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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Professional service and good communication all around on Professional service and good communication all around on a recall appointment, plus performed a checkup.
Business response:
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
I took my vehicle in for a recall and routine I took my vehicle in for a recall and routine maintenance. They were performed. The service department could not have done any better.
Business response:
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Very good experience with Grapevine Ford/Lincoln service Very good experience with Grapevine Ford/Lincoln service dept on 3/22/25. Heath was kind, courteous, and knowledgeable, and from my description of problems, he knew exactly what the issue was. He was in constant contact with the mechanic and me, with diagnosis, cost for repairs and time frame for completion. Even had the car washed after. Will definitely use them for any future service needs.
Business response:
We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
I was in the market for a truck and been looking around I was in the market for a truck and been looking around for a particular interior color that I found out was not available, but Jarvis and Cameron were able To not only get the exterior color that I wanted, but we were able to make change the interior color to what I wanted. Great service and it didn’t take all day!! Thanks again Jarvis and Cameron
Business response:
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Efficient, timely and communicative. Efficient, timely and communicative. I knew what was going on every step of the way
Business response:
Glad we could help, Judy! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director
Loved that Sam sent us a little video to introduce Loved that Sam sent us a little video to introduce himself and the available cars. Sam did a great job
Business response:
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
Very friendly and professional car buying experience. Very friendly and professional car buying experience. First time buying online over 700 miles from my home. So far so good.
Business response:
We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Arrived at the dealership at designated time and was Arrived at the dealership at designated time and was promptly greeted. Heath, my service advisor, was courteous and professional. He wrote up the service order and requested a ride share for me and I was quickly on my way. The pickup (delivery of the vehicle) was just as smooth. I was very happy with my visit for service and would definitely recommend Grapevine Lincoln.
Business response:
Hi Kishieka, it means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Venny Diaz, Service Manager
Scott was absolutely wonderful, had everything ready, was Scott was absolutely wonderful, had everything ready, was knowledgeable about the car features, and made the 72 hour love/lease hassle free. The 3 stars come from the sales manager that negotiated the deal (I don’t remember his name). He was “not aware” of thousands of dollars in rebates on his own site, complete lowball of the trade in, and consistent pushing of the extended warranty (ford cares & LoJack). He snuck the extended warranty in on the first deal even afte... read more
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,275 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.