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Greenwood Court Care Home

4.7

Assisted Living Facilities
Chelmsford

About this business

Wellness Assisted Living Facilities

Location details

Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom

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4.7197 reviews

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G E

3 months ago

The gardens are looking beautiful. It is so important for residents to have somewhere to sit and spend some time outside. It is lovely to take loved ones for a walk and sit outside and admire the flowers. A lot of work has been put in to make sure an improvement to the gardens. My brother enjoys the gardens so much. Thank you.

Business response:

Thank you for your lovely feedback. We're so pleased to hear that your brother enjoys the gardens and that they provide a peaceful space for residents and families to relax and connect. We are always striving for the best environment, and it's wonderful to know the efforts are appreciated.

J C

3 months ago

My wife received excellent care and attention from all the staff as did our family when they visited. First class.

Business response:

Thank you for your very lovely review of Greenwood Court Care Home. I will share your feedback with the team.

Amanda B

4 months ago

I visit my mother twice a week and the staff are always friendly and welcoming, updating me on what mum has been up to and how she is. The staff are very patient and kind with mum who is often confused and repetitive. The home is spotlessly clean, the meals look and smell lovely, I haven't eaten there myself. They do their best to include all the residents in the various activities and are looking after my mother well. My only slight criticism is that the chairs in the residents lounges could be more appropriate for the ol... read more

Business response:

Thank you for your lovely review of Greenwood Court Care Home. We're so pleased to hear you find the staff team friendly and caring, and that your mother is well looked after with us.

Marion B

4 months ago

My mum has been in the care home for a number of years. She has been very happy here. All the staff are very caring and helpful. The resident rooms on the ground floor include a spacious wet room/bathroom which is exceptionally good. My mum also loves her own patio and garden and she has enjoyed many outdoor and indoor activities. The home is very welcoming to all visitors and the staff are very efficient and kind. Medical care was exceptional recently when my mum was ill. Thank you to everyone for making my mum happy in the... read more

Business response:

Thank you for your lovely review of Greenwood Court Care Home. We're so glad your mum is happy and well cared for by our staff team. It's great to hear she enjoys the garden, activities, and support from our staff team.

R F

4 months ago

Good care. Very good food, well presented. Excellent catering staff. The carers on duty in the lounges could have more interactions with the residents when no organised activities are taking place. Activities have been very good but with the organiser leaving, I hope the home can recruit someone as enthusiastic and reactive.

Business response:

Thank you for your lovely feedback. We're pleased to know that you are happy with the quality of food and care we provide at Greenwood Court. We are also working with our staff team to ensure a positive and engaging environment for all our residents.

T L

4 months ago

Care for my Mother has been fantastic. Staff are always responsive and so kind and caring to help Mum to be comfortable as she has been bed bound since October 2024. Home and gardens are well kept and welcoming. Thank you

Business response:

Thank you for your kind review of Greenwood Court Care Home. We are so pleased to know that your mother has been well cared for by our staff team and that are facilities are maintained to a good standard.

Janet H

4 months ago

Mum has been a resident in the care home for several years. I am currently abroad in Portugal and Spain with my husband. This has been made possible with the confidence we have that mum will be kept safe, well, stimulated and happy by staff at Greenwoods caring for her. I received my usual resident of the day call to update/ discuss issues which was reassuring during my absence. Our thanks to the team.

Business response:

Thank you for your kind review. We're so pleased you feel confident knowing your mum is safe, happy, and well cared for at Greenwood Court Care Home.

Dorothy H

4 months ago

My overall experience was excellent. I was shown warmth, caring and understanding by management and staff. They were most welcoming. The facilities were excellent, including a hairdresser, cinema, library and coffee lounge. The entertainment was excellent, especially during the Christmas and New Year periods. The food was excellent with variety and my special requests. My husband was made welcome to visit me at any time.

Business response:

Thank you for your lovely review of Greenwood Court Care Home. We're so glad you felt welcomed and cared for by our staff team, and that you enjoyed the facilities, food, and entertainment. It's also great to hear your husband felt welcome too at Greenwood Court.

Julie S

6 months ago

My brother is a resident. We visited from America during a Nuro outbreak, the staff were amazing, took fantastic care of us during our visits. They obviously care very much for the residents, he loves them. I can't express how much I appreciate them. You as a company probably don't even realise what a wonderful group of people you have.

Business response:

Thank you for your kind review of Greenwood Court Care Home. We're delighted to hear that our staff provided you with excellent care during your visit and that you trust our residents are well looked after.