Greenwood Court Care Home

Christine E 

on Carehome.co.uk

a year ago

My three-week respite care followed me having a hysterectomy. What can I say - I had five star treatment. On entering the building the ambience was excellent. My room was exceptionally comfortable. The adjustable bed, and the recliner chair were perfect for me as they assisted me to have gentle movements. Every member of staff that I met was kind, thoughtful and respectful. They all made my stay perfect. The food was excellent, a personal menu choice every morning (three courses for lunch!). There was a full list of daily ac... read more

C M 

on Carehome.co.uk

2 years ago

Mum came to Baycroft Great Baddow after a prolonged stay in hospital and respite was paramount for both her and the family. It was only intended as a two-week stay but eventually was nearly 6 weeks. From the first conversation with the team, our family has nothing but praise for Baycroft. In particular, they were fantastic with the discharge from hospital, medication checks and all the medical notes and administration. Mum was made to feel special from the moment she walked through the doors, and after a long hospital stay t... read more

Heather M 

on Carehome.co.uk

2 years ago

Overall, we are very pleased with the care at Baycroft Care Home, Great Baddow Chelmsford. The staff are all very caring and considerate to residents and visitors alike. However, the one thing that lets it down quite considerably are the gardens, which are well below what you expect from a "luxury" care home. A gardener once a week isn't enough to maintain these gardens. Several residents we spoke to, feel the same. 

Rachel H 

on Carehome.co.uk

2 years ago

My dad,94, came to Baycroft to allow my mum some rest time. Dad has dementia and is wheelchair-bound. Mum has been looking after him at home but following a fall Dad went to hospital and came to Baycroft. They had never been apart for more than a week and during Dad’s stay were due to celebrate their 71st anniversary, wow they were treated like royalty, a beautiful meal, decorations and it fell on a day when a singer was in. The day was made about them, Dad sang along remembering the words and smiling and laughing. I can’t t... read more

David W 

on Carehome.co.uk

2 years ago

This is not going to be a great review as, after 3 months, my 95-year-old father was asked to leave for making misogynistic comments to some members of staff. Before my father was asked to leave I would have rated Baycroft highly, however, my father has moved to another care home and I have realised some drawbacks with Baycroft. Baycroft is a very photogenic home with very good facilities. Most of the staff are very friendly and helpful. Although my 94-year-old Mum was not a resident, she spent a lot of time at Baycroft and ... read more

Anna E 

on Carehome.co.uk

2 years ago

My mum had a 2 weeks respite period at Baycroft Great Baddow in May 2023. I cannot praise the facilities and staff enough. She was encouraged to participate in all activities which she embraced, whether it was as a group or on a one-to-one basis. The food was excellent and varied. I had lunch with Mum a couple of times and witnessed her eating with gusto. Mum turned from someone with little appetite to eagerly anticipating meal/snack times. A big shout out to each and every member of staff who made Mum feel very special and ... read more

C c 

on Carehome.co.uk

2 years ago

This review is to reflect on our mother's first 2 weeks at Baycroft. Our initial contact with Customer Relations was excellent. We then met the manager who is clearly in charge, dedicated to running a caring home and dealing openly with any issues. Following a difficult 6 months at a different provider, we are so very grateful to have been able to move Mum. The nursing/care staff have been excellent, delivering what they promised. Everything is monitored and the family have been consulted and informed regarding pain relief a... read more

Sally F 

on Carehome.co.uk

2 years ago

This review relates specifically to my mum's last days at Baycroft Great Baddow Care Home and her eventual passing. All of the nursing and care staff treated Mum with respect, dignity and consideration throughout her final days. This compassionate attention was also given to my dad, another resident of Baycroft, and to all of the close family. The empathy, thoughtfulness and support from all staff were outstanding and helped us through a sad and difficult time. We will always remember the warmth and kindness shown and certai... read more

Liz S 

on Carehome.co.uk

2 years ago

We received a warm welcome, everybody has been friendly and worked hard to help Mum settle. In particular, our experience with the customer relations manager has been outstanding, nothing has been too much trouble. Mum loves cooking and she has been able to cook sausage plaits, her signature dish! Mum did have an issue with the way a member of staff interacted with her, this was taken seriously and dealt with in an exemplary way. The nursing care she receives is excellent, we have confidence that medically she is being well ... read more