Gene Juarez Salon & Spa - Alderwood's cover image

This profile has been claimed by the business owner or representative.

Gene Juarez Salon & Spa - Alderwood

3.7

About this business

Location details

3000 184th St SW Ste 932, Suite 932, Lynnwood, WA, 98037, United States

Get directions
WeekdayScheduleStatus
Mon09:00 a.m. to 8:00 p.m.
Tue09:00 a.m. to 8:00 p.m.
Wed09:00 a.m. to 8:00 p.m.
Thu09:00 a.m. to 8:00 p.m.
Fri09:00 a.m. to 8:00 p.m.
Sat09:00 a.m. to 7:00 p.m.
Sun09:00 a.m. to 7:00 p.m.
3.7840 reviews
Select a rating
Christine S.'s profile image
Christine S. 
rating
10 years ago

I came in recently for a new hair color. Since this was my first time there I called and requested someone on the lower end of the pricing scale, and was matched with Violet. Thank God! She was the sweetest woman and we made great conversation as she applied the color. After she rinsed my color out we came back to the chair and I was a little shocked at seeing myself with brown hair again! She gave me a nice, luxurious blowout and was so gentle (I've been dealing with a little thinning because of hormone issues so I've bee... read more

Shannon S.'s profile image
Shannon S. 
rating
10 years ago

This salon did a great job the second time around! My first color, not so good but after talking with Mat, they were amazing!! I couldn't be happier with my hair. Raquel did an amazing job and they made sure everything was perfect! I only caution those picking a new colorist, you have to be very specific and if they show any hesitation don't do it! But the staff is awesome and I'm going back for all my services! 

Tsz Ying W.'s profile image
Tsz Ying W. 
rating
10 years ago

First of all, I would like to say, they are all professional. Would like to thank all of them who served us today. As soon as we walked in, they were politely asked us for robe or not, and asked us water or coffee or tea. Very high class decorations. Didn't wait for long and called me in. The one who did my hair is so so so polite and nice. Very talkative and funny. I did a bleach and tone, and my black hair didn't pick it up; and she offered me a free redo one. And my husband got an hair cut, and got a massage. The massag... read more

Jenny C.'s profile image
Jenny C. 
rating
10 years ago

Beverly did a great job on my pedicure! She took care of my ingrown toenails for me! I thought I would have to go to the doctor & have them surgically taken care of, but her way was way less invasive & much cheaper :) 

Jennifer B.'s profile image
Jennifer B. 
rating
10 years ago

This review is for the spa service at Gene Juarez. I've been going to Gene Juarez for facials once a month for almost 10 years now and I have been extremely happy with my aesthetician Shelly. She gives such a relaxing, yet effective facial. She's not too gentle, yet not too firm and she knows what my skin needs each month. The texture and appearance of my skin has vastly improved since going to Shelly at Gene Juarez. If you need a facial, I highly recommend Shelly, she's the best. I'm giving 4 stars instead of 5 becaus... read more

Amanda B.'s profile image
Amanda B. 
rating
10 years ago

I love my haircut and the girl who cut it was really nice. I am giving it 3 stars because I felt the price was ridiculous. I got a trim and it took less than an hour. When I looked online their price said $50+. Thinking my hair was thin and it was only a trim it couldn't be more than $50. But I was wrong! With a tip I paid $80!! I probably will not go back because of this. 

Susan S.'s profile image
Susan S. 
rating
2 weeks ago

I had scheduled an appointment with stylist Emily. She calls out. Gene Juarez call me to cancel the appointment. I have taken the day off to take care of this and no consideration at all I agreed to choose another stylist and prior to my appointment they called me again and tell me that they are switching my appointment again and have to come earlier due to a 30 minute difference. They're scheduling is unbelievable, completely chaotic, overlapping schedules, no sympathy at all so if you want to schedule an appointment with J... read more

Lisa O.'s profile image
Lisa O. 
rating
4 months ago

I paid over $600 for a full foil. The scheduling was messed up. She did it anyway but didn't do it correctly. Not only was it a washed out pastel, nothing even similar to the picture I brought, but now that I've talked to multiple people about what she should have done, it's obvious she had no idea how to do it. It lasted less than a month, even though I followed her directions exactly and used her shampoo. She wasn't friendly--and while someone else finished what she started, she chatted happily with her next client. Breath... read more

Business response:

Dear Lisa, I am so sorry about the experience you describe. Please call me at 425-748-1462 to discuss further. Sincerely, Colleen 

Amiti O.'s profile image
Amiti O. 
rating
5 months ago

i went to go get my hair done, right? but no. they barely even TOUCHED my hair before they started to insult me. of course i got mad because who does that? i was asking for them to just do my hair. anyway, i got kicked out. nothing done to my hair. extremely pissed off. i would rate this a zero if i could. the relaxing vibe was nowhere to be seen. awful. just awful. 

Frequently asked questions about Gene Juarez Salon & Spa - Alderwood

How is Gene Juarez Salon & Spa - Alderwood rated?

Gene Juarez Salon & Spa - Alderwood has a 3.7 star rating with 840 reviews. 

When is Gene Juarez Salon & Spa - Alderwood open?

Gene Juarez Salon & Spa - Alderwood is open now. It will close at 8:00 p.m.