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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,777 reviews
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Guy's profile image
Guy 
6 months ago

The dealership has always done a great job for us. The dealership has always done a great job for us. The requested service is completed as promised. Our service advisor, Trevor, is so very helpful and keeps us informed as our service progresses. 

Business response:

I'm happy my team could help. Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Venny Diaz, Service Manager 

No's profile image
No 
7 months ago

Sales man did a great job . Sales man did a great job . Got us in out like I asked. I would recommend going there first. 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director 

Jack's profile image
Jack 
7 months ago

Just had my F-150 in at Grapevine Ford due to failure of Just had my F-150 in at Grapevine Ford due to failure of the LoJack system. Our service manager, Daniel, was a tremendous help in getting the problem sorted out and solved, to my complete satisfaction. Work was completed in a timely manner. 

Business response:

Thank you, Jack! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Venny Diaz, Service Manager 

David Bostick's profile image
David Bostick 
7 months ago

In and out in 42 minutes! In and out in 42 minutes!!! My 100K tune up is scheduled and all recalls will be completed! Pete Rochell was excellent as usual. 

Business response:

Thank you, David! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Venny Diaz, Service Manager 

Charlie Wenzlau's profile image
Charlie Wenzlau 
7 months ago

Service in and completed in a timely manner with winter Service in and completed in a timely manner with winter weather effecting the area. All service requested performed. Rideshare provided to and from dealership. Service Advisor kept in touch. 

Business response:

I'm happy to hear it, Charlie! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Venny Diaz, Service Manager 

Robert Kay's profile image
Robert Kay 
8 months ago

Jody was great and kept me informed on the progress and Jody was great and kept me informed on the progress and what had to be done 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director 

Sbrown's profile image
Sbrown 
8 months ago

Best experience we have ever had buying a vehicle! Best experience we have ever had buying a vehicle! Christopher Aylesworth was absolutely amazing helping us pick the perfect truck for our son. He took the time to explain all of our options and work with us to get the best vehicle. Our son serves in the military and Chris went above and beyond to put a bow on the truck and have it detailed to perfection so we could surprise our son picking it up at the dealership. We will definitely be back to work with Chris again! 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director 

Daniel's profile image
Daniel 
8 months ago

I've worked with Alfredo for years. I've worked with Alfredo for years. He's my primary advisor that always takes care of my trucks. Even when he's on PTO, he has a great support team to fill in to get me on my way. Drop off has never been easier, they just order an UBER/LYFT and drops me off several miles away at work with fast pick up in the afternoon so I never skip a beat. I pass about 3 ford dealerships to get my service done here. I live in Melissa but commute to Irving. I've bought two trucks here and serviced them bo... read more

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director 

Scott's profile image
Scott 
8 months ago

Great experience. Great experience. Jonathan had the truck ready when we got there. He worked hard to get us the trade we needed to get the deal done. 

Business response:

Thank you, Scott! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,777 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.