Gwen Swain at Waterstone Mortgage NMLS #1619853

Name: Gwen Swain at Waterstone Mortgage NMLS #1619853
Address: 1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, US
Telephone: (208) 472-8871
Price range: $$
Rating: 5

5.0

★★

286 reviews

|Mortgage Lenders|Eagle, ID 83616 United States

1396 East Iron Eagle Drive, Suite 100, Eagle, ID 83616 United States

(208) 472-8871

https://www.waterstonemortgage.com/originators/gwen-swain

Finance

Open now:8:30 am - 5:00 pm

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About

Gwen Swain is your Financial Fitness Advisor. She has been with Waterstone Mortgage since April 2017 and works mostly with first-time homebuyers and families relocating from out of state. Her passion is helping clients achieve the dream of homeownership in the most cost-effective way possible to suit their short-term capabilities and long-term financial goals. Gwen grew up in Northern Virginia, outside of Washington, D.C., and graduated with a Bachelor of Science degree from James Madison University in 2006. She then moved to San Francisco where she lived in the Marina District until 2010 when she relocated to San Diego. In 2016, she moved to Eagle, ID where she and her husband bought their

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5.0

★★

286 reviews

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Ben Kuznia review for Gwen Swain at Waterstone Mortgage NMLS #1619853

Ben Kuznia on Facebook

2 years ago

Gwen and her team were excellent! We tried to do our refinance through Rocket Mortgage and their service was terrible- not calling us back, not answering questions, and eventually having to extend our timeline and told us it would take up to another 90 days. We stopped that refinance and had Gwen take it over and in a few short weeks it was done! She was extremely detail oriented, had great customer service, and got it done! Thank you so much!

Natasha C. on Birdeye

★★

2 years ago

Working with Gwen and her team for our Mortage loan was wonderful. They were quick to answer calls, questions and concerns. Very informative as well. We can’t wait to work with them again! They truly made our 30 day close flawless!

Business Response:

Thank you for the review, Natasha! A loan originator with exceptional communication skills is very important to helping their clients understand the loan process, it's good to hear that Gwen was successful with that! We also can't wait to work with you again.

Tyler O. on Birdeye

★★

2 years ago

Gwen and her team really went above and beyond in the process of getting me approved for a home loan. From initial contact to final signing she and her team exceeded all my expectations. They constantly communicated in the process and alleviated all my concerns . I would highly recommend any first time home buyers start with Gwen and Team at Waterstone Mortgage.

Business Response:

Thank you for your kind words, Tyler! We greatly appreciate you taking the time to write a review! Communication is key in any business and that is why Gwen is the best! We are so glad that she exceeded all of you expectations and gave you excellent service! Stay in touch!

dkimmel00 on Zillow

★★

2 years ago

I had a quick closing and Gwen and her staff made sure everything went smooth throughout the process. Even with all the Covid-19 delays and challenges, because of Waterstone we were able to close on time. Anneliese really helped to explain the variety of documents and requirements to make this process as painless as possible. If you need a mortgage you can't find a better broker.

Business Response:

We are so happy to hear that you closing experience was quick and smooth with Gwen and Anneliese! They are exceptional! Thank you for writing a review! Stay in touch!

user4969226 on Zillow

★★

2 years ago

We recently financed a home through Gwen Swain and she was absolutely amazing! Timely, accurate quotes and always willing to offer updates to our estimates as we went through the selling of our home and purchasing the new one. Great team of support staff too!

Business Response:

Thank you for the excellent review! Gwen is outstanding at everything she does-especially refinancing! You're right the her quotes are always accurate and can be received in a timely manner. He hope to work with you again sometime in the future!

Dylan S. on Birdeye

★★

2 years ago

At the start of the process when I was referred to Gwen, she immediately calmed the nerves I had about the process and answered questions I didn't even think to ask. Then after we got through the initial hurdles, Kevin and the rest of the Waterstone team made the process a breeze. Would definitely use them again and refer anybody that asked.

Business Response:

Hello Dylan! We know the mortgage process can be a big undertaking, so we are very pleased to hear that Gwen calmed your nerves and answered all of your questions. We’re grateful to have had the opportunity to work with you! Thank you for the great review.

Dylan S on Zillow

★★

2 years ago

When we found a house in the Boise metro that we were interested in on a Sunday evening I felt bad putting a blind call in to Gwen, but she not only answered but went above and beyond my expectations answering every question I had and more. Fast forward a couple months and we own our new home and the process couldn't have been better. If anybody asks me where to go for lending in this area, Gwen and the entire Waterstone team would be emphatically my answer!

Business Response:

Thank you! We are so glad that you had the absolute best experience working with Gwen. We agree, she’s always available and puts her clients first! We look forward to working with you again in the future!

Kathleen Noden on Zillow

★★

2 years ago

Gwen was super helpful & professional and I would highly recommend her to anyone looking for a mortgage! She guided us through the process and got us the best rate we could have imagined!

Business Response:

Thank you for writing such a nice message! We agree, Gwen really is exceptional. We are thrilled to hear you had such a positive experience! We look forward to working with you again soon.

sawhite500 on Zillow

★★

2 years ago

Working with Gwen is super easy! She is clear and concise in her communications and needs for supporting docs, etc. She made it easy for us to be flexible on lock dates and made clear recommendations on when she thought it was a good time based on rates and terms. Closing went smoothly with minimal details to work out between lock and close date. Highly recommended!

Business Response:

Thank you for sharing your experience with us! We're glad you loan process went smooth, thanks to Gwen and her team. We look forward to working with you again and hope you are loving your new home!