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Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Gwen was super helpful & professional and I would highly recommend her to anyone looking for a mortgage! She guided us through the process and got us the best rate we could have imagined!
Business response:
Thank you for writing such a nice message! We agree, Gwen really is exceptional. We are thrilled to hear you had such a positive experience! We look forward to working with you again soon.
Working with Gwen is super easy! She is clear and concise in her communications and needs for supporting docs, etc. She made it easy for us to be flexible on lock dates and made clear recommendations on when she thought it was a good time based on rates and terms. Closing went smoothly with minimal details to work out between lock and close date. Highly recommended!
Business response:
Thank you for sharing your experience with us! We're glad you loan process went smooth, thanks to Gwen and her team. We look forward to working with you again and hope you are loving your new home!
Gwen and her team were great to work with. Very responsive and communication was great during the process! We purchased a home from out of state so the experience of doing this online was very good. The ease of uploading required documents was very simple. Updates on the process were made regularly leaving me with minimal questions.
Business response:
Isn't the borrower portal wonderful? The ease of uploading documents, in a secure location, puts your mind at ease. We hope your move was as easy as your loan process. Thanks again!
Gwen and her team were very easy to work with. They got everything done in a timely manner and answered all of our questions when we had them. We highly recommend Gwen Swain and her team.
Business response:
Thank Ashley for this recommendation and review. We're happy Gwen made your loan process easy. We hope you are enjoying your new home.
Gwen and her team at Waterstone Mortgage are professional, responsive and they get the job done. In all my years of buying and selling homes, this transaction was by far the smoothest. Thank you, Gwen!
Business response:
We appreciate you taking the time to write this review for Gwen and her team, Lisa. We're proud to hear that this is the smoothest loan process you have been through.
Gwen has been extremely helpful, efficient and available during this process. Considering the volume of loans being generated in the Treasure Valley RE market right now we did not feel neglected at any time with Gwen. All of our questions and concerns were handled in a timely manor. We highly recommend her.
Business response:
We are happy to hear you had a smooth and easy loan process with Gwen. Gwen is great at providing personalized service to all of her customers. We hope you are enjoying your new home and thank you for taking the time to share your experience.
Gwen Swain and her team were wonderful to work with. Our lending process went smoothly because of their great communication. They led us very clearly through all the steps we needed to take and answered any questions along the way. Gwen also communicated very well with our realtor. We would definitely recommend her services!
Business response:
Thank you for sharing, Erin. We're thrilled to hear everything went so smoothly with the help of Gwen and her team. We hope to work with you again in the future!
We were impressed with all the awesome teamwork!! They walked us through and really made sure we understood everything. Any obstacles that came up , they had a solution for. They even worked through the holidays .They always responded to all of our needs , phone calls, texts and emails right away. Everything went very smoothe and quick! Thank you!! We loved this team and highly recommend them all. We will definitely call them if we ever need any help in the future .
Business response:
Thank you for the review, Carmen! We hope to see you soon.
Gwen and her team's professionalism, experience, and attention to detail made the process of completing our loan requirements pleasant and stress-free. We would certainly use them again and have recommended her to our son.
Business response:
Thank you for this review, Anita and Kirk. Having a professional and knowledgeable loan originator, like Gwen, assisting you throughout the loan process, makes all the difference. We look forward to working with you again in the future, please don't be strangers!
Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 318 reviews.
Gwen Swain at Waterstone Mortgage NMLS #1619853 is closed now. It will open at 8:30 a.m.