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Green Choice Energy

2.8

About this business

Location details

14 Wall Street, 2nd Floor, Huntington, NY, 11743, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
2.8188 reviews
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Scott C's profile image
Scott C 
4 years ago

STAY AWAY !!! Total scam the guy comes to the door and is very aggressive trying to get our supplier I'd number. He makes several attempts and claims he's from our supplier I don't buy it. He claims he needs to do all the neighbors today so if I could please just give him the number. I tell him if he has to do the neighbors then I have time to call and check up on it and if it's legit I'll gladly give him the number. He leaves reluctantly. I call the supplier and they immediately report him on their end and inform me to call... read more

Business response:

Hello *****, thank you for bringing this to our attention. We are sorry for any inconvenience this has caused. We expect our third-party marketing vendors to always follow our strict policies. With your cooperation we will look further into the issue. Please send your contact information to ******************************* and a customer care specialist will be in touch with you shortly. 

Angelique A's profile image
Angelique A 
4 years ago

They came to my door saying theyre here to make sure Ill be refunded from Peco because I was over charge and he wants to make sure Peco credit my account along with my pgw my guy was telling me he was trying to switch my Peco account and he assured me that wasnt the case so Im saying it here I didnt switch from Peco or pgw and do not wish to switch to any of my accounts with you guys for any reason The Representative is showing up a People door giving out false information and switching our accounts over to your guys and I d... read more

Business response:

Hello ********** thank you for reaching out to us with your concerns. We take this very seriously and will investigate this further. Our team has dropped your enrollment, the cancellation confirmation number is ********. If you have any questions, please feel free to email ******************************** 

Robyn P's profile image
Robyn P 
4 years ago

I was visited by a gentleman and two ladies on July 11, 2022 at my apartment building in the evening. He indicated that Green Choice Energy worked with *****, and they sent him because the supplier charge on my **** was for an out of state supplier and I HAD to choose a local supplier. He asked to see my ***** **** to show the delivery and supplier charges as well as the area on the **** where it indicated I had to change my supplier (untrue after further review). Then when I ask if the leasing office in my apartment complex... read more

Business response:

Hello *****, thank you for reaching out to us with your concerns. We have failed your enrollment this morning. If you have any further questions or concerns, please feel free to email ******************************** 

Leon V's profile image
Leon V 
4 years ago

Green Choice Energy came to the door claiming they were part of ***, I signed with them just to find out they had lied. Called ***, they claimed I could opt out, I agreed to opt out. 2 months later I get a **** with Green Choice Energy added to my ***. I don't know who I am more ticked about. Green Choice Energy for being fraudulent or *** for backing them up. 

Business response:

Hello ****, thank you very much for expressing your concern. We are going to investigate this further and take the necessary steps. Unfortunately, when you reached out to ***, they did not rescind the enrollment. They also did not notify us. When you called us on 6/30, your account was canceled that day. We sent all the necessary information over to *** to close the account. *** has scheduled your account to return to them on 8/22/22. If youd like to discuss this further, please let us know at *******************************... read more

Candace M's profile image
Candace M 
4 years ago

After years of routinely turning away sales representatives from my door, I signed up to receive electricity from Green Choice on June 15. I immediately regretted it and emailed to rescind my contract that very night. The contract gives a three day window to rescind either by email or by phone. I have yet to receive a response. The rep who came to my house told me several times that I had 3 days to rescind and that I could cancel anytime. If my efforts to terminate continue to fail I will contact my city councilman and *****... read more

Business response:

Hello *******, thank you for your feedback. We take this very seriously and want to address your concerns. We have canceled your enrollment on June 17. If you have any further questions or concerns, please send your contact information to ******************************* or call ************. Thank you. 

Carly C's profile image
Carly C 
4 years ago

THIS IS A SCAM! As the account holder I did not authorize this change, and yet it was allowed. How is that possible! They come to your door and pose as your electric company and say they will help you save money. FALSE! Total scam. 

Business response:

Hello ****** thank you for your feedback. **************** is our #1 priority at **********************, and we would like to address your concerns. Please send your telephone number and address to ******************************* so we can work to resolve this issue. 

Nancy G's profile image
Nancy G 
4 years ago

You send out door to door salesmen: The story I was told was that my electric **** is increasing 40%. I told him I was with an energy company to supply wind, solar. He said he would give me a lower price of KW hour than I pay right now, and gave me a low figure so I said sure, told me I could cancel anytime. Well they were in a mobile home park here and had to permission to do this. Neighbors called the police. Everyone upset. I did not think it was a scam...but I see here they have a terrible review and bet I am getting a h... read more

Business response:

Hello *****, thank you for providing your feedback. We are sorry for any inconvenience this may have caused you. We take these matters very seriously and will fully investigate this and take the necessary actions. If youd like to discuss this further, wed be happy to have a conversation with you. Please reach out to ******************************* if you have any additional information to share with us. Thank you. 

Tasha S's profile image
Tasha S 
4 years ago

Wish I could give 0. I signed up years ago. When I somehow switched back to my regular electric supplier, they called to renew. I fell for it. They called during my work hours and literally won't leave you alone (unless you need them to answer you--then they are unreachable). But with their sales people, awful timing, awful ambushes at grocery stores, and "savings" you have no time to verify in that moment, it's easy to get sucked into it. They are charging almost 100% more for supply than my region's electric supplier. I ha... read more

Business response:

Hello *****, thank you for reaching out to us with your concerns. Customer satisfaction is extremely important to us and we want to address your concern. Please send your telephone number and account number to ******************************* so a customer care specialist can get in touch with you. 

Mary I's profile image
Mary I 
4 years ago

A very nice woman came to my door wearing the Green choice energy vest. She told me she was here in response to complaints by people in my area that they were being over charged and she asked me to see my electric and gas bills right there at the door. I explained that I was ill and could not do that right then. I asked her if there was a way to do it later and she said it would be mentioned at the bottom of the bills. I felt it was a scam as soon as sje asked to see my bills. I am a senior so I do not respond to anyone who ... read more

Business response:

Thank you for sharing your experience with us, customer feedback only makes us better. We hold our third-party marketing vendors to a high standard and appreciate you addressing your concerns. Please send your name, address, and telephone number to ******************************* so we can add you to our Do Not Call and Do Not Knock files, so that you are not inconvenienced any further. 

Frequently asked questions about Green Choice Energy

How is Green Choice Energy rated?

Green Choice Energy has a 2.8 star rating with 188 reviews. 

When is Green Choice Energy open?

Green Choice Energy is closed now. It will open tomorrow at 8:00 a.m.