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Grindstone on the Monon
- Restaurants
- Westfield, IN
About this business
Location details
17470 Wheeler Rd, Westfield, IN, 46074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Mediocre at best. Service staffed seemed to be young and inexperienced. The kids working the hostess station seemed disinterested and non engaged.
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience.
Wedge salad was excellent! Breaded tenderloin sandwich was very good. Chicken and noodles served over mashed potatoes should be renamed. There were very few noodles and when I asked the server, she said that’s how it always is and it’s more of a soup. What? Not described that way. I wouldn’t order them again.
Business response:
We are thrilled to hear that you enjoyed the wedge salad and breaded tenderloin sandwich. We apologize for any inconvenience with the chicken and noodles dish. I will pass along your comments to the chef. Thank you for your feedback. Dan, GM
Had a reservation for 4 people. We were sat near the kitchen at a table that was so close to the people next to us we could have eaten off their plates. Staff and customers had to walk sideways behind our chairs to service the customers( knocking into us and knocking our jackets to the floor). Waitress was helpful with the menu, but not overly attentive. Food portions were decent. Green beans were extremely overcooked and brown. French onion soup was lack luster for the $9 it cost. Maybe just an off night.
Business response:
Your concerns are noted. We regret to learn about your experience and appreciate your feedback about the food, and the closeness of the tables. Thank you for reaching out. Dan, GM
Waited 20 minutes before our waiter came to us. Burgers were not as good as usual.
Business response:
We apologize for the delay in service and the quality of the burgers. Please excuse any inconvenience. Dan, GM
Waited 20 minutes before our waiter came to us. Burgers were not as good as usual.
Business response:
We apologize for the delay in service and the quality of the burgers. Please excuse any inconvenience. Dan, GM
I usually love eating here, and I come all the time. Today I sat down and waited for 10 minutes for my waiter to come and talk to us. We ordered our drinks and thankfully they came out fairly quick. After reviving our drinks we proceeded to waited 20-25 minutes for our server to come talk to us again and get our food order. I understand that on a Saturday night you will wait a little, and servers get busy. I love coming here, but only seeing our server to order drinks, order food, and get the bill was overall a bad experienc... read more
Business response:
We are sorry to hear that you were not served in a timely manner, and that the server did not check up on you throughout the night. Thank you for sharing your experience with us. Dan, GM
I made a reservation weeks before and we had a guest with a food allergy. The restaurant said they would be fine to accommodate and then when it came time to order they refused. Food allergies aren’t a new thing and it was unfortunate we tried to plan ahead and it still was dismissed.
Business response:
We are concerned to hear about your experience. Please contact me at blake@clancyshospitality.com I would like to know more about your visit and how our team refused to help. Thanks Blake Fogelsong, Owner
We had a 5:30 reservation and upon arrival there were plenty of open spaces but they crowded five of us into a 4-person booth. We asked to be moved but were told NO as they had other reservations for those tables. The place was half full. Im only 5’5” with short legs, and I spent the evening kicking my husband as there was no place for my legs to go as I was right on top of him at a 90 degree angle. Very disappointing. Waitress Jill was very attentive. Food was so so - beef short ribs were extremely over salted and three hou... read more
Business response:
It's regrettable to hear about your experience. We take your feedback seriously. Please feel free to reach out to us at (317) 763-1100. Thank you for your honesty.
We visited Grindstone on the Monon on Saturday, July 20 at 2pm with a party of 6. The server spilled a glass of coke on my husband and me and apologized. She then brought napkins and cloths to dry up the mess, but no manager came to see what the issue was and no effort was made to compensate for us having wet clothing while eating our meal. We were very surprised about this since a manager is usually walking around seeing how everything is. We told our guests how much we like this restaurant and that is another reason we wer... read more
Business response:
We're sorry to hear about your experience at Grindstone on the Monon. I apologize that no manager stopped by check on you after the spilled drink. I will speak to the management staff about being more of a presence on the floor. Dan, GM.
Frequently asked questions about Grindstone on the Monon
How is Grindstone on the Monon rated?
Grindstone on the Monon has a 4.5 star rating with 4,602 reviews.
When is Grindstone on the Monon open?
Grindstone on the Monon is closed now. It will open at 11:00 a.m.