Greenwood Court Care Home

4.7

Assisted Living Facilities
Chelmsford

About this business

Wellness Assisted Living Facilities

Location details

Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom

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4.7204 reviews

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Chris C

4 years ago

My mother-in-law, who celebrated her 99th birthday in February, moved into Baycroft in Great Baddow in November 2021. We live 125 miles away and the difficulties caused by the Covid-19 pandemic, together with our own health issues, made it impossible for us to travel to arrange this move. However, with the help of amazing neighbours and staff, the admission process was handled in an extremely professional and timely manner. I speak to my mother-in-law on the telephone on a daily basis and it is clear that she has settled in ... read more

Business response:

Thank you so much for completing one of our review cards, we really appreciate your time in doing this. I will ensure all the staff are aware of your comments. We will endeavour to give the best quality of care to your mother-in-law. Thank you once again.

G M

4 years ago

Very good overall standards of care, very comfortable home, welcoming staff.

Business response:

Many thanks in completing one of our review cards, it means a lot to the staff at Baycroft. Thank you.

Sheila S

4 years ago

Always find the staff very friendly, and helpful.

Business response:

We really do appreciate you filling out a review card for us, it means a lot to all of the staff. I will ensure this is cascaded to all staff. Thank you.

Gerald S

4 years ago

Always find the staff very friendly and helpful.

Business response:

Thank you so much for completing one of our review cards, we appreciate your time in doing this. I will ensure your comments get to all of the staff. Thank you once again.

Jennie C

4 years ago

My Mum moved into Baycroft in March 2021. From the very first day she was shown love and care and everything that she needed was there for her. Every time I see her she tells me how lucky she is and what wonderful care she receives. She feels completely safe in this warm and friendly environment. The staff all give their time to the residents, stopping for a chat or helping them if they need it. As a daughter, I can know that she is well cared for in beautiful surroundings and this gives me peace of mind. There is always som... read more

Business response:

Thank you for taking the time in completing one of our review cards, we really do appreciate your comments and they will be passed down to all members of the staff Thank you

Janet H

4 years ago

My mum has been a resident for just over two years. She is 94 years young and has flourished since her arrival. The restrictions during these strange Covid times have been difficult for us all. However, I do feel the staff generally have been as supportive as possible. Any concerns arising have been dealt with in a timely and sensitive manner. My mum attends all the activities made available to her. I appreciate the events timetable and newsletter, which allows me to remind and chat to Mum about them. I look forward to the i... read more

Business response:

Thank you for completing one of our reviews; we really appreciate you taking the time. I will ensure your comments are cascaded down to all of the staff. Thank you once again.

Sarah S

4 years ago

This is a wonderful home. All staff from the receptionist to the care manager and assistants are polite and friendly and my Mum is receiving an excellent standard of care. When she moved to the home for nursing care one month ago she was weak and withdrawn and she is now embracing everything the home has to offer including the wonderful meals. She does activities every day and has the opportunity to have her hair done regularly which she loves. Nothing is too much trouble for the staff and I wouldn’t hesitate in recommending... read more

Business response:

Thank you so much for taking the time in completing a review for us, it is very much appreciated and welcome your comments, Thank you

J C

5 years ago

If you want a home from home, come to us! This is a home!

Business response:

Thank you for taking the time to complete one of our review cards. We really appreciate your comments. Thank you.

Claire P

5 years ago

My father joined Baycroft after being very ill and enduring a traumatic hospital stay with us unable to visit due to Covid. As a family, we decided that having lived independently beforehand that he was in need of more support with his day-to-day living. He was very weak when he joined Baycroft but the care and attention he has received whilst there by the caring staff who never fail to inform us promptly of any changes to his health, he is now enjoying taking part in activities daily and always has a story to tell when we r... read more

Business response:

Thank you so much for completing one of our review cards, we really appreciate your comments and I will ensure this is cascaded down to all of the staff. We will endeavour to give your father the best quality care here at Baycroft. Thank you once again.