This profile has been claimed by the business owner or representative.
Green Choice Energy
- Electricity Suppliers
- Huntington, NY
About this business
Location details
14 Wall Street, 2nd Floor, Huntington, NY, 11743, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
After years of routinely turning away sales representatives from my door, I signed up to receive electricity from Green Choice on June 15. I immediately regretted it and emailed to rescind my contract that very night. The contract gives a three day window to rescind either by email or by phone. I have yet to receive a response. The rep who came to my house told me several times that I had 3 days to rescind and that I could cancel anytime. If my efforts to terminate continue to fail I will contact my city councilman and *****... read more
Business response:
Hello *******, thank you for your feedback. We take this very seriously and want to address your concerns. We have canceled your enrollment on June 17. If you have any further questions or concerns, please send your contact information to ******************************* or call ************. Thank you.
THIS IS A SCAM! As the account holder I did not authorize this change, and yet it was allowed. How is that possible! They come to your door and pose as your electric company and say they will help you save money. FALSE! Total scam.
Business response:
Hello ****** thank you for your feedback. **************** is our #1 priority at **********************, and we would like to address your concerns. Please send your telephone number and address to ******************************* so we can work to resolve this issue.
You send out door to door salesmen: The story I was told was that my electric **** is increasing 40%. I told him I was with an energy company to supply wind, solar. He said he would give me a lower price of KW hour than I pay right now, and gave me a low figure so I said sure, told me I could cancel anytime. Well they were in a mobile home park here and had to permission to do this. Neighbors called the police. Everyone upset. I did not think it was a scam...but I see here they have a terrible review and bet I am getting a h... read more
Business response:
Hello *****, thank you for providing your feedback. We are sorry for any inconvenience this may have caused you. We take these matters very seriously and will fully investigate this and take the necessary actions. If youd like to discuss this further, wed be happy to have a conversation with you. Please reach out to ******************************* if you have any additional information to share with us. Thank you.
Wish I could give 0. I signed up years ago. When I somehow switched back to my regular electric supplier, they called to renew. I fell for it. They called during my work hours and literally won't leave you alone (unless you need them to answer you--then they are unreachable). But with their sales people, awful timing, awful ambushes at grocery stores, and "savings" you have no time to verify in that moment, it's easy to get sucked into it. They are charging almost 100% more for supply than my region's electric supplier. I ha... read more
Business response:
Hello *****, thank you for reaching out to us with your concerns. Customer satisfaction is extremely important to us and we want to address your concern. Please send your telephone number and account number to ******************************* so a customer care specialist can get in touch with you.
A very nice woman came to my door wearing the Green choice energy vest. She told me she was here in response to complaints by people in my area that they were being over charged and she asked me to see my electric and gas bills right there at the door. I explained that I was ill and could not do that right then. I asked her if there was a way to do it later and she said it would be mentioned at the bottom of the bills. I felt it was a scam as soon as sje asked to see my bills. I am a senior so I do not respond to anyone who ... read more
Business response:
Thank you for sharing your experience with us, customer feedback only makes us better. We hold our third-party marketing vendors to a high standard and appreciate you addressing your concerns. Please send your name, address, and telephone number to ******************************* so we can add you to our Do Not Call and Do Not Knock files, so that you are not inconvenienced any further.
A young man came to my apt. saying my gas **** was incorrect and I was owed money on my ****. And my account would be credited. This was a lie afterwards I called and canceled this contract they were very misleading and lied to me about what they were out for. Don't trust this company it is a scam.
Business response:
Hello *****,Thank you for bringing this to our attention. We expect our third-party marketing vendors to always follow our strict policies. With your cooperation we will look further into the issue. Please email us at ******************************* with your telephone number and account number and a member of our team will be in touch.
Twice this company sent 2 different young men to my mother's home to try and convince her to sign up. Both times she was scammed. Once with a $50 **** gift card and this last time (which was recent) the young man came into my mother's house and used his phone to take a screenshot of a gas and electric **** that belonged to the landlord of the place she lived in (the gas **** got sent to her home by accident.) Later on when she got her gas and electric **** from BG&E, she saw she was enrolled with "RPA Energy" without her per... read more
Twice this company sent 2 different young men to my mother's home to try and convince her to sign up. Both times she was scammed. Once with a $50 **** gift card and this last time (which was recent) the young man came into my mother's house and used his phone to take a screenshot of a gas and electric **** that belonged to the landlord of the place she lived in (the gas **** got sent to her home by accident.) Later on when she got her gas and electric **** from BG&E, she saw she was enrolled with "RPA Energy" without her per... read more
Business response:
Dear ******,Thank you for bringing this to our attention. We take your concerns very seriously and apologize for your troubles. We are going to investigate this further and take the necessary actions to prevent this from happening again. If you can email us directly at ******************************* we would like to communicate with you in a private message. Please provide your telephone number and address as well as your mothers telephone number and address, so we can ensure both of you are no longer contacted by us.We loo... read more
Some guy with a Green Choice Energy badge showed up at my apartment claiming that he needed to see an old energy **** and that he was with a company that was trying to make sure that I received money back that was due to me on my ****. He then asked for my phone number and information to make sure that I got the money back. He then told me to get my phone, since I would be receiving a text. When I opened the text, he took the phone out of my hand and opened the link that was sent to me, then had me sign something. At the tim... read more
Business response:
Dear Ms. **** - Thank you for providing feedback on your experience. We hold our third party marketers to a high standard, and customer experience is very important to us. What you described does not meet our training or code of conduct requirements. We will be investigating the matter further. Your account will not be enrolled with Green Choice Energy. Thank you, Green Choice Energy
Frequently asked questions about Green Choice Energy
How is Green Choice Energy rated?
Green Choice Energy has a 2.7 star rating with 171 reviews.
When is Green Choice Energy open?
Green Choice Energy is closed now. It will open at 8:00 a.m.