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Gentle Dental Hayward

3.4

About this business

Location details

24239 Hesperian Boulevard, Hayward, CA, 94545, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4459 reviews
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Cassidy M.'s profile image
Cassidy M. 
rating
2 years ago

Susana was very prompt and helpful. I was struggling with insurance coverage and she made sure to do everything she could to get me in still and was able to help me with cost. im extremely grateful for her kindness and all her support in helping me care for my teeth. Thank you Gentle Dental and thank you so much Susana! 

Business response:

Hi Cassidy, we're happy you found our staff to be so supportive during your experience here at Gentle Dental Hayward 

Phan T.'s profile image
Phan T. 
rating
2 years ago

Dr.Watanabe is awesome! He is so nice and attentive. Nhi is super friendly and always gives me the best care. 

Business response:

Hi Phan, we are so pleased you enjoyed your visit to Gentle Dental Hayward! 

Erica T.'s profile image
Erica T. 
rating
2 years ago

The staff here are amazing! The care my daughter received was timely and I was very well informed about what was going to take place. They explained everything to us in advance and made her feel comfortable and confident about having her wisdom teeth extracted. I would highly recommend them. 

Business response:

Thank you for your kind words about our amazing staff and the timely care your daughter received, Erica. We're pleased to have provided clear explanations and a comfortable experience for her wisdom teeth extraction. Your high recommendation of Gentle Dental Hayward is valued. 

LoLo L.'s profile image
LoLo L. 
rating
2 years ago

Always professional and very courteous even though it's not my favorite place to be. They always provide me with everything I need and keep me informed. My review went to Gentle Dental Palo Alto when it was meant for Gentle Dental Hayward. 

Business response:

Dear LoLo, thank you for taking the time to post your kind words. At Gentle Dental Hayward, it means a lot to us to know you had a great experience, and we look forward to seeing you on your next visit. 

Kenji R.'s profile image
Kenji R. 
rating
2 years ago

Always a pleasant visit. We talk about bolani and other foods. ironically, I leave feeling hungry for another visit. 

Business response:

Hello Kenji, we're glad to hear you enjoy your visits. 

Julie A.'s profile image
Julie A. 
rating
3 years ago

I have been going to Gentle Dental for 25 years. The staff in the front are alway professional and welcoming.Dr Song has taken care of my teeth for at least 10years. She has created going to the dentist such a positive experience , professional and knows my teeth and the care given has kept me coming back I never miss appointments. I have known Laila the entire time I have gone to Gentle Dental. She is extremely professional and caring I never worry about getting anything done with the team. They provide a welcoming and ... read more

Business response:

Dear Julie, thank you for the delightful feedback. At Gentle Dental Hayward, we are glad the team has put you at ease and taken great care of you during your visit. Your review means a lot to us, and we look forward to seeing you on your next visit. 

Susan M.'s profile image
Susan M. 
rating
3 years ago

Dr. Song is great with both young and old. Leila is great with us as well. I really like how we are treated. Gentle Dental holds up to its name. 

Business response:

Hi Susan, we're happy you found our staff to be so supportive during your experience here at Gentle Dental Hayward. 

M B.'s profile image
M B. 
rating
3 years ago

Dr. Song and the whole staff are caring and thoughtful. They went above and beyond to make my visit comfortable. They took great care and pride to ensure I was well taken care during and after my visit as well. They are also flexible with scheduling and try to work around your availability. I highly recommend Gentle Dental Hayward especially Dr. Song and the Assistant Jo-Ann! 

Business response:

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Gentle Dental Hayward! 

Jaylen T.'s profile image
Jaylen T. 
rating
3 years ago

I would just love to give a special shoutout to the very supportive and helpful receptionist at this dentist office (specifically Dalia and Myra. They've never met me and I've never been a patient but they were nice enough to provide me with orthodontic rubber bands in my time of desperate need while providing excellent customer service. I think they should be given a promotion if offered and even a raise. Shoutout DALIA and MYRA 10/10 service. 

Business response:

Dear Jaylen, thank you for the delightful feedback. At Gentle Dental Hayward, we are glad the team has put you at ease and taken great care of you during your visit. Your review means a lot to us, and we look forward to seeing you on your next visit. 

Frequently asked questions about Gentle Dental Hayward

How is Gentle Dental Hayward rated?

Gentle Dental Hayward has a 3.4 star rating with 459 reviews. 

When is Gentle Dental Hayward open?

Gentle Dental Hayward is closed now. It will open tomorrow at 8:00 a.m.