This profile has been claimed by the business owner or representative.
About For over fifty years, Gene Juarez has shaped the careers of industry-leading professionals in the PNW We believe that modern luxury is personal. Our employees and our guests, alike, seek experiences that are tailored to their needs and priorities. That's why we are proud to offer extensive training, an array of high-end products, and the opportunity to pursue certifications and specialties for professional development. Whether you're with us for five years or fifty years, we would love to be part of your professional ... read more
700 110th Avenue NE, Suite 290, Bellevue, WA, 98004, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Kelli ; Kathleen; and Teresa plus the very pleasant front desk staff!!
This used to be a great salon, been using for probably over 10yrs. In the past year the service has really gone downhill. Like all companies, following the pandemic , grace needs to be given for staffing but this has become ridiculous. I am constantly having my appointments cancelled, often times the morning of, and if not cancelled it is “delayed”….this morning for example. Sadly the staff is incredibly unsympathetic to the impact this has on someone’s plans or day and they have a “whatever” attitude about it.
Once again the Bellevue location canceled on my wife for the 2nd time because they couldn’t perform the service I scheduled for her a week ago. Even canceled another appt because they confirmed the appt with me. I am done after 30 years with this company. They are a high priced crappy company that can’t keep the appointments they schedule. I am done! We are done! Go see a local hair salon companies like Gene Juarez don’t deliver on what they charge for. Support local as we will be doing from now on.
They call me to cancel my appointment and have no hair stylist to cover. Their services have gone downhill. The whole point of going there and paying that extra money is to be pampered. You don’t get pampered anymore. My hair stylist is amazing, but the company itself is not what it use to be. I don’t recommend this place when you can go elsewhere with better service.
If there was zero stars I would. Horrible customer service from the moment I walked in. I scheduled weeks out, took time off work and got a baby sitter. I checked in for a color service and was told they would be with me shortly. When the colorist came and got me from the lobby she was very rude. As soon we we got to her station she aggressively asked me what I wanted from her. I told her it’s been over 6 years since I had a color service and need to add some lighter tones to my dark brown hair. She then rudely tells me that... read more
Gene Juarez Salon & Spa - Bellevue has a 4 star rating with 516 reviews.
Gene Juarez Salon & Spa - Bellevue is open now. It will close at 6:00 p.m.