Green Choice Energy

2.9

Electricity Suppliers
Huntington, NY

About this business

Home Services Electricity Suppliers

Location details

14 Wall Street, 2nd Floor, Huntington, NY, 11743, United States

Get directions

Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	10:00 a.m. to 4:00 p.m.
Sun	Closed

2.9196 reviews

Select a rating

Mary I

4 years ago

A very nice woman came to my door wearing the Green choice energy vest. She told me she was here in response to complaints by people in my area that they were being over charged and she asked me to see my electric and gas bills right there at the door. I explained that I was ill and could not do that right then. I asked her if there was a way to do it later and she said it would be mentioned at the bottom of the bills. I felt it was a scam as soon as sje asked to see my bills. I am a senior so I do not respond to anyone who ... read more

Business response:

Thank you for sharing your experience with us, customer feedback only makes us better. We hold our third-party marketing vendors to a high standard and appreciate you addressing your concerns. Please send your name, address, and telephone number to ******************************* so we can add you to our Do Not Call and Do Not Knock files, so that you are not inconvenienced any further.

Karla D

4 years ago

A young man came to my apt. saying my gas **** was incorrect and I was owed money on my ****. And my account would be credited. This was a lie afterwards I called and canceled this contract they were very misleading and lied to me about what they were out for. Don't trust this company it is a scam.

Business response:

Hello *****,Thank you for bringing this to our attention. We expect our third-party marketing vendors to always follow our strict policies. With your cooperation we will look further into the issue. Please email us at ******************************* with your telephone number and account number and a member of our team will be in touch.

Vivian J

4 years ago

Twice this company sent 2 different young men to my mother's home to try and convince her to sign up. Both times she was scammed. Once with a $50 **** gift card and this last time (which was recent) the young man came into my mother's house and used his phone to take a screenshot of a gas and electric **** that belonged to the landlord of the place she lived in (the gas **** got sent to her home by accident.) Later on when she got her gas and electric **** from BG&E, she saw she was enrolled with "RPA Energy" without her per... read more

V. J.

4 years ago

Business response:

Dear ******,Thank you for bringing this to our attention. We take your concerns very seriously and apologize for your troubles. We are going to investigate this further and take the necessary actions to prevent this from happening again. If you can email us directly at ******************************* we would like to communicate with you in a private message. Please provide your telephone number and address as well as your mothers telephone number and address, so we can ensure both of you are no longer contacted by us.We loo... read more

Mary C

4 years ago

Some guy with a Green Choice Energy badge showed up at my apartment claiming that he needed to see an old energy **** and that he was with a company that was trying to make sure that I received money back that was due to me on my ****. He then asked for my phone number and information to make sure that I got the money back. He then told me to get my phone, since I would be receiving a text. When I opened the text, he took the phone out of my hand and opened the link that was sent to me, then had me sign something. At the tim... read more

Business response:

Dear Ms. **** - Thank you for providing feedback on your experience. We hold our third party marketers to a high standard, and customer experience is very important to us. What you described does not meet our training or code of conduct requirements. We will be investigating the matter further. Your account will not be enrolled with Green Choice Energy. Thank you, Green Choice Energy

Thomson C

4 years ago

A man came into my controlled access apartment and stated he was a utility supplier. The man stated that there was an issue with my current gas statement and the company that he acted as he worked for was attempting to get it corrected. He stated that I was being charged Gas Cost Recovery item and they are working to get it removed. I unknowingly signed to a different company called Green Choice Energy. Once I received a confirmation of the switch I immediately googled the company and found out about their unethical ways of ... read more

Business response:

Thanks for bringing this to our attention. We expect our third-party marketing vendors to always follow our strict policies. With your cooperation we will look further into the issue. Please look out for an email from a manager who will be in touch to gather more details about your experience.

Brennan V

4 years ago

A man came into my controlled access apartment and stated he was with my natural gas company. The man stated that there was an issue with my current gas statement and ********* ****** (the company that he acted as he worked for) was attempting to get it corrected. He stated that I was being charged a variable rate and they are working to get it switched back to a fixed rate. I unknowingly signed to a different company called Green Choice Energy. Once I received a confirmation of the switch I immediately googled the company a... read more

Business response:

Thanks for bringing this to our attention. We expect our third-party marketing vendors to always follow our strict policies. In order to enroll you would have had to sign a contract that states we are not affiliated with the utility. The contract is emailed or sent via SMS text depending on your preference. Once you sign, you would have to complete a third party verification with an impartial entity stating you met with a Green Choice Energy representative, and completed a digital form. The sales agents representing Green Ch... read more

Barbara L

4 years ago

I am a senior citizen with no invome, I was told by this company they specialize in ****** with the cost of supplier of electricity, however I am being charged double the amount $204.77 just from their company. I am experiencing bad financial hardship and dont know what to do.

Business response:

Thank you for your feedback. We are so sorry that you're dealing with a hardship right now. Demand, and rates have increased across the nation and we are all experiencing an increase in our utility bills. Green Choice Energy wants to help. A Customer Experience Manager will be reaching out to see if we can assist. Thank you for the opportunity to resolve this matter.

Steven P

4 years ago

Came to my door saying he was from the gas company and I was over charged on last month's **** and said I would be offered a refund on the overcharge so I E-signed on his phone with a copy of my gas ****, and I would be getting a live call in 30 seconds to confirm when the call came in they just said they were Green Choice Energy and I said the man standing here said he was from consumers energy and told her i will comply to any agreement till I look into it further!!!!

Business response:

Thanks for bringing this to our attention. We expect our third-party marketing vendors to always follow our strict policies. With your cooperation we will look further into the issue. Please send us a private message with your name and phone number and a customer care specialist will be in touch. You can also reach us at **************.