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Greenwood Court Care Home
- Assisted Living Facilities
- Chelmsford
About this business
Location details
Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom
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The care and attention that Mum has received whilst being in Baycroft have been excellent. All the staff and personnel across the whole spectrum of jobs within the home are so hardworking and dedicated. This is especially appreciated as the past 6-months have been so incredibly challenging. Mum says she feels comfortable, safe and secure, which is great.
Business response:
Thank you in completing one of our review cards. It certainly has been a difficult time for us all, but I'm so pleased your mum feels safe and comfortable. Our residents are our priority in keeping them looked after at all times. I will cascade your comments to all of the staff - thank you.
Since moving to Baycroft, mum has been treated with nothing less than courtesy and kindness. The care team, nurses and entertainment team are amazing and treat her with consideration at all times. Facilities and surroundings are excellent and the staff are supportive of family members as well as residents. No query or question re her care is dismissed as trivial or annoying.
Business response:
Thank you for taking the time in completing one of our review cards, we really appreciate your comments and will ensure all staff are aware of your comment. Thank you.
My nan is happy here. Oustanding facilities and care staff. She was very much against the move into the home, but she soon came around when she had stayed there for a short period of time.
Business response:
Thank you for completing one of our review cards, really do appreciate it. I will take this to our management team who will take your comments on board. Thank you, once again.
My mother has been with you now for over two years and she and the whole family are delighted at the high standard of care she has received - both physical and emotional. She refers to Baycroft as her home. We are particularly impressed by the amount of stimulation you provide for the residents and have been blown away by your dedication during Covid.
Business response:
Thank you so much in completing a review, we really do appreciate your comments and I will ensure this is cascaded down to the staff and management team. We will endeavour to maintain the high standard of care to your mum. Thank you.
The staff at this care home have always been friendly and helpful. My mother has been a resident since March and unfortunately arrived only three weeks before covid forced the home to close to visitors. During the lockdown, we, relatives have been well informed with the situation in the home. I am very happy with my mother's care.
Business response:
Thank you so much for taking the time in completing one of our review cards, I will ensure all the staff are aware of your comments. We thank you and will continue to care for your mum with the utmost professional care we can deliver at Baycroft.
Since my mother became a resident in 2018, I can only praise the home and the staff therein. At the time she became a resident, the home had newly opened and she was only one of a handful of residents. The care and love she has received, has been second to none. Care and attention was always a priority as the home grew, which was deliberately slow over a period of time to ensure the happiness of the residents already in-situ and those joining the community. Some, but not all, of the staff have been at the home from the start... read more
Business response:
Thank you in taking the time in completing one of our review cards, we really do appreciate it and I know it will mean so much to all of the staff especially through some difficult times over the past few months. We will endeavour to care at the highest level we know best. Thank you again.
I would highly recommend Baycroft, due to the fact that the staff are very warm and welcoming, professional, diligent, caring and communication is outstanding. COVID-19 has resulted in an extremely stressful and difficult time, however, the staff at Baycroft have managed the situation with tremendous professionalism and genuine care for my mum and my sister and I have been well informed of what has been occurring within the home at all times. I have had very regular contact with one of Mum's carers in particular and this con... read more
Business response:
Many thanks for completing one of our review cards, we really do appreciate your comments, all of which will be cascaded down to all staff. It will be a great boost to all of the staff in this troubled time. Thank you.
Friendly and caring staff and excellent facilities. The only downside is the lack of sufficient parking.
Business response:
Thank you for taking the trouble in completing one of our review cards, we really do appreciate your comments. Thank you.
Dad has only been at Baycroft for 4 days but so far so good. The home is sparkling new and clean, smell nice too! The staff have been really helpful and never rush any interaction so far. I have noticed residents with worse dementia being treated fairly/firmly but never cruelly. The food is excellent and family members are welcome to have lunch with residents and feel included in life at Baycroft.
Business response:
Thank you in completing one of our review cards, we really do appreciate your comments and will cascade this down to all staff. Thank you
Frequently asked questions about Greenwood Court Care Home
How is Greenwood Court Care Home rated?
Greenwood Court Care Home has a 4.7 star rating with 200 reviews.
When is Greenwood Court Care Home open?
Greenwood Court Care Home is open now. It is open 24/7.