Halliwell Care Home - Elizabeth Finn Homes

4.8

Skilled Nursing
Tunbridge Wells, KEN

About this business

Healthcare Skilled Nursing

Location details

Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom

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4.8128 reviews

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Graham B

9 years ago

A truly excellent care home. I cannot fault it. My father, age 96 and very independent, spent two weeks there for respite care. The staff were excellent and I had no qualms about him being in their care. I am trying to convince him to go there permanently as he lives on his own. He says he has no objection to going back, but might wait until he is a bit older.

Sheila B

9 years ago

We as a family required respite for our father in August in order for our elder sister, his main carer to have a well-deserved break. Halliwell Care Home ticked all the boxes for us. We knew that Dad was in safe hands with staff who were respectful, patient, and caring and met all his needs. The Location is perfect being in the centre of Tunbridge Wells with lovely grounds where we were able to take Dad in a wheelchair and have afternoon tea. The dining room is a sociable area for residents to eat together if they so wish or... read more

Business response:

Thank you all so much for your recommendation and kind words, which I will happily feedback to the team.

Susan H

9 years ago

Both my father (who died in May this year) and my mother were admitted to Halliwell in July 2014. The staff and facilities are marvellous and I have been very happy with the way our family have been treated - from the rather sudden admission, through dad's declining and now looking after mum.

Business response:

Thank you for your lovely review. Will pass on to the team.

Chris T

9 years ago

The Manager and her team made my father exceptionally welcome and arranged for him to come and stay at very short notice over the Christmas period in 2015. My father was very well looked after in all respects in a very comfortable and safe environment

Business response:

Thank you very much for your kind review. We were glad to be able to help out over Christmas which is always busy and a popular time for respite stays at Halliwell Care home.

9 years ago

My mother moved to Halliwell Care Home in June 2016 following a fall in which she broke her hip. She was no longer able to live on her own. she had a lovely room with a good en-suite in which she could have a shower quite easily with help. Halliwell Care Home has several lounges which are like rooms in your own home and a beautiful dining room. The garden is a wonderful space and mum enjoyed being taken there in a wheelchair. The food was always good - with great choices. Most importantly, she had wonderful care from kind, c... read more

Business response:

Thank you very much for your lovely comments and review of Halliwell which I will pass onto the team.

Eve

9 years ago

All staff are friendly, caring and professional. Management is also very caring and "hands on". It is inevitable that problems occur in a residential home but these were dealt with promptly, efficiently and satisfactorily.

Business response:

Thank you so much for your review. It is lovely for the management team at Halliwell to be acknowledged in this way. We take complaints, however small very seriously and strive to resolve them quickly and efficiently. Giving outstanding care to all our residents as well as supporting relatives and friends, is at the heart of our day to day life at Halliwell. Many thanks again.

Joy S

9 years ago

Very caring staff allowed my visits anytime. Very kind to a grumpy patient.

Business response:

Thank you so much for your lovely review. Will pass on to the team.

Martin P

9 years ago

My father went into Halliwell Care Home at the beginning of December 2015 having been diagnosed with prostate cancer that had spread extensively, leaving him paralysed below the chest. He died on the 26th of January 2016. He required full time nursing care throughout. He was treated with great kindness, respect and made as comfortable as possible throughout his stay by every employee he came in contact with. For the family members and friends who visited him, we were made to feel welcome and our privacy respected. Although a... read more

Business response:

It is with the greatest of pleasure that I will feed your review back to the team. We know that it can be a difficult time for families and friends when a loved one comes into a care home and building a bond not only with residents but relatives is an important part of personalised care and a resident's wellbeing. Especially as it is the resident's home.

George A

10 years ago

I was only two weeks in the above home and I was impressed in those two weeks. The food was very good. Any problems the nurses were ready to arrange.

Business response:

I am so pleased that you enjoyed your stay with us and that you would recommend Halliwell Care Home in the future. Very many thanks for taking the time.