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Halliwell Care Home - Elizabeth Finn Homes

4.8

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Location details

Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom

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4.8119 reviews
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Paul 
8 years ago

Unbelievably good care. Professional excellence, huge personal kindness to my wife and all the family and friends. Could not be bettered. 

Business response:

Thank you so much for taking the time to review our service at Halliwell and I will be delighted to share this with the team. 

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Carolyn B 
8 years ago

I cannot recommend Halliwell more highly. Halliwell was home to my mother. The staff were exceptionally kind and caring and always made the family welcome. The activities arranged by the Friends of Halliwell were the icing on the cake. The restaurant downstairs, hairdresser and garden all added to the feeling of home. 

Business response:

What a lovely review and thank you so much for mentioning our "unsung heroes", our wonderful Friends. I will have great pleasure passing on your thanks and appreciation. 

Graham B's profile image
Graham B 
8 years ago

A truly excellent care home. I cannot fault it. My father, age 96 and very independent, spent two weeks there for respite care. The staff were excellent and I had no qualms about him being in their care. I am trying to convince him to go there permanently as he lives on his own. He says he has no objection to going back, but might wait until he is a bit older. 

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Sheila B 
9 years ago

We as a family required respite for our father in August in order for our elder sister, his main carer to have a well-deserved break. Halliwell Care Home ticked all the boxes for us. We knew that Dad was in safe hands with staff who were respectful, patient, and caring and met all his needs. The Location is perfect being in the centre of Tunbridge Wells with lovely grounds where we were able to take Dad in a wheelchair and have afternoon tea. The dining room is a sociable area for residents to eat together if they so wish or... read more

Business response:

Thank you all so much for your recommendation and kind words, which I will happily feedback to the team. 

Susan H's profile image
Susan H 
9 years ago

Both my father (who died in May this year) and my mother were admitted to Halliwell in July 2014. The staff and facilities are marvellous and I have been very happy with the way our family have been treated - from the rather sudden admission, through dad's declining and now looking after mum. 

Business response:

Thank you for your lovely review. Will pass on to the team. 

Chris T's profile image
Chris T 
9 years ago

The Manager and her team made my father exceptionally welcome and arranged for him to come and stay at very short notice over the Christmas period in 2015. My father was very well looked after in all respects in a very comfortable and safe environment 

Business response:

Thank you very much for your kind review. We were glad to be able to help out over Christmas which is always busy and a popular time for respite stays at Halliwell Care home. 

JR's profile image
JR 
9 years ago

My mother moved to Halliwell Care Home in June 2016 following a fall in which she broke her hip. She was no longer able to live on her own. she had a lovely room with a good en-suite in which she could have a shower quite easily with help. Halliwell Care Home has several lounges which are like rooms in your own home and a beautiful dining room. The garden is a wonderful space and mum enjoyed being taken there in a wheelchair. The food was always good - with great choices. Most importantly, she had wonderful care from kind, c... read more

Business response:

Thank you very much for your lovely comments and review of Halliwell which I will pass onto the team. 

Eve's profile image
Eve 
9 years ago

All staff are friendly, caring and professional. Management is also very caring and "hands on". It is inevitable that problems occur in a residential home but these were dealt with promptly, efficiently and satisfactorily. 

Business response:

Thank you so much for your review. It is lovely for the management team at Halliwell to be acknowledged in this way. We take complaints, however small very seriously and strive to resolve them quickly and efficiently. Giving outstanding care to all our residents as well as supporting relatives and friends, is at the heart of our day to day life at Halliwell. Many thanks again. 

Joy S's profile image
Joy S 
9 years ago

Very caring staff allowed my visits anytime. Very kind to a grumpy patient. 

Business response:

Thank you so much for your lovely review. Will pass on to the team. 

Frequently asked questions about Halliwell Care Home - Elizabeth Finn Homes

How is Halliwell Care Home - Elizabeth Finn Homes rated?

Halliwell Care Home - Elizabeth Finn Homes has a 4.8 star rating with 119 reviews. 

When is Halliwell Care Home - Elizabeth Finn Homes open?

Halliwell Care Home - Elizabeth Finn Homes is open now. It is open 24/7.