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Halliwell Care Home - Elizabeth Finn Homes

4.8

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Location details

Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom

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4.8124 reviews
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Susan M's profile image
Susan M 
7 years ago

When my mother moved into the Halliwell, she knew she was at the end of life and that she would not return home. This difficult time was made easier by the wonderful care and consideration shown to her by all the staff. As a regular visitor, I was made to feel at home. From cleaning staff to waiters, gardeners, care assistants, nurses and managers, I always received a warm welcome. For Mummy and all the family, it was home from home. The experience of the staff and their readiness to listen at difficult moments made the unbe... read more

Business response:

Thank you so much for taking the time to review Halliwell. I will be delighted to forward your kind words to all the team. 

Richard H's profile image
Richard H 
7 years ago

The Halliwell Care Home was an amazing, caring place for my sister’s end of life care. From the first visit we made to when my sister passed away two weeks later, the staff were always wonderful. Each time we visited, we were impressed by the warm and friendly atmosphere and the cleanliness of this comfortable care home. All staff from manager, reception, nurses, carers, catering, etc were all very passionate about their jobs and the care home and I can honestly say it shone through each day. My sister’s needs were met with ... read more

Business response:

It is always a joy for the team to read a review like this, which supports how hard they work to make individual residents and their families have a good experience with end of life care at a very difficult time. Many thanks. 

Patricia L's profile image
Patricia L 
7 years ago

My husband went into the Halliwell initially for respite care following a haemorrhagic stroke which had left him unable to walk or stand with significant weakness on his left side. I had hoped that he would then be able to come home but that was sadly not an option. The staff at the Halliwell cared for him with such compassion, maintained his dignity and took interest in him as a person not only a patient, wonderful care. 

Business response:

Thank you for your kind review of Halliwell and the team. I will be delighted to pass on your praise. 

Rosamund C's profile image
Rosamund C 
7 years ago

My father was very happy at Halliwell despite having to leave his home where he had lived for over 50 years. I am sure the cheerful, expert and tender care shown by all the staff helped to settle him. Whenever we telephoned to enquire after my father's health, especially when he was poorly, whoever we spoke to, day staff and night staff alike, we were always impressed. Everyone knew exactly his situation and were able to give us reassuring updates. To give this kind of support requires a considerable amount of time and effor... read more

Business response:

Thank you so much for your lovely review which I will pass onto all the staff. Your kind words and appreciation, always mean the world to the team. 

P H's profile image
P H 
8 years ago

Halliwell is an exceptional nursing home. It is well-run and the staff are superb. Abolutely all the staff - whether they're nurses, carers, receptionists or part of the housekeeping, restaurant, maintenance teams - engage with the residents and genuinely care about both their physical and emotional wellbeing. It's a caring, happy place and did an excellent job of caring for my 90 year old dad. 

D C's profile image
D C 
8 years ago

My dad transferred to the Halliwell after a three-month stay in hospital. The staff welcomed him, his first request for a long soak in a bubble bath was carried out his first evening. The staff were cheerful, friendly and nothing was too much trouble. 

Business response:

It is so important that residents are made to feel welcome from the minute they arrive at Halliwell and that residents can continue to keep control of their lives and how they live their lives day to day, with our help and support. Thank you for your lovely review. 

Roger S's profile image
Roger S 
8 years ago

I had a close friend who was a resident at Halliwell for over 2 1/2 years and I would visit 2 or 3 times every week. Halliwell was always lovely and clean - nice, warm and comfortable, and became 'home' to my friend for her time there. The staff were wonderful and very caring and the management were always available, should any minor points need to be discussed. I would have no hesitation in highly recommending Halliwell to anyone thinking of similar care for a friend or relative. 

Business response:

Thank you for taking the time to review Halliwell Care Home. Very much appreciated. I will forward this to the team. 

S U's profile image
S U 
8 years ago

The care and nursing my husband experienced in the Halliwell at Tunbridge Wells could not have been better. 

Business response:

Thank you so much. I will pass onto the team. Kind regards 

Gill R's profile image
Gill R 
8 years ago

I would thoroughly recommend the Halliwell Care Home in Tunbridge Wells if you have the suitable finances. The care is second to none and the staff are excellent. 

Business response:

Thank you so much for your review which I will pass onto the team. To anyone reading this review I would say we are competitive within the local market, so I would encourage anyone who is looking at care homes for a loved one to get in touch and arrange a visit. 

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How is Halliwell Care Home - Elizabeth Finn Homes rated?

Halliwell Care Home - Elizabeth Finn Homes has a 4.8 star rating with 124 reviews. 

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