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Halliwell Care Home - Elizabeth Finn Homes

4.8

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Location details

Halliwell, Kingswood Rd, Royal Tunbridge Wells, Tunbridge Wells, KEN, TN2 4UN, United Kingdom

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4.8128 reviews
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I D's profile image
I D 
10 years ago

Wonderful place for my father. Everything first class. Felt that my father was in very good hands. My father was in Halliwell for approx. 2 years. I have recommend the home to friends. 

R H's profile image
R H 
10 years ago

Very very high class care from management and staff who "make a real difference" and really care. A fantastic service and facilities. 

Graham C's profile image
Graham C 
10 years ago

Mother was a resident for three years until she died at the age of 100. Efficient and well organised care. Good range of activities for residents well enough to participate, including excursions, music, scrabble, jigsaws, painting and flower arranging. Smooth transition from care staff to nursing staff when my mother's health needed this. 

A G's profile image
A G 
10 years ago

I was at Halliwell for a month and a half, recovering from a fractured femur in my right leg, a process complicated by pre-existing polio related weakness in both legs. My room, though small was comfortable, with a distant view of fields. The staff, nursing, administration and catering were without exception, courteous, friendly and helpful. Though on occasions (I was there over the Christmas holiday period) short staffed and therefore stretched. Individual members of staff never made me feel a nuisance and nothing was too m... read more

Business response:

It is always lovely to get feedback from residents who have stayed with us and appreciate the wonderful team that work so hard to make Halliwell the special place it is. Many thanks 

Jean K's profile image
Jean K 
10 years ago

Mum lived at Halliwell for 18 months. She loved it there. She made friends with other residents and enjoyed the activities at the home. She often said it was a lovely place to be - good food spotless rooms and pleasant company. She got on well with the staff and they looked after her very well. 

Alison W's profile image
Alison W 
10 years ago

My father lived at Halliwell from August 2014 - July 2015 when he sadly died. From the very outset he was treated with care and great compassion and dignity until he died there. We were as a family very impressed with the Halliwell it was very assuring that we knew dad as in safe and caring hands. He had very complex needs. They also treated my brothers and I with care and compassion when he as in the last ten days of his life. We were very impressed 

Elizabeth M's profile image
Elizabeth M 
10 years ago

We have used Halliwell from time to time as respite care for my mother who is extremely infirm. The care is exceptional, the staff are great. They are interested, enthusiastic and caring. We have also used the Halliwell for post operative care to help get mum back on her feet. Their care has enabled this very wobbly 87 year old to return to her own home, where she is supported by her family plus carers. No doubt we will call on them again in due course.. 

Business response:

Thank you very much for this lovely review and I will pass on to the team. 

Richard P's profile image
Richard P 
10 years ago

My mother was a resident at Halliwell from October 2014 to June 2015. The whole building is modern and very well maintained it has a very good and welcoming feel to it. The staff are efficient, very professional, kind and caring. They treat the residents with kindness and respect. Facilities are very good and residents are encouraged to join in the various activities. Food is excellent and visitors can join residents for lunch. All in my mother loved her time at Halliwell and regarded it as her home. 

Anne I's profile image
Anne I 
10 years ago

I was more than satisfied with my husbands care he couldn't have been in a better place but a few things weren't right so I haven't put excellent on all counts. Everybody there was kind, helpful, cheerful but sometimes it took rather a long time for anybody to respond to the bell for attention the catering was not always up to scratch. My husband has now passed away. 

Business response:

It is very pleasing to see you have awarded Halliwell an “Excellent” in overall Standard of Care. I appreciate your bringing to our attention the slow response to the call bell that you had experienced and as a result we have been able to put new measures into place to ensure that this will not be repeated. We are very grateful for your valuable contribution to our ‘Friends of Halliwell’ team which is very much appreciated. It is lovely to see a family member join the group as it means that they have formed a valuable bond w... read more

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How is Halliwell Care Home - Elizabeth Finn Homes rated?

Halliwell Care Home - Elizabeth Finn Homes has a 4.8 star rating with 128 reviews. 

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Halliwell Care Home - Elizabeth Finn Homes is open now. It is open 24/7.