Greenwood Court Care Home

4.7

Assisted Living Facilities
Chelmsford

About this business

Wellness Assisted Living Facilities

Location details

Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom

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4.7197 reviews

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Genna G

9 months ago

We couldn't thank Greenwood Court enough for their services over the course of my mum's respite stay. We were welcomed upon arrival and made to feel comfortable up until the day Mum left. The activities over the Christmas period were outstanding, they included carol services, quizzes, bingo and much more - which my mum was thrilled about! The staff are always very positive and the home itself has great amenities, including a cinema, activities room and gardens. The rooms are immaculate and custom to your own. We are extremel... read more

Business response:

Thank you for your kind review! We're thrilled your mum enjoyed her stay, especially the Christmas activities and our facilities. We're so glad we could make the process smooth for you and your family. Your recommendation means so much to us - thank you.

A B

9 months ago

This is my home and I enjoy being here. The staff are very friendly, they look after me very well.

Business response:

Thank you for your kind review of Greenwood Court Care Home! We're so glad to hear you feel at home here and that our staff team is taking good care of you.

B S

10 months ago

So many plus points. Very friendly care home. The staff are lovely and nothing is ever too much trouble. Daily activities and occasional coach trips have been a wonderful boost for my mother, she has found a whole new family there. I feel she is now very safe and secure, she has a call button which is reassuring that any issues she has are dealt with. Although the restaurant, activity room, library, television room and lounge area are all separate there is a bistro by the entrance/reception which is a great friendly social s... read more

Business response:

Thank you so much for completing one of our review cards, we take on your kind comments and will be looking at how we can improve our service at all times. I will cascade this to all staff to ensure that they hear your comments with kindness. Thank you once again.

Tanya M

10 months ago

I have had a very good experience when making the very hard decision for my mother to receive full-time care. The admin/care staff have always been very helpful and plenty of feedback when my mother first arrived. Greenwood Court has a lovely "homely" atmosphere and is always very welcoming. The care staff are always happy to share details about my mother's routine and reassure me when needed in a kind and professional manner. The gentleman who organises the activities is very enthusiastic and good fun, keeping me well infor... read more

Business response:

Thank you for completing one of our review cards, I will certainly pass on your kind comments to the staff and endeavour to look after your mum with the utmost care. We love having your mum here at Greenwood Court.

Edwin S

a year ago

Not all residents have dementia and my comment will solely be on dementia as it affects my wife. Management and nurses are very good, always available and very helpful. Most carers are very good, attentive, lovely, kind and helpful. A few are less aware of the care dementia residents need. In the activities daily do not provide the stimulation they need. Watching TV is fine but those residents cannot follow plots or stories with their problems. The man is very good with his music sessions where they can join in, this is wond... read more

Business response:

Thank you for your comments in completing one of our review cards. Very much appreciate it and I will ensure your comments are cascaded to the relevant staff

Dorothy G

a year ago

Everyone is very helpful and friendly.

Business response:

Thank you for your review. Our team works hard to provide excellent customer service. It's wonderful to know that our efforts are appreciated.

A M

a year ago

My sister regularly returns to Greenwood Court for respite stays. She is always welcomed warmly and sees it as her wonderful second home. The staff are always kind, caring and professional, they go above and beyond. The home is beautiful and has a wonderful atmosphere, emphasizing the focus on its residents. I can't praise Greenwood Court enough. Thank you for all your hard work and care.

Business response:

Thank you so much for completing a review care for us. Your comments mean a lot to us and I will ensure I cascade this to all staff, they will all be very appreciative Thank you once again.

Margaret S

a year ago

My sister was out into "end-of-life" care, and your care home made her last days secure, comfortable and without pain. Seeing her in her room being cared for so well made it so much less distressing for her son, daughter-in-law and myself. I cannot thank the staff enough for all the care and for the updates that were given to the family.

Business response:

Thank you so much for completing a review card for us; we really do appreciate it. I will ensure all staff are aware of your comments. Our thoughts are with you and the family at this sad time.

L P

a year ago

Carers and nursing staff are friendly, attentive, knowledgeable and compassionate. Home is always clean and residents are out in communal areas. Residents seem happy and look well cared for, dressed smart.

Business response:

Thank you for completing one of our review cards; we really appreciate your comments and work towards giving the best care at Greenwood Court. Thank you.