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Gwen Swain at Waterstone Mortgage NMLS #1619853

5.0
  • Mortgage Lenders
  • Eagle, ID
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About this business

FinanceMortgage Lenders

Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more

Location details

1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0308 reviews
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23 reviews have no rating
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Tyler W's profile image
Tyler W 
2 years ago

I was very pleased with my experience with Gwen’s team at Waterstone. She was able to close my loan two weeks earlier than originally planned and the communication along the way was top notch. She also personally attended the closing with us which was something I had not experienced in many years. Thank you Gwen 

Rachel Holeman's profile image
Rachel Holeman 
2 years ago

This was our second time working with Gwen and her team, and we could not be happier. Gwen is incredibly responsive and made the whole process feel easy. We would not hesitate to work with her again and would recommend Gwen to anyone. 

Business response:

Thank you for taking the time to write this review, Rachel! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team. 

Rachel Holeman's profile image
Rachel Holeman 
recommend  Recommended
2 years ago

This was our second time working with Gwen and her team, and we could not be happier. Gwen is incredibly responsive and made the whole process feel easy. We would not hesitate to work with her again and would recommend Gwen to anyone. 

Business response:

Thank you for your recommendation, Rachel! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.  

Susan Schwark's profile image
Susan Schwark 
recommend  Recommended
2 years ago

It brings me great pleasure in writing this review. Gwen Swain and Brian Maxwell and all of the folks at Waterstone Mortgage are completely deserving of the title ROCKSTARS!! From the very beginning of our home buying process, Gwen has provided excellent support. Having had a previous bad experience with another lending company I was a bit skeptical and thought that we wouldn’t be eligible to buy a home in this crazy market. Gwen turned that around for us and was able to give us an immediate decision and told us that w... read more

Business response:

Thank you for your recommendation, Susan! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.  

Edward Concepcion's profile image
Edward Concepcion 
2 years ago

Gwen and her team we awesome! Her team was quick to respond when I applied and got me started as soon as possible. I was able to apply for a loan and purchase my new house within a month. They definitely made things go smooth and I would highly recommend Gwen to anyone looking to purchase a home. 

Business response:

Thank you for sharing, Edward! We're thrilled to hear everything went so smoothly with your homebuying with the help of Gwen and her team. We hope to work with you again in the future. 

whitemichelle670's profile image
whitemichelle670 
2 years ago

Gwen and her team were amazing to work with. They quickly got me prequalified and got me an excellent interest rate. It was very easy to get a hold of them for questions and paperwork was simple to download on the secure account they created for me. The team made it an easy and enjoyable process and took a lot of stress off me in the process of buying my home. Thank you, Gwen and team!! 

Business response:

Thank you for this review, Michelle! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Gwen and her team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again!  

hemphillam's profile image
hemphillam 
2 years ago

Gwen and her team were helpful and communicative and helped find the most advantageous mortgage situation for our first home from out of state. Would recommend. 

Business response:

Thank you for taking the time to write this review, Hemphillam! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team. 

gljcats52's profile image
gljcats52 
2 years ago

Gwen and her team answered all my questions, kept me informed every step of the way. I am so glad for the expert way they handled the purchase of my home! 

Business response:

Thank you for this review, Gljcats! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Gwen and her team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again.  

Kenia Janeth Garcia's profile image
Kenia Janeth Garcia 
recommend  Recommended
2 years ago

Gwen and her team did an amazing job! They got us into our home of our dreams! The whole process was so smooth! They handled everything with ease even with being in a full pandemic! Thank you so much! 

Business response:

Thank you for your recommendation, Kenia! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch. 

Frequently asked questions about Gwen Swain at Waterstone Mortgage NMLS #1619853

How is Gwen Swain at Waterstone Mortgage NMLS #1619853 rated?

Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 308 reviews. 

When is Gwen Swain at Waterstone Mortgage NMLS #1619853 open?

Gwen Swain at Waterstone Mortgage NMLS #1619853 is open now. It will close at 5:00 p.m.