This profile has been claimed by the business owner or representative.
Gwen Swain at Waterstone Mortgage NMLS #1619853
- Mortgage Lenders
- Eagle, ID
About this business
Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more
Location details
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was very pleased with my experience with Gwen’s team at Waterstone. She was able to close my loan two weeks earlier than originally planned and the communication along the way was top notch. She also personally attended the closing with us which was something I had not experienced in many years. Thank you Gwen
This was our second time working with Gwen and her team, and we could not be happier. Gwen is incredibly responsive and made the whole process feel easy. We would not hesitate to work with her again and would recommend Gwen to anyone.
Business response:
Thank you for taking the time to write this review, Rachel! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.
Gwen and her team we awesome! Her team was quick to respond when I applied and got me started as soon as possible. I was able to apply for a loan and purchase my new house within a month. They definitely made things go smooth and I would highly recommend Gwen to anyone looking to purchase a home.
Business response:
Thank you for sharing, Edward! We're thrilled to hear everything went so smoothly with your homebuying with the help of Gwen and her team. We hope to work with you again in the future.
Gwen and her team were amazing to work with. They quickly got me prequalified and got me an excellent interest rate. It was very easy to get a hold of them for questions and paperwork was simple to download on the secure account they created for me. The team made it an easy and enjoyable process and took a lot of stress off me in the process of buying my home. Thank you, Gwen and team!!
Business response:
Thank you for this review, Michelle! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Gwen and her team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again!
Gwen and her team were helpful and communicative and helped find the most advantageous mortgage situation for our first home from out of state. Would recommend.
Business response:
Thank you for taking the time to write this review, Hemphillam! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.
Gwen and her team answered all my questions, kept me informed every step of the way. I am so glad for the expert way they handled the purchase of my home!
Business response:
Thank you for this review, Gljcats! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Gwen and her team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again.
I don’t normally write reviews to be honest. I will if I receive exceptional service, but that’s becoming the exception, it the rule. That said, buying our first home, and being in another state, I wanted to make sure we were making the right decisions in a stressful market. Gwen is very transparent about everything, and she will take as much time as she need to to make sure everyone is on the same page. She also presented us with multiple options and a breakdown of the numbers. I had some old medical bills that were hurting... read more
Gwen Swain did excellent work. My wife was there and I was Working out of state at the time of closing. Gwen’s team managed to get the signing docs all taken care of and closed on time.
Business response:
Thank you for your review, Fdreams! The team and I were thrilled we were able to provide you with a positive loan experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen and her team were exceptional to work with!! She made the mortgage process so simple and was always available to answer my calls and questions. I was a first time home buyer and had a ton of newbie questions that she carefully explained every step of the way and made sure we stayed on track for closing. I highly recommend working with Gwen on your next home purchase!
Business response:
Thank you for the review, Kelsey! We're so glad Gwen and her team made your first homebuying experience a positive one. We hope to work with you again in the future!
Frequently asked questions about Gwen Swain at Waterstone Mortgage NMLS #1619853
How is Gwen Swain at Waterstone Mortgage NMLS #1619853 rated?
Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 324 reviews.
When is Gwen Swain at Waterstone Mortgage NMLS #1619853 open?
Gwen Swain at Waterstone Mortgage NMLS #1619853 is closed now. It will open on Monday at 8:30 a.m.