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Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom
Get directionsMy mother was admitted on 17th April 2019 and passed away peacefully on the 26th April 2019 after the most wonderful, compassionate and dedicated care. My mother had her mental faculties until the last. She was pain-free and was surrounded by her 3 daughters every day that she was in Halliwell Care Home. The kindness given to my mother and to me and my sisters was exemplary.
Business response:
What an amazing review, I feel quite speechless, but I am a very proud manager of a wonderful team built over many years. I will pass your lovely review onto them all. Many thanks.
This review relates to the second fortnight my wife and self have indulged in at Halliwell. I would not use the term 'dignity' to summarise the staff treatment - words such as 'friendly', 'respectful' are willingly given. Room service at all hours was most cheerfully maintained. The setting in which Halliwell is set - and maintained - adds to the experience. Occasional visits from deer and foxes add interest.
Business response:
Thank you for taking the time to review Halliwell which is very much appreciated. I will be delighted to forward this to the rest of the team.
My mother spent the last 15 months of her life at the Halliwell. The compassion, care and attention to detail was exemplary, particularly in her last days. All the staff from management through to cleaning staff behaved in a professional and friendly manner throughout her say making the experience more pleasurable.
Business response:
Thank you so much for your review and kind words which I will pass onto the team.
I arrived in the dark having been discharged from a hospital stay for chemotherapy. I was greeted by bright new flower arrangements, a spacious reception hall, with beautiful copies of French Impressionist paintings. Everywhere was light and bright. My room was welcoming, with an ensuite W.C and basin and plenty of storage space for a short stay. I discovered that a friend from my church was in the next room and over the next few days, I met some more residents and enjoyed the excellent food in the dining room. The nursing s... read more
Business response:
Thank you so much for your kind review. I will pass onto the team.
I am from America and many of my elder relatives have 'retired' to retirement communities there. I have never experienced the kind of service and actual elegance of Halliwell in any other retirement community.
Business response:
Thank you so much for your kind review.
A wonderful care home, 5 stars! All the staff are so caring. The food is excellent. The garden and surrounds also really lovely.
Business response:
Thank you so much for your kind review.
My mother went into Halliwell, initially for respite but after only a few days she knew she wanted to stay there permanently. Everything about it is first class and this is undoubtedly due to the professionalism of the management. The home is in a lovely setting, is clean and the care is first class. Knowing that she has all that she needs is such a relief to her family and we love visiting her. I would recommend Halliwell to anyone looking for care for their loved ones.
Business response:
Thank you so much for your kind review. We very much appreciate the time you took and I will be delighted forward this on to the team.
Our mother entered Halliwell in July 2018 and stayed until her death in November. Throughout her stay, the care offered was exemplary and we could not be more delighted with the care she received. She came in with many sores acquired during a long stay in hospital and Halliwell managed to heal them and give her much more comfort. She was often distressed and unhappy after her sudden illness and decline and the staff showed immense patience and compassion. We also felt involved in mum's care and supported ourselves through a ... read more
Business response:
I am immensely proud of the wonderful team here at Halliwell and I thank you so much for highlighting their excellent skills, underpinned with compassion and care. Many thanks and I will be delighted to forward your review onto all the team.
Premises - immaculate. Staff - universally helpful and friendly.
Business response:
Thank you for taking the time to review Halliwell and the team. This is always appreciated. Many thanks.
Halliwell Care Home - Elizabeth Finn Homes has a 4.8 star rating with 124 reviews.
Halliwell Care Home - Elizabeth Finn Homes is open now. It is open 24/7.