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1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We recently financed a home through Gwen Swain and she was absolutely amazing! Timely, accurate quotes and always willing to offer updates to our estimates as we went through the selling of our home and purchasing the new one. Great team of support staff too!
Business response:
Thank you for the excellent review! Gwen is outstanding at everything she does-especially refinancing! You're right the her quotes are always accurate and can be received in a timely manner. He hope to work with you again sometime in the future!
When we found a house in the Boise metro that we were interested in on a Sunday evening I felt bad putting a blind call in to Gwen, but she not only answered but went above and beyond my expectations answering every question I had and more. Fast forward a couple months and we own our new home and the process couldn't have been better. If anybody asks me where to go for lending in this area, Gwen and the entire Waterstone team would be emphatically my answer!
Business response:
Thank you! We are so glad that you had the absolute best experience working with Gwen. We agree, she’s always available and puts her clients first! We look forward to working with you again in the future!
Gwen was super helpful & professional and I would highly recommend her to anyone looking for a mortgage! She guided us through the process and got us the best rate we could have imagined!
Business response:
Thank you for writing such a nice message! We agree, Gwen really is exceptional. We are thrilled to hear you had such a positive experience! We look forward to working with you again soon.
Working with Gwen is super easy! She is clear and concise in her communications and needs for supporting docs, etc. She made it easy for us to be flexible on lock dates and made clear recommendations on when she thought it was a good time based on rates and terms. Closing went smoothly with minimal details to work out between lock and close date. Highly recommended!
Business response:
Thank you for sharing your experience with us! We're glad you loan process went smooth, thanks to Gwen and her team. We look forward to working with you again and hope you are loving your new home!
Gwen and her team were great to work with. Very responsive and communication was great during the process! We purchased a home from out of state so the experience of doing this online was very good. The ease of uploading required documents was very simple. Updates on the process were made regularly leaving me with minimal questions.
Business response:
Isn't the borrower portal wonderful? The ease of uploading documents, in a secure location, puts your mind at ease. We hope your move was as easy as your loan process. Thanks again!
Gwen and her team were very easy to work with. They got everything done in a timely manner and answered all of our questions when we had them. We highly recommend Gwen Swain and her team.
Business response:
Thank Ashley for this recommendation and review. We're happy Gwen made your loan process easy. We hope you are enjoying your new home.
Gwen and her team at Waterstone Mortgage are professional, responsive and they get the job done. In all my years of buying and selling homes, this transaction was by far the smoothest. Thank you, Gwen!
Business response:
We appreciate you taking the time to write this review for Gwen and her team, Lisa. We're proud to hear that this is the smoothest loan process you have been through.
Gwen has been extremely helpful, efficient and available during this process. Considering the volume of loans being generated in the Treasure Valley RE market right now we did not feel neglected at any time with Gwen. All of our questions and concerns were handled in a timely manor. We highly recommend her.
Business response:
We are happy to hear you had a smooth and easy loan process with Gwen. Gwen is great at providing personalized service to all of her customers. We hope you are enjoying your new home and thank you for taking the time to share your experience.
Gwen Swain and her team were wonderful to work with. Our lending process went smoothly because of their great communication. They led us very clearly through all the steps we needed to take and answered any questions along the way. Gwen also communicated very well with our realtor. We would definitely recommend her services!
Business response:
Thank you for sharing, Erin. We're thrilled to hear everything went so smoothly with the help of Gwen and her team. We hope to work with you again in the future!
Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 352 reviews.
Gwen Swain at Waterstone Mortgage NMLS #1619853 is closed now. It will open tomorrow at 8:30 a.m.