This profile has been claimed by the business owner or representative.
Greenwood Court Care Home
- Assisted Living Facilities
- Chelmsford
About this business
Location details
Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom
Get directions
My Mum moved into Baycroft in March 2021. From the very first day she was shown love and care and everything that she needed was there for her. Every time I see her she tells me how lucky she is and what wonderful care she receives. She feels completely safe in this warm and friendly environment. The staff all give their time to the residents, stopping for a chat or helping them if they need it. As a daughter, I can know that she is well cared for in beautiful surroundings and this gives me peace of mind. There is always som... read more
Business response:
Thank you for taking the time in completing one of our review cards, we really do appreciate your comments and they will be passed down to all members of the staff Thank you
My mum has been a resident for just over two years. She is 94 years young and has flourished since her arrival. The restrictions during these strange Covid times have been difficult for us all. However, I do feel the staff generally have been as supportive as possible. Any concerns arising have been dealt with in a timely and sensitive manner. My mum attends all the activities made available to her. I appreciate the events timetable and newsletter, which allows me to remind and chat to Mum about them. I look forward to the i... read more
Business response:
Thank you for completing one of our reviews; we really appreciate you taking the time. I will ensure your comments are cascaded down to all of the staff. Thank you once again.
This is a wonderful home. All staff from the receptionist to the care manager and assistants are polite and friendly and my Mum is receiving an excellent standard of care. When she moved to the home for nursing care one month ago she was weak and withdrawn and she is now embracing everything the home has to offer including the wonderful meals. She does activities every day and has the opportunity to have her hair done regularly which she loves. Nothing is too much trouble for the staff and I wouldn’t hesitate in recommending... read more
Business response:
Thank you so much for taking the time in completing a review for us, it is very much appreciated and welcome your comments, Thank you
If you want a home from home, come to us! This is a home!
Business response:
Thank you for taking the time to complete one of our review cards. We really appreciate your comments. Thank you.
My father joined Baycroft after being very ill and enduring a traumatic hospital stay with us unable to visit due to Covid. As a family, we decided that having lived independently beforehand that he was in need of more support with his day-to-day living. He was very weak when he joined Baycroft but the care and attention he has received whilst there by the caring staff who never fail to inform us promptly of any changes to his health, he is now enjoying taking part in activities daily and always has a story to tell when we r... read more
Business response:
Thank you so much for completing one of our review cards, we really appreciate your comments and I will ensure this is cascaded down to all of the staff. We will endeavour to give your father the best quality care here at Baycroft. Thank you once again.
Baycroft Great Baddow team made moving Mum and Dad into the home very easy despite the Covid-19 lockdown. The care and attention that they both have received from all members of staff from senior management, to the care team and to the admin team have been excellent. They are both settling in really well and have made new friends, are enjoying the residents' activities that have now restarted and especially love the food and the chance to talk to the chef about what they like to eat. Mum even said that she felt young again g... read more
Business response:
Many thanks for taking the time in completing our review card online, we really do appreciate it. I will ensure all staff are aware of your kind comments, this really does go a long way. Most importantly we will ensure to deliver the best care to both your mum and dad. Thank you again.
Even after only a short time, Mum has settled in well and feels secure that the staff know how to look after her special nursing needs. Baycroft has exceeded my expectations in the way all members of staff have dealt with the family from the initial enquiry to ongoing calls as Mum settles in. I feel able to contact the care home with any queries and they are promptly and politely dealt with. This has helped in what has been a difficult and stressful time for Mum and her family.
Business response:
Thank you so much for completing one of our review cards, we really do appreciate your comments and I will cascade this down to the staff. Thank you once again
They made moving my father into a care home during Covid as stress-free as it could be. Communication with the home has been fantastic. Every member of staff that I have so far seen have gone out of their way to help me and my father in any way possible. Even though it’s early days (Dad has only moved in this week after losing his wife in February). It was so lovely to hear him saying that he was very happy with the room and the food was brilliant.
Business response:
Thank you for taking the time in completing one of our review cards, it really does mean a lot to us. We will endeavour to maintain a high standard of quality care for your father. Thank you.
The care and attention that Mum has received whilst being in Baycroft have been excellent. All the staff and personnel across the whole spectrum of jobs within the home are so hardworking and dedicated. This is especially appreciated as the past 6-months have been so incredibly challenging. Mum says she feels comfortable, safe and secure, which is great.
Business response:
Thank you in completing one of our review cards. It certainly has been a difficult time for us all, but I'm so pleased your mum feels safe and comfortable. Our residents are our priority in keeping them looked after at all times. I will cascade your comments to all of the staff - thank you.
Frequently asked questions about Greenwood Court Care Home
How is Greenwood Court Care Home rated?
Greenwood Court Care Home has a 4.7 star rating with 197 reviews.
When is Greenwood Court Care Home open?
Greenwood Court Care Home is open now. It is open 24/7.