Gene Juarez Salon & Spa - Redmond

Georgia F. 

on Yelp

9 years ago

I paid $75 for a 30 minute facial peel. Met with Aurora, she put the peel on and immediately took it off. Put a few more things on my face without explaining what any of them were, wiped it all off and told me I was done - 10 minutes tops!! When I asked her why it was so short, she laughed and said it was my lucky day! Terrible customer service at the desk. Not worth the money! Used to be a good place, now it is terrible. Go someplace else! 

Anna E. 

on Yelp

9 years ago

Went and got my eyebrows done. Took 40 minutes and she made my eyebrows look like blocks after I asked for more arch. Paid way too much for my eyebrows to look worse. 

Ariana M. 

on Yelp

9 years ago

It's hard for me to give this place a bad review.... I really had good expectations of this place by the front desk customer service and the price tag of what I paid I loved the front desk! I came in on the week of my bday and they were all friendly and helpful but unfortunately I did not like my hair color, that was done and after I washed out my curls, I realized that my haircut was a bit lopsided but that was the big issue. Right of the bat I told the hair colorist what I wanted and told me that it wouldn't happen. She... read more

Celine M. 

on Yelp

10 years ago

I suggest that everyone should get a pedicure somewhere else. They put your feet in water for 2 min, rub it a little, put nail polish on and then done..... This cost me $55. Worst pedicure ever 

Ann M. 

on Yelp

10 years ago

I've been a loyal customer at Gene Juarez for the better part of 30 years. I've always felt that they were extremely consistent in delivering a good product and a good service. Unfortunately, I had a couple of experiences at the Redmond Gene Juarez recently that made me think otherwise. I had made an appointment by phone for a haircut with Blake at the Redmond Salon for a Friday morning. I took the morning off from work to accommodate the appointment. I showed up a few minutes early, checked in and settled into the... read more

Vaishali J. 

on Yelp

10 years ago

Hhmmmmm..I've never given a low rating to anyone. It's the first time I was disappointed with any salon! I want to give one star but my stylist was a good person at heart (not so good at colouring hair) so I'm holding myself back. Good things first. I was really excited to be here for my full balayage copperish maroon kinda look on my naturally dark hair. The receptionist was warm and friendly and so was my stylist. They took care of my pre appointment chores promptly. My expectation: I discussed in depth about how I do no... read more

Leonard M. 

on Yelp

10 years ago

I'm writing this review from the perspective of an individual buying a service as a gift for a family member. If someone buys a service as a gift for a beloved person (e.g. spouse) then you don't want that person to be knowledgeable about the price and in no way to be told what the cost it was. Well, exactly that's what happened. The staff must be too stupid to handle their services as a gift. Also if you want that gift/present to be a surprise then you don't want that person to hear about this present until you decide... read more

Kristin J. 

on Yelp

10 years ago

I went in on Saturday for my first time because I received a gift certificate. The atmosphere was very inviting. They give you a robe and water or tea. My appointment was at 9:15 and I got taken back around 9:30. Kelly was my hair colorist and she was very nice. I sort of explained to her what I wanted and she didn't really ask questions (I've never had my hair professionally colored before). I told her I wanted purple in my hair and showed her some pictures. She put the color in my hair washed it out and sent me on my way t... read more

Molly I. 

on Yelp

10 years ago

I am STILL waiting for a manager to contact regarding my eyebrows I had "done" in May. I have very sparse eyebrows and was talked into having them dyed. Later that evening my face broke out in a rash. I went to my primary care physician and she said it was a reaction to the dye. I went to the salon, and asked to speak to a manager. No one was available, but my name and mumber were taken and STILL NO CALL! It has been 6 months - does anybody care? And yes, I did call a few weekes later, and received the same story - "a manage... read more