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Gwen Swain at Waterstone Mortgage NMLS #1619853

5.0
  • Mortgage Lenders
  • Eagle, ID
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About this business

FinanceMortgage Lenders

Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more

Location details

1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0317 reviews
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julio c.'s profile image
julio c. 
on Birdeye

2 months ago

Thank you Gwen! Gwen was amazing, helping us throughout our buying process. She stayed in touch with us the entire way and was super helpful answering our questions. The biggest take away from the experience was the peace of mind and trust she gave us. We truly felt like we were being taken care of and had very little to worry about with Gwen. Gwen was on top of our paperwork the entire way getting things done even with the tight windows we had in our process. She was pleasure to work with and would recommend her and Waterst... read more

Business response:

Thank you for your kind review, Julio! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you. 

Vickie C.'s profile image
Vickie C. 
on Birdeye

2 months ago

I have worked with Gwen and her team multiple times, most recently she helped my young daughter, first time home buyer through the process. I cannot state enough how excellent this gal is with knowledge, customer service, and working through & with challenges from the other side (a realtor from Ca) all with ease and grace, not to mention, Gwen went above and beyond to offer my daughter the best possible pricing. I have and will continue to refer Gwen to all of my friends and family for a seamless transaction. Thank you just... read more

Business response:

Thank you for your review, Vickie! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.  

Joan H.'s profile image
Joan H. 
on Birdeye

2 years ago

Couldn’t be happier with the impeccable service received from the entire Gwen Main Team @ Waterstone Mortgage. Communication….. Professionalism…Effectiveness…Just a few words to describe what Gwen, Brian & the team excelled in. I highly recommend them! ~Joan 

Business response:

Thank you for your review, Joan! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.  

Heather M.'s profile image
Heather M. 
on Birdeye

3 years ago

Absolutely AMAZING! We are so thankful we found Gwen and her team. They are true professionals that are hard to come by nowadays. They made the whole experience actually enjoyable rather than stressful. There are truly not enough stars to give this team! If we could give more than 5 stars we would, hands down. 

Business response:

Thank you for leaving me this glowing review, Heather, I appreciate it! I'm so glad my team and I were able to make your experience as enjoyable and positive as possible for you. I hope we will get a chance to work with you again on any of your future homebuying or refinance needs! 

Justin J.'s profile image
Justin J. 
on Birdeye

3 years ago

Gwen and her team worked efficiently and transparently that made home buying not only possible, but a very great learning experience. I was very confused going into the home buying process, but the WMC team helped me every step on the way and talked me through exactly what we were doing and what next steps were to demystify the house purchasing process. I would definitely recommend first time home buyers to reach out to Gwen and team to learn what is possible. 10/10 

Business response:

Thank you for taking the time to write this review, Justin. Quick, timely responses keep the stress and confusion to a minimum and when it comes to getting a mortgage with Waterstone Mortgage, that's our main goal! We hope you'll contact us when you're ready to refinance or purchase a new home - when the time comes of course! Don't be a stranger. 

Daniel y.'s profile image
Daniel y. 
on Birdeye

3 years ago

Guens team is outstanding went above and beyond for me and my family I’m sure thankful for everything that they have done for us as a young adult I wouldn’t have thought they would be able to help me as much as the date but they got the job done above standards and now I’m living in a beautiful home thank you so much only had great things to say about Gwen and her team ❤️ 

Business response:

Thank you for the review and congratulations on the new home, Daniel! Gwen and the team go above and beyond to make sure their clients have a smooth and easy loan process. We hope you'll return with any future homebuying or refinancing needs. 

Natasha C.'s profile image
Natasha C. 
on Birdeye

3 years ago

Working with Gwen and her team for our Mortage loan was wonderful. They were quick to answer calls, questions and concerns. Very informative as well. We can’t wait to work with them again! They truly made our 30 day close flawless! 

Business response:

Thank you for the review, Natasha! A loan originator with exceptional communication skills is very important to helping their clients understand the loan process, it's good to hear that Gwen was successful with that! We also can't wait to work with you again. 

Tyler O.'s profile image
Tyler O. 
on Birdeye

3 years ago

Gwen and her team really went above and beyond in the process of getting me approved for a home loan. From initial contact to final signing she and her team exceeded all my expectations. They constantly communicated in the process and alleviated all my concerns . I would highly recommend any first time home buyers start with Gwen and Team at Waterstone Mortgage. 

Business response:

Thank you for your kind words, Tyler! We greatly appreciate you taking the time to write a review! Communication is key in any business and that is why Gwen is the best! We are so glad that she exceeded all of you expectations and gave you excellent service! Stay in touch! 

Lisa P.'s profile image
Lisa P. 
on Birdeye

4 years ago

Gwen and her team are the best in the business. They assisted and explained things clearly at every turn. Their follow up and follow through was second to none. I had to coordinator this from out of state and they worked with me to address all concerns and limited my need to fly back and forth. My home-buying experience was a pleasure working with this group. I would highly recommend Gwen and her team to anyone looking to buy or refinance.  

Business response:

Thank you for taking the time to write this review for Gwen and her team. We're happy to hear that your homebuying experience was such a pleasure and everything was explained so clearly to you, given you were located out of state. We hope you are enjoying your new home. Keep in touch! 

Frequently asked questions about Gwen Swain at Waterstone Mortgage NMLS #1619853

How is Gwen Swain at Waterstone Mortgage NMLS #1619853 rated?

Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 317 reviews. 

When is Gwen Swain at Waterstone Mortgage NMLS #1619853 open?

Gwen Swain at Waterstone Mortgage NMLS #1619853 is open now. It will close at 5:00 p.m.  

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