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700 110th Avenue NE, Suite 290, Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I was recommended by a friend to come here to get my haircut because she had a good experience at this place. When I read the reviews on Yelp, I got very hesitant because of the many negative reviews left on Yelp about Gene Juarez. Many complains were focused on the unnecessary high pricing, disappointment in hair stylists, and customer service. Well, I decided to take a shot and chose a hair stylist that was a slightly on the less expensive side, comparative to other hair stylists ($84). Honestly, my experience at Gene ... read more
Went to Bellevue salon and highly recommend them. Excellent customer service. I saw Elle who did a perfect cut and style. It's always a treat.
Shawn K. saved the day. After calling in the morning to ask for someone to fix my hair I was immediately helped and offered a free service asap. They got me in the next day which was great (especially since I didn't want to in public with my orange head). I was given to Shawn K. to help fix my hair and she did an amazing job. She's been with Gene Juarez for 33 years and it shows. Does my hair still have a few spots of orange and discoloration ? Yes. Is my hair pretty fried from all the bleach? Absolutely. HOWEVER, Shaw... read more
Business response:
Dear Megan, I am so sorry that you are unhappy with your Full Foil on 12/4 at our Bellevue Salon location and I have asked the Bellevue GM to contact you to see how we can make this better. Sincerely, Colleen
I've been a client of Colleen here for the past three years and she does a magnificent job and would highly recommend her to anyone! She didn't have any availability last week so I booked with a different stylist (Allison) and she was very rough on me, the bleach was blotchy all around my hair, and didn't even bother to use a toner which if you've colored blonde before you definitely need it. I felt like I was an inconvenience to the stylist as was rushing through the appointment. I went back to Colleen for her to fix it and... read more
Business response:
Jasmine, Thank you for bringing this to our attention and we will follow up with the other Colorist and apologize for any inconvenience caused. We agree Colleen is magnificent!!
I have been going to Gene Juarez salons for years (over 10 years ago at the U Village location in Seattle!) and it holds a high level of service and standards. I recently had a bad experience with Cami, a jr stylist (avoid her if you can) since she wasn't friendly at all, not hygienic, and the dye didn't even take- so I left with my original hair color and nothing different... I was sad because I wanted nice hair for my upcoming vacation but was left with the same hair/grown out roots instead of a fresh color. I came back ... read more
Business response:
Dear Lisa, Thank you for your review! We appreciate the time you took to share the details of your visit and are so thrilled with the feedback. Watson is a great colorist and we're so glad you think so too. We would love to see you back for your next color! Sincerely, Lauren
Five star My friend had a fabulous time today They called back and took really good care of her!
Business response:
Joan, I am so sorry for the inconvenience , please call me at 425-748-1462 and I'm happy to assist. Sincerely, Colleen
Best massage I've had in a long time. Many thanks to Morgan for making me feel super relaxed and rejuvenated!
I returned to Gene Juarez recently after taking several years since my last treatment there. I saw Allison for balayage and Opal for a haircut and they were both amazing! Allison is wonderful, understood exactly what I was looking for and did an amazing job quickly. Opal is really talented and so personable, I enjoyed the time spent with her and got the best haircut I've had in a long time. I highly recommend both of them!
A regular haircut (nothing special) is $85 and with tip you'll spend $100. I had a gift card so I went, but would never pay for this. I got the same cut at a regular place for $20. I did get a shampoo (which I already did before going), and she said that is how they can justify the expensive price, with that "service". So they know they are pricey. I won't waste my money.
Business response:
Dear C.E. If you are ever unhappy with any service provided, we will do our best to redo the service and make sure you are satisfied and happy and hopefully want to return to Gene Juarez Salons for all future services.
Gene Juarez Salon & Spa - Bellevue has a 3.6 star rating with 726 reviews.
Gene Juarez Salon & Spa - Bellevue is closed now. It will open tomorrow at 9:00 a.m.