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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,597 reviews
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Benny McLain's profile image
Benny McLain 
10 months ago

Service advisor Jackson Harper did an amazing job. Service advisor Jackson Harper did an amazing job. Knowledgeable, professional and got my vehicle fixed quickly. 

Business response:

I'm happy my team could help, Benny! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Venny Diaz, Service Manager 

William Hale's profile image
William Hale 
10 months ago

Everything from beginning to end was respectful, Everything from beginning to end was respectful, professional, and courteous!!! They even contacted us because we forgot our garage door opener and mailed it back! 

Business response:

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating! 

Devin Davis's profile image
Devin Davis 
11 months ago

Great deals, friendly staff, great customer service, very Great deals, friendly staff, great customer service, very professional, would definitely buy from here again 

Business response:

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

ModernCowboy's profile image
ModernCowboy 
11 months ago

Grapevine Ford for now is truly #1 in servicing your Grapevine Ford for now is truly #1 in servicing your vehicle. It is rhe only dealership in the whole DFW area that has gotten me in and out in 1 hour for oil change!!! I cant believe it. Including a car wash and the tire rotation. I live in Dallas, so drive that extra mile paid off. Hope it was not coincidence and their manager is really s logistics wizard. Keep it up!!!!! Shout out to Anthony service man. 

Business response:

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. 

MLH's profile image
MLH 
11 months ago

Matthew Hoopes salesman along with service department Matthew Hoopes salesman along with service department always go above and beyond. Can't say enough! 

Business response:

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating! 

Michael's profile image
Michael 
11 months ago

Excellent experience. Excellent experience. Routine maintenance performed in timely fashion. Service Advisor Brendon had vehicle ready as promised. Consistently reliable. 

Business response:

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. 

Claire Jang's profile image
Claire Jang 
11 months ago

We chose Grapevine Ford over other Ford dealerships in We chose Grapevine Ford over other Ford dealerships in North Texas because it was the only place where someone actually approached us when we walked in. From the beginning, the staff created a welcoming and pressure-free environment. When the manager came over to discuss numbers, he was calm, respectful, and easy to talk to — we genuinely appreciated that vibe. At another dealership, we felt pushed into making a rushed decision, like we couldn’t afford to buy a car unles... read more

Business response:

Thank you for sharing your experience, Claire. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director 

Ranferis's profile image
Ranferis 
a year ago

Great experience great communication excellent service, Great experience great communication excellent service, highly recommend grapevine ford for you car troubles check them out, 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Hannah's profile image
Hannah 
a year ago

We had a great experience at Grapevine Ford! We had a great experience at Grapevine Ford! Michael made the process very smooth, with no surprises. We were impressed with their transparency- that you do not get at most dealerships. Very pleased and would highly recommend! 

Business response:

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,597 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.