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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,777 reviews
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Ali's profile image
Ali 
4 months ago

Amazing staff and service. Amazing staff and service. Kept me updated the entire time. Very fast to resolve and gave me a loaner 

Business response:

I’m glad you had a great experience, Ali. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager 

Robert's profile image
Robert 
4 months ago

Great experience, Sang and Willie were cordial and Great experience, Sang and Willie were cordial and professional. My wife and myself would recommend finding them when looking to purchase a new vehicle. 

Business response:

Thank you so much for the review, Robert! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director 

Doug's profile image
Doug 
4 months ago

Pete Roshell handled everything with a difficult factory Pete Roshell handled everything with a difficult factory defect on my new Ford. He did an awesome job and I would recommend not only the service department, but also purchasing a vehicle 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director 

Dominique McGee's profile image
Dominique McGee 
5 months ago

My Sales person Mike Winters was very helpful and nice. My Sales person Mike Winters was very helpful and nice. He was very fast at getting me into my new Jeep 

Business response:

Thank you for the kind words, Dominique! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director 

Bryan's profile image
Bryan 
6 months ago

Jodie is a great service advisor, and their mechanics are Jodie is a great service advisor, and their mechanics are definitely improving... they just take FOREVER! They held my vehicle a week before it was looked at. So...it generally takes weeks to get your vehicle back from here. When you make an appointment, it's not an appointment for them to look at your vehicle that day, it's just an appointment for them to hold your vehicle for days before they do anything with it... leaving you without a vehicle. That needs to change... read more

Business response:

Hi Bryan, it means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Venny Diaz, Service Manager 

Judith's profile image
Judith 
6 months ago

I had a GREAT experience at Grapevine Ford Lincoln and I I had a GREAT experience at Grapevine Ford Lincoln and I absolutely love my new Aviator! Nicholas and the sales team worked tirelessly until we got to a price I was comfortable with. The sale and signing was completed with ease. I 100% recommend buying your next car at Grapevine Ford Lincoln. 

Business response:

Thank you for the kind words, Judith! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director 

Alnoor's profile image
Alnoor 
6 months ago

Nice people will recommend this dealership. Nice people will recommend this dealership.The sales associate was very helpful and understanding and cooperative 

Business response:

Thank you for the kind words. I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director 

Jose's profile image
Jose 
6 months ago

Had the edge ST”s wheel alignment done, it was ready in Had the edge ST”s wheel alignment done, it was ready in about 90 minutes. It was washed also 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Venny Diaz, Service Manager 

Pat Tinsley's profile image
Pat Tinsley 
6 months ago

They were ready for me at the appointed time. They were ready for me at the appointed time. Dylan offered me the opportunity for an oil change that was due, and I took advantage of that service also. My truck looked great when the ZakTex process was complete. 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Venny Diaz, Service Manager 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,777 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.