Greenwood Court Care Home

4.7

Assisted Living Facilities
Chelmsford

About this business

Wellness Assisted Living Facilities

Location details

Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom

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4.7204 reviews

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T L

a year ago

Care for my Mother has been fantastic. Staff are always responsive and so kind and caring to help Mum to be comfortable as she has been bed bound since October 2024. Home and gardens are well kept and welcoming. Thank you

Business response:

Thank you for your kind review of Greenwood Court Care Home. We are so pleased to know that your mother has been well cared for by our staff team and that are facilities are maintained to a good standard.

Janet H

a year ago

Mum has been a resident in the care home for several years. I am currently abroad in Portugal and Spain with my husband. This has been made possible with the confidence we have that mum will be kept safe, well, stimulated and happy by staff at Greenwoods caring for her. I received my usual resident of the day call to update/ discuss issues which was reassuring during my absence. Our thanks to the team.

Business response:

Thank you for your kind review. We're so pleased you feel confident knowing your mum is safe, happy, and well cared for at Greenwood Court Care Home.

Dorothy H

a year ago

My overall experience was excellent. I was shown warmth, caring and understanding by management and staff. They were most welcoming. The facilities were excellent, including a hairdresser, cinema, library and coffee lounge. The entertainment was excellent, especially during the Christmas and New Year periods. The food was excellent with variety and my special requests. My husband was made welcome to visit me at any time.

Business response:

Thank you for your lovely review of Greenwood Court Care Home. We're so glad you felt welcomed and cared for by our staff team, and that you enjoyed the facilities, food, and entertainment. It's also great to hear your husband felt welcome too at Greenwood Court.

Julie S

a year ago

My brother is a resident. We visited from America during a Nuro outbreak, the staff were amazing, took fantastic care of us during our visits. They obviously care very much for the residents, he loves them. I can't express how much I appreciate them. You as a company probably don't even realise what a wonderful group of people you have.

Business response:

Thank you for your kind review of Greenwood Court Care Home. We're delighted to hear that our staff provided you with excellent care during your visit and that you trust our residents are well looked after.

Genna G

a year ago

We couldn't thank Greenwood Court enough for their services over the course of my mum's respite stay. We were welcomed upon arrival and made to feel comfortable up until the day Mum left. The activities over the Christmas period were outstanding, they included carol services, quizzes, bingo and much more - which my mum was thrilled about! The staff are always very positive and the home itself has great amenities, including a cinema, activities room and gardens. The rooms are immaculate and custom to your own. We are extremel... read more

Business response:

Thank you for your kind review! We're thrilled your mum enjoyed her stay, especially the Christmas activities and our facilities. We're so glad we could make the process smooth for you and your family. Your recommendation means so much to us - thank you.

A B

a year ago

This is my home and I enjoy being here. The staff are very friendly, they look after me very well.

Business response:

Thank you for your kind review of Greenwood Court Care Home! We're so glad to hear you feel at home here and that our staff team is taking good care of you.

B S

a year ago

So many plus points. Very friendly care home. The staff are lovely and nothing is ever too much trouble. Daily activities and occasional coach trips have been a wonderful boost for my mother, she has found a whole new family there. I feel she is now very safe and secure, she has a call button which is reassuring that any issues she has are dealt with. Although the restaurant, activity room, library, television room and lounge area are all separate there is a bistro by the entrance/reception which is a great friendly social s... read more

Business response:

Thank you so much for completing one of our review cards, we take on your kind comments and will be looking at how we can improve our service at all times. I will cascade this to all staff to ensure that they hear your comments with kindness. Thank you once again.

Tanya M

a year ago

I have had a very good experience when making the very hard decision for my mother to receive full-time care. The admin/care staff have always been very helpful and plenty of feedback when my mother first arrived. Greenwood Court has a lovely "homely" atmosphere and is always very welcoming. The care staff are always happy to share details about my mother's routine and reassure me when needed in a kind and professional manner. The gentleman who organises the activities is very enthusiastic and good fun, keeping me well infor... read more

Business response:

Thank you for completing one of our review cards, I will certainly pass on your kind comments to the staff and endeavour to look after your mum with the utmost care. We love having your mum here at Greenwood Court.

Edwin S

a year ago

Not all residents have dementia and my comment will solely be on dementia as it affects my wife. Management and nurses are very good, always available and very helpful. Most carers are very good, attentive, lovely, kind and helpful. A few are less aware of the care dementia residents need. In the activities daily do not provide the stimulation they need. Watching TV is fine but those residents cannot follow plots or stories with their problems. The man is very good with his music sessions where they can join in, this is wond... read more

Business response:

Thank you for your comments in completing one of our review cards. Very much appreciate it and I will ensure your comments are cascaded to the relevant staff