This profile has been claimed by the business owner or representative.
Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Gwen and her team were awesome! Quick to respond and made the process of buying out of state painless. Thank you for helping to make it possible for our family to relocate!
Business response:
Thank you for this fantastic review of Gwen and her team. When you have such a professional and knowledgeable loan originator by your side, the loan process is so easy. We hope you are enjoying you new home.
Wow! I never expected to get a home in less than 19 days! Gwen worked around the clock to help me along the way! No one could have done a better job! She answered my questions so fast and was able to point me in the right direction with anything I needed.
Business response:
Wow, 19 days, talk about fast! We're thrilled that your first homebuying experience was a great one, thanks to Gwen and her team. We hope you are enjoying your new home, thanks again. And please don't be a stranger!
My husband and I really had such a great experience with Gwen as our loan officer. We just couldn't be happier with the end result. She let us know exactly what we needed to complete the loan, what to expect along the way, and even shopped for a cheaper loan insurance for us. She explored options with me and went down any road I wanted to, but in the end found a loan that worked out so well for us, and set us on a bright financial future. I couldn't be happier with my experience. In the end she went with us to sign our paper... read more
Business response:
Thank you so much for taking the time to write this glowing review for Gwen. There are no surprises during the loan process, when you have a professional and knowledgeable loan originator by your side. We are so glad that your refinance was such a smooth process and we look forward to the opportunity to work with you again in the future. Thanks again!
Gwen and her entire team were so helpful in this whole process. They never got tired of answering my questions (there were A LOT) and they bent over backwards to get our family into our home on time!
Business response:
We're glad you had all of your questions answered, Amber! We really enjoy educating our clients and equipping them to make the best mortgage decisions for their lifestyle and goals. We hope you'll work with Gwen and Waterstone Mortgage again on any future home purchases or refinances. Enjoy your home!
Gwen and her team was absolutely the best! With every question we had, and there were many, they were with us every step of the way. They did their best to assure we closed as quickly as we could. Attention to detail was A+! Everyone on her team was very polite and helpful. Definitely recommend Gwen to anyone needing assistance!
Business response:
Thanks for the amazing review, Mat and Jamie! We're glad you had a smooth loan process with Gwen and her team. We hope you're enjoying your new home. Stay in touch!
Gwen and her team were incredibly helpful answeing all my questions. They were very quick to respond to emails and calls. Gwen helped me deal with all the stress and worry of the process by explaining all the details step by step. I will never go to anyone else!
Business response:
Thank you for your review, Ashley! We're so glad you had such a positive experience working with Gwen. Plus, lower-than-expected rates are always a nice bonus! We hope to see you again soon.
Gwen was outstanding throughout the entire process. Everything was done in a timely manner and she did not have issues working with my crazy schedule. Pleasant person altogether. I would recommend Gwen 100% when looking for help in the home purchasing process.
Business response:
Thanks for the awesome feedback! It sounds like you had a great home loan process with Gwen. Clear, consistent communication is essential for a positive mortgage experience. We're glad you enjoyed the journey!
The process was fast and efficient. I understand the amount of documents required, but they explained everything and allowed time to get everything together for a wonderful closing.
Business response:
Thanks for the 5-star review! We're pleased that everything came together smoothly for your closing process. Thank you for your business, and enjoy your new home!
Gwen was amazing throughout our entire home buying process. We are first time home buyers so this process was very scary, but Gwen made everything so simple for us. If we were to buy a home again I would definitely use Gwen Swain as our lender. She is amazing.
Business response:
Thanks for sharing your homeownership journey with Gwen and Waterstone Mortgage! We love helping first-time homebuyers achieve their goals. We hope to work with you again on any future home purchase or refinance needs. Stay in touch!
Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 318 reviews.
Gwen Swain at Waterstone Mortgage NMLS #1619853 is closed now. It will open at 8:30 a.m.