Halliwell Care Home - Elizabeth Finn Homes

4.8

Skilled Nursing
Tunbridge Wells, KEN

About this business

Healthcare Skilled Nursing

Location details

Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom

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4.8119 reviews

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Jenny C

6 years ago

A wonderful care home, 5 stars! All the staff are so caring. The food is excellent. The garden and surrounds also really lovely.

Business response:

Thank you so much for your kind review.

Julie D

6 years ago

My mother went into Halliwell, initially for respite but after only a few days she knew she wanted to stay there permanently. Everything about it is first class and this is undoubtedly due to the professionalism of the management. The home is in a lovely setting, is clean and the care is first class. Knowing that she has all that she needs is such a relief to her family and we love visiting her. I would recommend Halliwell to anyone looking for care for their loved ones.

Business response:

Thank you so much for your kind review. We very much appreciate the time you took and I will be delighted forward this on to the team.

Susan B

6 years ago

Our mother entered Halliwell in July 2018 and stayed until her death in November. Throughout her stay, the care offered was exemplary and we could not be more delighted with the care she received. She came in with many sores acquired during a long stay in hospital and Halliwell managed to heal them and give her much more comfort. She was often distressed and unhappy after her sudden illness and decline and the staff showed immense patience and compassion. We also felt involved in mum's care and supported ourselves through a ... read more

Business response:

I am immensely proud of the wonderful team here at Halliwell and I thank you so much for highlighting their excellent skills, underpinned with compassion and care. Many thanks and I will be delighted to forward your review onto all the team.

G P

7 years ago

Premises - immaculate. Staff - universally helpful and friendly.

Business response:

Thank you for taking the time to review Halliwell and the team. This is always appreciated. Many thanks.

Susan M

7 years ago

When my mother moved into the Halliwell, she knew she was at the end of life and that she would not return home. This difficult time was made easier by the wonderful care and consideration shown to her by all the staff. As a regular visitor, I was made to feel at home. From cleaning staff to waiters, gardeners, care assistants, nurses and managers, I always received a warm welcome. For Mummy and all the family, it was home from home. The experience of the staff and their readiness to listen at difficult moments made the unbe... read more

Business response:

Thank you so much for taking the time to review Halliwell. I will be delighted to forward your kind words to all the team.

Richard H

7 years ago

The Halliwell Care Home was an amazing, caring place for my sister’s end of life care. From the first visit we made to when my sister passed away two weeks later, the staff were always wonderful. Each time we visited, we were impressed by the warm and friendly atmosphere and the cleanliness of this comfortable care home. All staff from manager, reception, nurses, carers, catering, etc were all very passionate about their jobs and the care home and I can honestly say it shone through each day. My sister’s needs were met with ... read more

Business response:

It is always a joy for the team to read a review like this, which supports how hard they work to make individual residents and their families have a good experience with end of life care at a very difficult time. Many thanks.

Patricia L

7 years ago

My husband went into the Halliwell initially for respite care following a haemorrhagic stroke which had left him unable to walk or stand with significant weakness on his left side. I had hoped that he would then be able to come home but that was sadly not an option. The staff at the Halliwell cared for him with such compassion, maintained his dignity and took interest in him as a person not only a patient, wonderful care.

Business response:

Thank you for your kind review of Halliwell and the team. I will be delighted to pass on your praise.

Rosamund C

7 years ago

My father was very happy at Halliwell despite having to leave his home where he had lived for over 50 years. I am sure the cheerful, expert and tender care shown by all the staff helped to settle him. Whenever we telephoned to enquire after my father's health, especially when he was poorly, whoever we spoke to, day staff and night staff alike, we were always impressed. Everyone knew exactly his situation and were able to give us reassuring updates. To give this kind of support requires a considerable amount of time and effor... read more

Business response:

Thank you so much for your lovely review which I will pass onto all the staff. Your kind words and appreciation, always mean the world to the team.

P H

7 years ago

Halliwell is an exceptional nursing home. It is well-run and the staff are superb. Abolutely all the staff - whether they're nurses, carers, receptionists or part of the housekeeping, restaurant, maintenance teams - engage with the residents and genuinely care about both their physical and emotional wellbeing. It's a caring, happy place and did an excellent job of caring for my 90 year old dad.