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Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Gwen and her team helped us buy our second home. Everything went smooth and on time which is what everyone wants in a 24/7 world. This is the 3rd time we've used Gwen and her team and we can't wait to use her services again!
Business response:
Thank you for sharing, Daniel! We're thrilled to hear everything went so smoothly with your homebuying with the help of Gwen and her team. We hope to work with you again in the future.
Gwen and her team helped us buy our second home. Everything went smooth and on time. Gwen was also able to pinpoint the income I needed on my tax return as a self employed individual which helped me save money on taxes. We can’t wait to use her services in the future!
Business response:
Thank you for sharing, Daniel! We're thrilled to hear everything went so smoothly with your homebuying with the help of Gwen and her team. We hope to work with you again in the future.
My experience with this mortgage company was nothing short of exceptional. From the onset, the level of service we received was remarkably professional and personalized. Their team provided timely responses to all our queries, ensuring we never felt in the dark about any aspect of our mortgage process. What stood out was the accessibility of the team members. Regardless of when we reached out, someone was always available to assist us, reflecting their commitment to excellent customer service. The coherence within the team w... read more
Business response:
Thank you for sharing, Lwgray! We're thrilled to hear everything went so smoothly with your mortgage with the help of Gwen and her team. We hope to work with you again in the future.
I can’t say enough good things about the entire team! Gwen found me loan options immediately and gave me great advice about the rates and down payment options. She more than surpassed my expectations! She was so knowledgeable and found the perfect loan for me.
Business response:
Thank you for sharing, Allison! We're thrilled to hear everything went so smoothly with your loan with the help of Gwen and her team. We hope to work with you again in the future.
BIG THANKS to Gwen and her amazing team!! We started the homebuying process - casually - last February and before we knew it, interest rates had hiked and we were heartbroken to think we might not be able to afford a home in this market. Gwen and her team literally saved the day! They provided us with various strategies and options to get us into a home at a price we could afford. They are problem solvers and get the job done!
Business response:
Thank you for taking the time to write this review, Kimberly! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.
Amazing service!! I have I have used Gwen's Team and we closed in 3 weeks on 2 homes so far. I am a new real estate agent and plan on referring her to everyone! Only place I will use!
Gwen and her team were fantastic! They were able to walk us through the whole process, giving us one less thing to worry about. They even helped us outside regular business hours. I would recommend working with Gwen to anyone
Business response:
Thank you for taking the time to write this review, Shawn! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.
Working with Gwen and her team was exceptional. It was my first time home buying, they made it so easy. They answered any questions I had in a very prompt manner. Rich was extremely helpful. I was expecting this process to be confusing and stressful and it was absolutely not. Thank you Gwen and team.
Business response:
Thank you for this review, Sleepydragon! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Gwen and her team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again.
Gwen and her team made home buying so simple. They kept us informed every step of the way. We didn't have to try to track them down with questions. If we had to leave a message, they usually respond the same day, if not within 24 hours.
Business response:
Thank you for sharing, Terry! We're thrilled to hear everything went so smoothly with your homebuying with the help of Gwen and her team. We hope to work with you again in the future.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 318 reviews.
Gwen Swain at Waterstone Mortgage NMLS #1619853 is closed now. It will open tomorrow at 8:30 a.m.