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Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom
Get directionsWe've been very pleased with Halliwell's care of my father over the last six months, and my mother for a short respite stay, especially after transfer from a less good Home! Helpful, friendly care staff and responsive management.
Business response:
Thank you so much for your kind review. We are so glad that your father has settled in so well and were also happy to help your mother briefly - it was a lovely chance for them to spend more time together.
My father has been a permanent resident in Halliwell Care Home since June 2021 and his care has been exemplary. Sadly due to his dense stroke, he is largely immobile and relies on the Halliwell team for quite literally all of his needs from dressing, help with eating, medication, personal care to ensuring he is moved from bed to his favourite armchair or his wheelchair. All of these activities are carried out with kindness and respect and my father's dignity is always respected. While my father was in hospital for many weeks... read more
Business response:
What a wonderful and detailed review, thank you so much. I am very proud to share this with the team as it reflects not only the care and compassion they have but also the clinical expertise.
My husband has been in Halliwell Care Home since suffering a stroke affecting his mobility. Right from the start all of his needs have been met in a caring, professional manner. The staff treat him with dignity and respect whilst still dealing with his many needs. There is also care and consideration for me as his wife. His health has deteriorated recently, he has dementia and is bed-bound, doubly incontinent, and fed puréed food. He is fed by kind nurses who chat to him in a cheerful manner I visit daily as he is on end of ... read more
Business response:
We are so grateful for this heartfelt review. It has been a pleasure to care for your husband and we are so glad that you feel supported too through these difficult days. Thank you so much from all of the team at Halliwell, this means a lot to us.
My mum moved to the Halliwell Care Home in October. I have had a great deal of experience with care homes as my mother in law, who died in 2020, had to be moved from one to another and my father, who suffered from vascular dementia also had to be moved from his first care home to his second. I am absolutely delighted with my mum's care and treatment at the Halliwell. Right from my initial contact with the Manager, she worked really hard to ensure that the move happened as we had to wait for the sale of my mum's home and this... read more
Business response:
We are all so glad that your Mum has settled so well into her new life at Halliwell Care Home. Thank you so much for taking the time to write these very kind words, it means such a lot to me and my wonderful team especially during these very challenging days of the Pandemic.
Staff are exceptional, offering great care to my grandad who went in for a week of respite. He was very well cared for, his room was impeccable and the grounds of the home are beautiful. Would highly recommend.
Business response:
Thank you so much for your kind review. We were very happy to be able to help.
I have been so well cared for that I have wondered if I would like to stay permanently.
Business response:
Thank you, Pamela, for your kind review, and if you would like to come to stay permanently, we would be only too happy to welcome you back!
My father joined Halliwell as a resident in October 2020. He was immediately very warmly welcomed into the community, and his physical and medical care has been exceptional to date. Most importantly, his whole wellbeing has been a priority, enhanced by a wide range of activities, which, following his perceptive assessment by the staff, appear to be tailor made to fit his needs. These activities have included, painting in the art studio, singing in a choir, quizzes, concerts, film nights, creative writing and themed events an... read more
Business response:
Thank you very much for taking the time to write this wonderful review. We are all so delighted that your father has settled into Halliwell and made the most of everything we have to offer but more importantly, truly made it home. It is a pleasure to care for him.
I have stayed at Halliwell for two weeks for respite care after surgery. I cannot speak highly enough of the excellent care I have received, waited on hand and foot and enjoyed first-class restaurant food, so well presented. I will return home rather sad and will miss the help I have received, but their care has made me stronger and will make my recovery faster thanks to the excellent nursing staff.
Business response:
What a lovely review - thank you so much. I am really pleased that we have helped with your recovery post-operatively. Please do come and stay again anytime that you need a rest!
Halliwell Care Home gives me (and my family) complete peace of mind. The staff are trained to the highest standard and show compassion as well as expertise medically. I always feel completely safe here and steps are taken to ensure that infection is kept under control.
Business response:
Thank you very much for writing this review. I am so pleased that you feel happy and safe at Halliwell, and that you are cared for with compassion.
Halliwell Care Home - Elizabeth Finn Homes has a 4.8 star rating with 124 reviews.
Halliwell Care Home - Elizabeth Finn Homes is open now. It is open 24/7.