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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.54,747 reviews
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Doug's profile image
Doug 
a month ago

Pete Roshell handled everything with a difficult factory Pete Roshell handled everything with a difficult factory defect on my new Ford. He did an awesome job and I would recommend not only the service department, but also purchasing a vehicle 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director 

racquet_sass8p's profile image
racquet_sass8p 
a month ago

I had a pleasant, hassle-free experience at Grapevine I had a pleasant, hassle-free experience at Grapevine Ford. While the process did not go as I had hoped, they were professional and friendly. I would buy from them again. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director 

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Koleta2000 
a month ago

This dealership has outstanding personnel and facilities. This dealership has outstanding personnel and facilities. Michael Massey was our salesman, and he was most professional, knowledgeable, and friendly. He went above and beyond to make sure we were comfortable, understood all options, and knew we could return with any questions at any time. 

Business response:

Thank you, it means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Customer Loyalty Director 

Dominique McGee's profile image
Dominique McGee 
2 months ago

My Sales person Mike Winters was very helpful and nice. My Sales person Mike Winters was very helpful and nice. He was very fast at getting me into my new Jeep 

Business response:

Thank you for the kind words, Dominique! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director 

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Kathy 
2 months ago

Everyone has been so helpful thank you for all you Everyone has been so helpful thank you for all you do Good luck in futire 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director 

Jcot0561's profile image
Jcot0561 
2 months ago

I had a GREAT experience at Grapevine Ford Lincoln and I I had a GREAT experience at Grapevine Ford Lincoln and I absolutely love my new Aviator! Nicholas and the sales team worked tirelessly until we got to a price I was comfortable with. The sale and signing was completed with ease. I 100% recommend buying your next car at Grapevine Ford Lincoln. 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director 

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Bryan 
2 months ago

Jodie is a great service advisor, and their mechanics are Jodie is a great service advisor, and their mechanics are definitely improving... they just take FOREVER! They held my vehicle a week before it was looked at. So...it generally takes weeks to get your vehicle back from here. When you make an appointment, it's not an appointment for them to look at your vehicle that day, it's just an appointment for them to hold your vehicle for days before they do anything with it... leaving you without a vehicle. That needs to change... read more

Business response:

Hi Bryan, it means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Venny Diaz, Service Manager 

Judith's profile image
Judith 
2 months ago

I had a GREAT experience at Grapevine Ford Lincoln and I I had a GREAT experience at Grapevine Ford Lincoln and I absolutely love my new Aviator! Nicholas and the sales team worked tirelessly until we got to a price I was comfortable with. The sale and signing was completed with ease. I 100% recommend buying your next car at Grapevine Ford Lincoln. 

Business response:

Thank you for the kind words, Judith! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director 

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chrisforr 
3 months ago

My experience today was all positive. My experience today was all positive. The Assistant Service Manager, Kaitlin, was professional and warm at the same time. My car went through the safety recall testing in a timely manner. Kudos to Grapevine Ford today. 

Business response:

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 4,747 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.