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Gene Juarez Salon & Spa - Southcenter

3.8

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Location details

17100 Southcenter Pkwy, Suite N150, Tukwila, WA, 98188, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
3.8714 reviews
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Gina S.'s profile image
Gina S. 
rating
6 years ago

I booked a last minute haircut with Whitney and she had did an amazing job! She was very nice and accommodating. I will for sure book again with her! Thank you Whitney!!! 

Business response:

Dear Gina, Thank you for sharing your feedback on our Southcenter Salon. We appreciate your kind words and are thrilled you had a great experience. Our team is lucky to have Whitney! Looking forward to seeing you again! 

Suzan V.'s profile image
Suzan V. 
rating
6 years ago

I read the ridiculous review of the all over color by Jeannette. I have been a client of jeannettes for a couple of years now and love her and her work. Anyone who knows her knows that review is nuts. She has got to be one of the sweetest, caring people I know. First of all she does an amazing job on my hair and I too have an all over color with treatment. That is exactly what I get every 4 weeks. Roots first and then ends so ends don't get too dark. She has never EVER done anything close to what that person said and ... read more

Business response:

Hi Susan, Thank you for sharing your review of your experiences with Jeannette. We appreciate your feedback regarding your visits with her and that you've been consistently happy with the outcome of your hair. Our clients are the heart of our business and I know our artists try their best to take care of each and every person that walks through our doors by providing high level service. Of course we always appreciate the courtesy you describe above as we would be expected to give out clients the same. We'd love to share your... read more

Teagan B.'s profile image
Teagan B. 
rating
6 years ago

i had my appointment at 5:15 and got there around 5:05, i waited in the lobby until 5:40 and finally went to the front desk to ask about when my appointment would start and within 5 minutes Elle apologized for the wait and took me back. she was very nice and recommended some good products to me. my hair turned out great despite seeing some negative reviews on here, i was very nervous but am extremely happy with the results. thank you! 

Business response:

Dear Teagan, Thank you for sharing your feedback with us regarding your appointment at our Southcenter location. We are thrilled to hear about your experience with Elle and that you left happy with your hair and recommended products. However, we are so sorry you were not taken back on time! We apologize for any inconvenience caused to your day and do hope to see you return. We'd love to see you back! Sincerely, Lauren 

Annmarie B.'s profile image
Annmarie B. 
rating
6 years ago

Thank you Nyk!! You took my very long hair and turned it into a very elegant Up due for the wedding last night. I will be back so see you to get a much needed cut and style. I appreciate the time you took with me to make it just right. 

Business response:

Dear Annmarie, Thank you for sharing your review of our Southcenter salon. We are so happy to hear about your visit with Nyx! She's such a talented designer and we're glad that she was able to create a beautiful style for your event. We hope you enjoyed the wedding! We look forward to seeing you back for that cut and style. Sincerely, Lauren 

Kimberly B.'s profile image
Kimberly B. 
rating
6 years ago

This was my first experience with Gene Juarez. And my first time dying my hair and i was excited and nervous at the same time. Susan mase me feel comfortable and made me feel i was in good hands. They gave me so much information on my hair and what products i should be using for my hair. Then i went over to Alexa and she cut my hair put products in and then thinned my hair out. They are great at what they do. I will be coming back. Thank you guys 

Business response:

Dear Kimberly, Thank you for sharing your first visit with us! We love to hear from our clients and are so happy to learn about your experience with Susan and Alexa- they are a fantastic duo. We appreciate your feedback and would love to see you again for your next cut and color. Sincerely, Lauren 

Cheyenne G.'s profile image
Cheyenne G. 
rating
6 years ago

I've seen a lot of people over the years and I've had some great experiences and also some not so great ones. However there's one experience that has surpassed expectation each time, & that's Faith! She collaborates a perfect balance between what you ask for and what she thinks will compliment your hair and face best. Every time I leave her chair my hair feels amazing!! So If you are looking for someone to cut your hair book with Faith! 

Business response:

Dear Cheyenne, Thank you for your review of our Southcenter salon! We're so happy to hear about your experiences with Faith and that you have been consistently satisfied with the outcome of your cuts. We really appreciate your feedback and would love to share this with her. We hope to see you back soon :) Sincerely, Lauren 

Amber M.'s profile image
Amber M. 
rating
6 years ago

Beautiful salon. Al the ladies are nice ! And Alexa I think her name is that cut my hair was super friendly and does great hair cuts ! 

Business response:

Dear Amber, Thank you for sharing your review of our Southcenter salon! We appreciate your kind words regarding the facility and your experience with your designer. We hope to see you back again for another 5-star visit! Sincerely, Lauren 

Ginelle P.'s profile image
Ginelle P. 
rating
6 years ago

I came back here after taking a break from Gene Juarez. I have long hair and decided to get my hair cut with Nyx, a designer at this location. I think she has natural talent in cutting hair that is flattering for each individual person. I felt that she really took her time with me, paid close attention to cutting and double-checked multiple times to make sure everything was even and blended. I would go back to get my hair cut by Nyx again. The only negative thing to say is I really feel that Gene Juarez has changed. Bef... read more

Business response:

Dear Ginelle, We are so happy to hear you gave us another try and enjoyed your haircut with Nyx! She's a great designer with fantastic attention to detail. We would love to see you back! However, we are sorry to hear your feedback regarding the customer service. Our clients are priority and giving exceptional customer service is our goal with each and every visit. We will certainly use this instance as a learning experience and try to improve in this area. Thank you again for your review, Ginelle! Sincerely, Lauren 

April M.'s profile image
April M. 
rating
6 years ago

Had the most amazing facial such a peaceful and relaxing place. I definitely will go again when I am in town! I appreciate the ambiance! I felt refreshed and my skin was glowing. I love the paraffin hands and their relax room. The check in did take a while and definitely can see it was understaffed but they were very apologetic and acknowledged it. 

Frequently asked questions about Gene Juarez Salon & Spa - Southcenter

How is Gene Juarez Salon & Spa - Southcenter rated?

Gene Juarez Salon & Spa - Southcenter has a 3.8 star rating with 714 reviews. 

When is Gene Juarez Salon & Spa - Southcenter open?

Gene Juarez Salon & Spa - Southcenter is closed now. It will open at 9:00 a.m.