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14 Wall Street, 2nd Floor, Huntington, NY, 11743, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I called with a bill concern and customer service said someone would call me back. I was surprised because a manager called me back right away and resolved my issue. Unfortunately that is rare nowadays. No body calls you back. I didn't write down their names but the male customer service *** and female manager would called me were very helpful.
I had a question on my bill and the manger took the time to do a conference call with my utility company to help me. The customer service *** and manager were thorough and patient. I'm grateful for the help.
My experience with *************** was nice. It started off ***** because I was extremely frustrated as I was once again explaining that I have already been speaking to people about the issue I had was reinsured that the problem was taken care of which turned out it wasn't. When I spoke to *************** and was explaining to him the same scenario, he took his time and went out his way to look for evidence and stayed in contact with me with every finding he found. Usually people do not that they just repeat themselves and t... read more
I like that that Green Choice Energy provides 100% renewable energy, and they plant a tree on my behalf. Thier sales agent was polite and knowledgeable.
Business response:
Hello ****,Thank you so much for the kind words! Your feedback helps us better serve our customers. We're happy to have planted a tree in your honor and appreciate you sharing your positive experience with us.
This is a great company they I formed me so much about the utility and how I can save money , Ive paid bills for years and never knew I can choose where my utility gets the gas
They sent a *** to my house today and was not home. The *** lied and said he was updating information. After he got my **** info I get a link to sign up and confirm to sign contract. Unprofessional and let alone speaking to a 14 year old and not an adult is nuts.
Business response:
Thank you for your feedback. A manager contacted you yesterday to discuss this matter but was unable to reach you. We will try again later this afternoon.
THESE GUYS ARE SCAMMING EVERYONE. THEY CAME TO MY HOUSE AND SAID THEY WERE FROM SEMCO AND THAT THEY WERE GOING TO LOWER MY BILL...THEY TRIPPLED IT. DO NOT GO WITH THEM
This company is a huge scam ! They came knocking on my apartment door making it seem as if they are partnered with consumers energy and help with lowering my bill * The door knockers are very much inconsiderate and will not take no for an answer * Demanding you for your time BEGGINGGGG saying it only takes seconds * In the middle of this interaction I was extremely busy and had so much going on thats why I told them to leave but they like when you are completely distracted so they can sign you up to get scammed !!!! My bills... read more
DO NOT PROVIDE YOUR BILL, CUSTOMER NUMBER OR SIGNATURE. SHOW THEM THE DOOR.***************************, Agent ****** came to my door claiming he was with PSE&G doing maintenance work "on my therms", that they were already done and he just needed me to log in to my online portal and sign off on it.Only when I asked to see his badge did I realize he was lying and not from PSE&G. Only then did I realize he was in reality trying to sell something to me.Sleazy if not illegal sales tactics.
Green Choice Energy has a 2.9 star rating with 196 reviews.
Green Choice Energy is closed now. It will open tomorrow at 8:00 a.m.