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Halliwell Care Home - Elizabeth Finn Homes

4.8

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Location details

Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom

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4.8119 reviews
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Douglas W's profile image
Douglas W 
5 years ago

Excellent care from all staff involved. Very comfortable accommodation. Food first class. Constant supervision appreciated. 

Business response:

Thank you so much for taking the time to give us your feedback. We are very pleased to hear that you enjoyed your stay with us and we all hope to see you again sometime. As always, we will share the feedback with the team. 

M S's profile image
M S 
6 years ago

My friend who had a debilitating and progressive illness came to live at Halliwell about 4 years ago. It soon became apparent that she had made an excellent choice. She settled amazingly quickly, due to the lovely welcome and wonderful care given by all the staff. My friend had always enjoyed scrabble, Halliwell enabled our weekly slot to continue which gave much pleasure. We too enjoyed the Halliwell welcome, which is everywhere and starts when you come in the front door. Halliwell nurtured my friend's many talents. Who cou... read more

Business response:

Thank you so much for your kind words that I will be very proud to share with the team. We were all so sad to lose your friend, having cared for her and got to know her so well over the past four years. We will never forget the pantomime that she wrote. 

Marguerite P's profile image
Marguerite P 
6 years ago

It's difficult to describe just how enjoyable my stay in Halliwell was. The building and surrounding gardens are very attractive and enhance the visit but it is the lovely staff that makes ones whole stay a joy. The care, yes but the warmth and friendliness, that so exceed just the care. I've had a happy, happy time and look forward to returning in September. Thank you one and all. 

Business response:

Thank you so much for taking the time to review Halliwell and the lovely team. I am so glad you enjoyed your stay with us and we look forward to your visit in September for your next "Holiday". 

Sarah K's profile image
Sarah K 
6 years ago

Due to being unable to cope at home after being discharged from hospital, I stayed at the Halliwell for three weeks having suffered a fractured pelvis in a road accident. I was on crutches and could not carry anything at all or prepare food. It was just what I needed and provided me with all my meals in a secure, welcoming and professional environment. Qualified, friendly staff were there whenever I needed any help and advice and there was a visiting GP which was also very beneficial. Despite being about 25 years younger tha... read more

Business response:

Thank you for your lovely review. Yes age is just a number and we all at times need a bit of love and special care, at any age! We were so pleased to be able to support your recovery at Halliwell. 

Jane T's profile image
Jane T 
6 years ago

My mother was admitted on 17th April 2019 and passed away peacefully on the 26th April 2019 after the most wonderful, compassionate and dedicated care. My mother had her mental faculties until the last. She was pain-free and was surrounded by her 3 daughters every day that she was in Halliwell Care Home. The kindness given to my mother and to me and my sisters was exemplary. 

Business response:

What an amazing review, I feel quite speechless, but I am a very proud manager of a wonderful team built over many years. I will pass your lovely review onto them all. Many thanks. 

Gerald P's profile image
Gerald P 
6 years ago

This review relates to the second fortnight my wife and self have indulged in at Halliwell. I would not use the term 'dignity' to summarise the staff treatment - words such as 'friendly', 'respectful' are willingly given. Room service at all hours was most cheerfully maintained. The setting in which Halliwell is set - and maintained - adds to the experience. Occasional visits from deer and foxes add interest. 

Business response:

Thank you for taking the time to review Halliwell which is very much appreciated. I will be delighted to forward this to the rest of the team. 

Jeremy J's profile image
Jeremy J 
6 years ago

My mother spent the last 15 months of her life at the Halliwell. The compassion, care and attention to detail was exemplary, particularly in her last days. All the staff from management through to cleaning staff behaved in a professional and friendly manner throughout her say making the experience more pleasurable. 

Business response:

Thank you so much for your review and kind words which I will pass onto the team. 

S A's profile image
S A 
6 years ago

I arrived in the dark having been discharged from a hospital stay for chemotherapy. I was greeted by bright new flower arrangements, a spacious reception hall, with beautiful copies of French Impressionist paintings. Everywhere was light and bright. My room was welcoming, with an ensuite W.C and basin and plenty of storage space for a short stay. I discovered that a friend from my church was in the next room and over the next few days, I met some more residents and enjoyed the excellent food in the dining room. The nursing s... read more

Business response:

Thank you so much for your kind review. I will pass onto the team. 

Bonnie R's profile image
Bonnie R 
6 years ago

I am from America and many of my elder relatives have 'retired' to retirement communities there. I have never experienced the kind of service and actual elegance of Halliwell in any other retirement community. 

Business response:

Thank you so much for your kind review. 

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How is Halliwell Care Home - Elizabeth Finn Homes rated?

Halliwell Care Home - Elizabeth Finn Homes has a 4.8 star rating with 119 reviews. 

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