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3000 184th St SW Ste 932, Suite 932, Lynnwood, WA, 98037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 09:00 a.m. to 7:00 p.m. |
I have been going to this salon for a few years now. I have had nothing but good experiences, some better than others. I have found my favorite people for cutting my hair: Vjolca, coloring my hair: Somer, and waxing: Shelly. The pricing for the services is the only down fall. But I will pay it if I will always get this great service.
My generous daughter gave me a "Gene Juarez Salon" gift certificate for my Birthday. This week, I had a sudden urge to get my hair cut and styled so I gave them a call at the Alderwood Mall location in Lynnwood, Washington. I was scheduled to come in for the very next morning. My stylist was a young woman named Crosby. What a delightful personality! Not only that, but she looked fantastic with such an early morning appointment. Appearances mean't a lot to me, because my best hair experiences were with stylists wh... read more
Colleen called me back after she heard I was unhappy with service and compted my color. Stacy was my stylist who was absolutely amazing. Felt like we were old friends by the time my hair was done. I got the color I originally asked for. Stacy really knew what she was doing with color and took time to make sure I was happy. I appreciate it very much!!!
Business response:
Dear Megan, I am so sorry that you were unhappy with the services provided and I will do everything I can to make it right.. Please contact me at 425-748-1462 or colleens@genejuarez.com to discuss. Sincerely, Colleen
Hadn't been to this salon in years and decided to give another try. I was so pleasantly surprised by the quality of the haircut I received from Valerie! Someone who really knows how to cut short hair in a feminine manner! So Glad I found Valerie!
Talk to the stylist to trim my ends and I walk out with a 90 bob. The shampoo was nice and she was nice. Just not what I wanted.
Business response:
Dear Osce, I apologize that you were not happy with your haircut and we are more than happy to provide a complimentary redo haircut within two weeks from the original service date. Please contact me to schedule an appointment at 425-748-1462. Sincerely, Colleen
I came here for the first time yesterday on the recommendation of several friends. My stylist was very friendly and seemed knowledgeable. I had about 12"'cut off of my hair and am very happy with the style but the only issue is that it was cut crooked. One side was longer than the other and the back had several uneven spots. It's frustrating to pay full price and not get the blow dry but also have to come home and fix it. I will give Gene Juarez another try but will probably wait until blow drying and styling is available.
Business response:
Dear Leah, I apologize that the haircut was not the quality service it should have been and this is not typical of the services we provide at Gene Juarez Salons. We are more than happy to provide a complimentary redo haircut. Please call me at 425-748-1462 or email colleens@genejuarez.com and I can assist you. Sincerely, Colleen
This was my first time ever at this salon, I called to book an appointment and they were able to accommodate me the next day. I went in for a haircut and had the pleasure of having Renee cut my hair. She listened to what I wanted and did exactly that and more! I am very pleased with my haircut and will come back for any future haircuts here. THANK YOU RENEE!! The salon was very clean and everyone was wearing a mask which made me feel really safe!!
Business response:
Dear Marisa, Thank you so much for your kind words about our Alderwood location! We are ecstatic you had a great experience with us and that you had an amazing cut with Renee - we are truly lucky to have her. Your safety and service to you are our top priorities. Your review is much appreciated and we can't wait to see you again!
Spur of the moment, last 10 minutes of work, so I decided to go to Gene Juarez for a long overdue hair cut (4 years overdue) Walked in and was greeted right away, as this was a last minute decision, I did not make an appointment but was told I could be seen @ 4pm (20 min wait) so I said yes! Mason did an AMAZING job in giving me exactly what I wanted!! To keep my length but get rid of my ends and add some style! Mason accomplished it and I will be returning every 4 MONTHS* (not years) Before picture is me in the blue s... read more
Business response:
Dear Christine, A sincere thank you for leaving feedback on our Alderwood salon and for your kind words about us and Mason. We are so happy you experienced the customer service that we strive to give and that we made a lasting impression! Thank you for taking the time to leave this review and we can't wait to see you back in the next four months :)
I have went to Gene Juarez off and on for 20+ years. It's all about finding the artists that understands your style and what you want and expect. I absolutely love Thaleena for my hair cuts and Gabriel for my color both are fabulous.
Business response:
Dear Shannon, A sincere thank you for leaving feedback on our Alderwood location and for your kind words about our staff. We are lucky to have both Thaleena and Gabriel. We are thrilled you have found the artists that understand your style! The time you took to leave this review is much appreciated and we hope to see you back again!
Gene Juarez Salon & Spa - Alderwood has a 3.8 star rating with 911 reviews.
Gene Juarez Salon & Spa - Alderwood is open now. It will close at 8:00 p.m.