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Gene Juarez Salon & Spa - Bellevue
- Hair Salons
- Bellevue, WA
About this business
Location details
700 110th Avenue NE, Suite 290, Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
This is not same Gene Juarez. It is all about volume not about serving the client. They need to focus on the client first.
Business response:
Dear Byron, If you would like to share more details of your experience so that we can improve where we fell short, please contact me at 425-748-1462 or colleens@genejuarez.com Sincerely, Colleen
My designer, Aphrodite, is truly a Hair Genie! She is exceptional with her scissors. I'd follow her to the end of the earth. She always, always know exactly what I want and I always leave her chair feeling like a rock star, a sexy rock star! 5 stars is truly not high enough of a rating for Aphrodite. Come see her ladies, you will not be disappointed. Aphrodite will make you feel like a queen.... a sexy queen .
Business response:
Dear LoAnn, Thank you for leaving such an incredible review! Aphrodite is amazing and we are so glad you had a great experience with her. We look forward to seeing you again!
Jack of the Men's Salon has cut my hair twice now and I have been extremely satisfied with his work. He is so skilled I don't even have to give him instructions, he just knows what needs to be done with my particular hair. I highly recommend him. Jonathan Jones
Business response:
Dear Jonathan, Thank you for taking the time to give feedback. We are so glad you enjoy your experience at the Men's Salon and Jack leaves you feeling good about your hair. He is very skilled and we are happy to have him! We hope to see you again soon! Lauren
I could not be happier with my hair color from Stevie & hair cut from Dahlia at the Bellevue location.... after years of frustratingly trying to get more blonde, Stevie did it in ONE sitting! (And NO it was not an unhealthy way of doing it).... She understood what I wanted, and took the time to do it amazingly. I have now gone back 3 times to get a color touch up on my roots, and I can't complain. I have a LOT of hair, and it's very dark... and I'm always pleased with how it turns out. Same thing with Dahlia's hair cuts... I... read more
Business response:
Dear Samantha, Thank you for sharing your most recent experience at our Bravern location. We are so happy to hear about your visit with Stevie and Dahlia. Both are so skilled at what they do and we understand how amazing it is to find both a colorist and designer that just get your hair. We hope to continually provide you with a relaxing experience and have really enjoyed reading your review. We look forward to seeing you again! Sincerely, Lauren
Jill gives excellent haircuts! Highly recommend for thick hair. She pays attention to detail and is super thorough throughout the entire haircut apt. Thanks Jill!
Business response:
Dear Mika, Thank you for your review of our Bellevue salon! We are so happy you had such a great visit with Jill and are pleased with the outcome of your hair. We'd love to see you back again for your next cut! Thank you for taking the time to share your feedback. Sincerely, Lauren
This is a really good salon and I'm satisfied with my hair after a long time. The know what they are doing and they are not distracted by by Football (happened to me last time in a different salon and I ended up getting worst hair cut of my life). Glad I found this salon. It's a bit expensive but I guess it's better to spend money and look good... Also, the tipping system is different here, please ask how to trip at the front desk if you're new...
Business response:
Dear Rama, Thank you for your review! We appreciate your feedback and are so glad you left happy with your haircut. Thank you for giving us a try and we do hope to see you back again for your next cut. We try to make leaving gratuity as seamless as possible, but will definitely remind our front desk to communicate. Sincerely, Lauren
I've been seeing Eric for my color now for the last 6 months and he is amazing!! He makes sure my blonde is just the right tone and that the result is exactly what I was looking for!! He's really pleasant to talk with as well
Business response:
Dear Laura, Thank you for your feedback about your visits with Eric at our Bellevue salon! We are so thrilled to hear about your color services and overall experience. Eric is a fantastic colorist and we're glad you think so too. We do hope to see you back again and appreciate your review! Sincerely, Lauren
Adding more stars because I saw a human side from Colleen. She cared enough and responded! Brings back my faith in Gene Juarez. I just wanted them to care about my horrible experience, and they showed they did! Thank u!
Business response:
Dear Zermin, Again, I am so sorry that your artist was out ill and that we were unable to accommodate the color service you had scheduled. We have followed up with the Manager involved and I shared your complaint with the VP of Operations as well. We did provide a shampoo blow dry at 50% off and we offered a discount on a future color service and hope that you will come in and see us again. Sincerely, Colleen
Coco is the best. I don't know what he does... but my hair always looks amazing when I see him. It's weeks later and my hair still feels healthier and happier! I can't imagine going to another stylist!
Business response:
Dear Alyson, Thank you for your feedback about your visit with Coco at our Bellevue salon. We're so happy to learn about your experience and that you've had consistently great service with him. He's a fantastic designer and we're happy you think so too! Looking forward to seeing you back for another cut when you're ready :) Sincerely, Lauren
Frequently asked questions about Gene Juarez Salon & Spa - Bellevue
How is Gene Juarez Salon & Spa - Bellevue rated?
Gene Juarez Salon & Spa - Bellevue has a 3.6 star rating with 724 reviews.
When is Gene Juarez Salon & Spa - Bellevue open?
Gene Juarez Salon & Spa - Bellevue is closed now. It will open at 9:00 a.m.