Greenwood Court Care Home

4.7

Assisted Living Facilities
Chelmsford

About this business

Wellness Assisted Living Facilities

Location details

Molrams Lane, Great Baddow, Chelmsford, CM2 7TL, United Kingdom

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4.7204 reviews

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Dorothy G

a year ago

Everyone is very helpful and friendly.

Business response:

Thank you for your review. Our team works hard to provide excellent customer service. It's wonderful to know that our efforts are appreciated.

A M

a year ago

My sister regularly returns to Greenwood Court for respite stays. She is always welcomed warmly and sees it as her wonderful second home. The staff are always kind, caring and professional, they go above and beyond. The home is beautiful and has a wonderful atmosphere, emphasizing the focus on its residents. I can't praise Greenwood Court enough. Thank you for all your hard work and care.

Business response:

Thank you so much for completing a review care for us. Your comments mean a lot to us and I will ensure I cascade this to all staff, they will all be very appreciative Thank you once again.

Margaret S

a year ago

My sister was out into "end-of-life" care, and your care home made her last days secure, comfortable and without pain. Seeing her in her room being cared for so well made it so much less distressing for her son, daughter-in-law and myself. I cannot thank the staff enough for all the care and for the updates that were given to the family.

Business response:

Thank you so much for completing a review card for us; we really do appreciate it. I will ensure all staff are aware of your comments. Our thoughts are with you and the family at this sad time.

L P

2 years ago

Carers and nursing staff are friendly, attentive, knowledgeable and compassionate. Home is always clean and residents are out in communal areas. Residents seem happy and look well cared for, dressed smart.

Business response:

Thank you for completing one of our review cards; we really appreciate your comments and work towards giving the best care at Greenwood Court. Thank you.

Rosemary R

2 years ago

I am very content here. I have good company and people to talk to. It makes all the difference. My room is kept nice and clean and my bed is comfortable. The food is lovely. The staff are very caring and helpful. The activities are fun and overall, I am very satisfied.

Business response:

Thank you so much in completing one of our review cards, we really appreciate your kind comments.

Rosie W

2 years ago

It was very easy to arrange a visit, prior to my mum-in-law moving in. The home visit was thorough and the staff visiting took time to find out about her favourite foods and hobbies. Since moving her in nine months ago, we have continued to be impressed by the care and respect shown to her. Activities are well-planned with visitors, including singers, a flautist and school children. The home is cleaned throughout the day and nothing is too much trouble.

Business response:

Thank you so much for making a review for us, we really appreciate it, your comments are wonderful, this will be passed to all staff. Thank you once again.

H M

2 years ago

I'm very happy here. We're well cared for and well fed. I enjoy all the activities. The activities coordinator is an asset and tries to keep us all entertained. The staff are all very approachable.

Business response:

Thank you for completing one of our review cards, we really appreciate you taking the time to fill one in, I will cascade your lovely comments to all staff. Thank you once again.

Paul M

2 years ago

We were very impressed by the facilities when we came to visit initially. Each of the two floors has a lovely dining room and two large lounges. Meals are freshly prepared by the catering team and a cake is always made when a resident has a birthday. The cinema room is lovely and there is a range of arts and crafts in the activities room. We like a wander around the garden when we visit. We've had great peace of mind since moving Mum in and there's no greater feeling than that. To see her so happy, enjoying the company of fe... read more

Business response:

Thank you so much in completing a review card, we will endeavour to look after your mum with the utmost care and professionalism of all staff. Thank you.

Anne B

2 years ago

The cleanliness is fantastic. There is plenty of room and lots of people to talk to. The staff are all very nice. My washing is always fine - I don't have to do anything! I've made some friends and I have no regrets. Everyone speaks to you.

Business response:

Thank you so much for completing one of our review cards, I will ensure all of the staff are aware of your kind comments. Thank you.