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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Casen found me exactly what I was looking for and more Casen found me exactly what I was looking for and more importantly he did everything he promised before I took possession of my new truck!
Business response:
Thank you, I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Customer Loyalty Director
Staff patient, knowledgeable and the best of what they Staff patient, knowledgeable and the best of what they do. The sales force are easy to work with with and helpful at instructing us on options and price.
Business response:
Thank you, Jim! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Customer Loyalty Director
i call to get my truck fix for a recall and the lady who i call to get my truck fix for a recall and the lady who attended me was exceptional
Business response:
Hi, it means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Venny Diaz, Service Manager
They took my vehicle on time and had it completed in less They took my vehicle on time and had it completed in less than a day. I was well pleased with service
Business response:
Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager
Good experience overall, David did a great job, as did Good experience overall, David did a great job, as did Willie in the F & I office. Would recommend David to anyone looking for a new car or truck, no high pressure. Willie is a true professional, no high pressure with him either.
Business response:
Thank you so much for the review, the Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Good job thank you. Good job thank you. Trevor in Service listened to my needs and took good care of me.
Business response:
Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager
Jackson helped me out a ton. Jackson helped me out a ton. He was super professional, was proactive in messaging me about my repairs, and quick to answer questions.
Business response:
Hi, it means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Venny Diaz, Service Manager
Michael the salesman was helpful and honest. Michael the salesman was helpful and honest. Be careful with the financing part. I signed a final walk out the door sales price with Michael. When I went to finalize paperwork,, it was marked up about $4700. More. Glad I caught it before I completed signing.
Business response:
Hi, thank you for the feedback, and I am very sorry you felt misled. Here at Grapevine Ford, we always want to do everything in our power to get our customers the best deal possible on their vehicle. We will be looking into your complaint further to address the issues you came across. We’d like to discuss your complaints and see if there’s anything we can do to address these concerns. Please reach out to our Customer Loyalty Director, at (817) 481-3531 or email at [email protected].
The sales department is very good especially the used car The sales department is very good especially the used car Debbie is great. The new car sales is not as good to deal with. Service Department needs a lot of help. I have not been happy with the service I have received from them.
Business response:
Thank you so much for the review! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 4,747 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.