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Gene Juarez Salon & Spa - Bellevue

3.6

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Location details

700 110th Avenue NE, Suite 290, Bellevue, WA, 98004, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.6726 reviews
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Kate V.'s profile image
Kate V. 
rating
3 years ago

First time I got service there was for my big birthday party. I had hair and make up done. They are all very friendly, nice, professional, welcoming. I am just not sure I liked what I received. I kind of liked the hair, and I kind of liked the make up. It is hard too explain what I mean, but here is an example: With my make up- I loved what she did with my eyes, but I could not stand the lips. Overall- satisfied with their services and professionalism. I just need more detail next time. 

Ronald S.'s profile image
Ronald S. 
rating
3 years ago

My son and I went in for a facial for his birthday. We also got a eyebrow waxing. Not sure how many men use these services. I saw a few men but most were women. Vida gave me the facial and gave both my son and i an eyebrow waxing. Thomas had Kelly for the facial. It felt good to be pampered and get our face and skin much cleaner. 

Norm M.'s profile image
Norm M. 
rating
3 years ago

I just got my hair cut for the first time at Gene Juarez with Zoe, and I have to say I could not be more pleased. The atmosphere is very relaxing, Zoe was very attentive to my wants for my hair, and she did a great job. As a former stylist I can evaluate the experience on another level, and I am pleased to say I now have my new salon and stylist. Thank you Zoe for making my day!! 

julie p.'s profile image
julie p. 
rating
4 years ago

I've been coming to Gene Juarez for 25 years for haircuts and color. I've been seeing the same person for my color the entire time. She's become a great friend and is SO talented. It's great to just go sit in her chair and let her do what she thinks will look best on me. I was getting balayage and all over color on alternating appointments. She advised me that I only need balayage twice a year with my hair...saving me thousands of dollars. I do all over color every few months to cover my grey. TIP: Make your appointments a... read more

Arriana M.'s profile image
Arriana M. 
rating
4 years ago

Customer service contacted me. She was very personable, the type of interaction I have come to expect from Gene Juarez. The call center they are using may need training. Gene Juarez Appointment process is inconvenient. I had questions. One service was not in the online appointment option. The other service was new for me and needed a consultation, also not online. My call left me hanging 10 minutes until the time I had another appointment and had to hang up. The option for call back was not going to work. I did text tha... read more

Business response:

Dear Arriana, I apologize for the experience you describe. Please call me directly at 425-748-1462 and I will try to assist you or I will personally get you to the right department. Sincerely, Colleen 

Cynthia R.'s profile image
Cynthia R. 
rating
4 years ago

My hair colorist was Nazila and my stylist was Jett. I came in with limited knowledge of what kind of coloring I wanted, so I told Nazila I wanted a partial foil. After she looked at my hair and seeing a picture of what I thought I wanted, she suggested a full balayage. Since I learned she's worked there for 22+ years, I trusted her judgement and I was happy I did! The color is AH-MAZING! And I learned so much from her. I didn't realize coloring is so technical and I now have a new appreciation for what they do. Jett did my ... read more

Karissa W.'s profile image
Karissa W. 
rating
5 years ago

I had such a great experience here with Stevie getting new balayage highlights for the start of fall. Stevie was thoughtful, detailed, and meticulous and spent extra time with me perfecting the highlights on my thick hair. My hair turned out so much better than I expected! I'm in love with my subtle caramel highlights for Fall. Thanks so much, Stevie! 

Business response:

Dear Karissa, Thank you for taking the time to leave feedback on our Bellevue location. Your kind words about Stevie and our salon are much appreciated. We are lucky to have such a talented colorist on our team. We are happy you had a great experience with your stylist! We look forward to seeing you back again! 

Valentina P.'s profile image
Valentina P. 
rating
5 years ago

Came to get a custom massage here recently. It was ok. I've only had 2 professional massages so don't have much to compare it to. Dawn was my massage therapist. She did a superb job at making sure I'm relaxed and calm but I was expecting to not feel knots in my back anymore and it's been a day and they're back. I did say to keep the massage light so maybe that's why I feel like I still need another back massage this morning..?? And just FYI, they have a couple great sauna & shower rooms for before & after the massage. Everyo... read more

Sandra P.'s profile image
Sandra P. 
rating
5 years ago

This is an example of just getting the right stylist, and Dorian is fantastic! I have been going to this Bellevue salon for almost 2 years, and there have been good experiences and then 2 very mediocre ones, largely because my usual stylist had left. I was really disappointed in January and made it known. Not only did Gene Juarez seem genuinely concerned to find a solution, they found me another stylist: Dorian seems to be one of their longstanding stylists. He is an incredibly gifted technician, he also has a great demeanor... read more

Business response:

Dear Sandra, A sincere thank you for leaving feedback on our Bellevue salon! We are thrilled your recent experience went well and that we have made a lasting impression on you. Your kind words about Dorian is much appreciated and we are very lucky to have him on our team. We are glad that you have found a stylist who fits your personal style and that you received a great cut! Customer service is our first priority! Thank you for the review and we hope to see you back again! 

Frequently asked questions about Gene Juarez Salon & Spa - Bellevue

How is Gene Juarez Salon & Spa - Bellevue rated?

Gene Juarez Salon & Spa - Bellevue has a 3.6 star rating with 726 reviews. 

When is Gene Juarez Salon & Spa - Bellevue open?

Gene Juarez Salon & Spa - Bellevue is open now. It will close at 6:00 p.m.