salon & Spa - Alderwood

3.7

About this business

Location details

3000 184th St SW Ste 932, Suite 932, Lynnwood, WA, 98037, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 8:00 p.m.
Tue09:00 a.m. to 8:00 p.m.
Wed09:00 a.m. to 8:00 p.m.
Thu09:00 a.m. to 8:00 p.m.
Fri09:00 a.m. to 8:00 p.m.
Sat09:00 a.m. to 7:00 p.m.
Sun09:00 a.m. to 7:00 p.m.
3.7841 reviews
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Tsz Ying W.'s profile image
Tsz Ying W. 
rating
9 years ago

First of all, I would like to say, they are all professional. Would like to thank all of them who served us today. As soon as we walked in, they were politely asked us for robe or not, and asked us water or coffee or tea. Very high class decorations. Didn't wait for long and called me in. The one who did my hair is so so so polite and nice. Very talkative and funny. I did a bleach and tone, and my black hair didn't pick it up; and she offered me a free redo one. And my husband got an hair cut, and got a massage. The massag... read more

Jenny C.'s profile image
Jenny C. 
rating
9 years ago

Beverly did a great job on my pedicure! She took care of my ingrown toenails for me! I thought I would have to go to the doctor & have them surgically taken care of, but her way was way less invasive & much cheaper :) 

Jennifer B.'s profile image
Jennifer B. 
rating
9 years ago

This review is for the spa service at Gene Juarez. I've been going to Gene Juarez for facials once a month for almost 10 years now and I have been extremely happy with my aesthetician Shelly. She gives such a relaxing, yet effective facial. She's not too gentle, yet not too firm and she knows what my skin needs each month. The texture and appearance of my skin has vastly improved since going to Shelly at Gene Juarez. If you need a facial, I highly recommend Shelly, she's the best. I'm giving 4 stars instead of 5 becaus... read more

Amanda B.'s profile image
Amanda B. 
rating
10 years ago

I love my haircut and the girl who cut it was really nice. I am giving it 3 stars because I felt the price was ridiculous. I got a trim and it took less than an hour. When I looked online their price said $50+. Thinking my hair was thin and it was only a trim it couldn't be more than $50. But I was wrong! With a tip I paid $80!! I probably will not go back because of this. 

Yanira R.'s profile image
Yanira R. 
rating
10 years ago

Decided to splurge and treat myself, and went into Gene Juarez Alderwood for the first time for a color and cut on the day of my birthday. All I wanted was an all-over color to return to my natural hair color (milk chocolate brown) and cut about 7 inches off my hair. Well, the color turned out dark BLACK and while I liked the haircut, the way it was dried made me look matronly. I couldn't really appreciate the haircut too much because I hated the color so much! They offered a free re-do, which I ended up doing 5 days later. ... read more

Staci W.'s profile image
Staci W. 
rating
10 years ago

After posting my review I immediately received an email and a call. The person I spoke to was wonderful and very thankful for my review. They offered me a free service and most importantly confirmed they would speak to Rosalie, which was all I wanted. The efforts that were made after my review made me a fan again and I will return to GJ in the future simply because of the way they handled this situation. 

Kimberly D.'s profile image
Kimberly D. 
rating
10 years ago

I have had a great experience at Gene Juarez both times I have been. Marissa is so talented in balayage and has made my hair dreams come true. It is pricey but it worth it to find someone who truly knows what they are doing. When you have a vision and someone can help you achieve it, it is worth every penny! I will be going back to Gene Juarez and Marissa for all my hair dreams. 

Kathryn B.'s profile image
Kathryn B. 
rating
10 years ago

These folks are beautiful on the inside and exceptionally talented! They really want you to feel good. Their love for community and camaraderie is free flowing. Special group! 

Lisa O.'s profile image
Lisa O. 
rating
a month ago

I paid over $600 for a full foil. The scheduling was messed up. She did it anyway but didn't do it correctly. Not only was it a washed out pastel, nothing even similar to the picture I brought, but now that I've talked to multiple people about what she should have done, it's obvious she had no idea how to do it. It lasted less than a month, even though I followed her directions exactly and used her shampoo. She wasn't friendly--and while someone else finished what she started, she chatted happily with her next client. Breath... read more

Business response:

Dear Lisa, I am so sorry about the experience you describe. Please call me at 425-748-1462 to discuss further. Sincerely, Colleen 

Frequently asked questions about Gene Juarez Salon & Spa - Alderwood

How is Gene Juarez Salon & Spa - Alderwood rated?

Gene Juarez Salon & Spa - Alderwood has a 3.7 star rating with 841 reviews. 

When is Gene Juarez Salon & Spa - Alderwood open?

Gene Juarez Salon & Spa - Alderwood is closed now. It will open at 9:00 a.m.