Greenwood Court Care Home

Anna E 

on Carehome.co.uk

3 years ago

My mum had a 2 weeks respite period at Baycroft Great Baddow in May 2023. I cannot praise the facilities and staff enough. She was encouraged to participate in all activities which she embraced, whether it was as a group or on a one-to-one basis. The food was excellent and varied. I had lunch with Mum a couple of times and witnessed her eating with gusto. Mum turned from someone with little appetite to eagerly anticipating meal/snack times. A big shout out to each and every member of staff who made Mum feel very special and ... read more

C c 

on Carehome.co.uk

3 years ago

This review is to reflect on our mother's first 2 weeks at Baycroft. Our initial contact with Customer Relations was excellent. We then met the manager who is clearly in charge, dedicated to running a caring home and dealing openly with any issues. Following a difficult 6 months at a different provider, we are so very grateful to have been able to move Mum. The nursing/care staff have been excellent, delivering what they promised. Everything is monitored and the family have been consulted and informed regarding pain relief a... read more

Sally F 

on Carehome.co.uk

3 years ago

This review relates specifically to my mum's last days at Baycroft Great Baddow Care Home and her eventual passing. All of the nursing and care staff treated Mum with respect, dignity and consideration throughout her final days. This compassionate attention was also given to my dad, another resident of Baycroft, and to all of the close family. The empathy, thoughtfulness and support from all staff were outstanding and helped us through a sad and difficult time. We will always remember the warmth and kindness shown and certai... read more

Liz S 

on Carehome.co.uk

3 years ago

We received a warm welcome, everybody has been friendly and worked hard to help Mum settle. In particular, our experience with the customer relations manager has been outstanding, nothing has been too much trouble. Mum loves cooking and she has been able to cook sausage plaits, her signature dish! Mum did have an issue with the way a member of staff interacted with her, this was taken seriously and dealt with in an exemplary way. The nursing care she receives is excellent, we have confidence that medically she is being well ... read more

Paula B 

on Carehome.co.uk

3 years ago

My mother lived at Baycroft Great Baddow from November 2019 until her death on the 7th of March 2023. From the day we brought her to the home until her final days we were always extremely impressed with the professionalism and compassion shown by every member of staff. Everyone works exceptionally hard and the atmosphere is tranquil and homely. In her later years, my mother's dementia caused her to be very difficult but the patience and kindness of the staff were exemplary. We are extremely grateful. 

V S 

on Carehome.co.uk

3 years ago

My father had a temporary stay at Baycroft in Great Baddow following some hospital admissions and a family bereavement. The whole process was extremely well managed, from the initial paperwork required for admission, to the moment he left for his own home. All staff were very caring, professional and friendly. The food was lovely and the facilities of a very high standard. Dad was very complimentary about his stay and we wouldn't hesitate to use Baycroft in future again. 

L E 

on Carehome.co.uk

3 years ago

Great staff from my nan's first day, very kind and happy to help. Staff always gave updates on Nan, very happy Nan was looked after so well. Thank you. 

Jane S 

on Carehome.co.uk

3 years ago

My mum has only recently begun her stay at Baycroft Great Baddow. However, during the short time in which she has been there I have been very impressed both with the high standards and cleanliness of Baycroft Great Baddow and also with the kind and caring staff for whom nothing seems too much trouble. It was actually my daughter who highlighted Baycroft Great Baddow to us as one of her friend's grandparents currently resides there and cannot speak more highly of it. My mum appears to be happy there and constantly mentions ho... read more

John D 

on Carehome.co.uk

4 years ago

Baycroft Great Baddow is simply outstanding. The quality of care and support from staff and management is without fault the very best. For residents it must feel like they've been upgraded to a first-class suite at the Ritz or Savoy, enjoying five-star treatment with activities and catering, that offers a glorious and varied menu of delicious foods. It's the simple things that matter, you need never worry, knowing the attention to detail is what defines Baycroft Great Baddow. A resident is never ignored, they genuinely love ... read more