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Harvey Building Products
- Doors & Windows
- Waltham, MA
About this business
Location details
1400 Main Street, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:00 p.m. | |
| Tue | 07:00 a.m. to 4:00 p.m. | |
| Wed | 07:00 a.m. to 4:00 p.m. | |
| Thu | 07:00 a.m. to 4:00 p.m. | |
| Fri | 07:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you need customer service, ask for ***************************! *****, friendly and efficient, she is an absolute pleasure to deal with!
I was delighted with how quick and easy it was to go through the process to get a replacement window. I started the process with ****** and ended it with *******. Both were very pleasant, professional and clear with the instructions. These ladies are a credit to Harvey Windows front line and a success to the companys overall operation. Just fantastic!
*************************** was a tremendous help In tracking down some pivot bars for my 20 year old Harvey Signature windows. She worked relentlessly with her supervisor and co-workers to find some, all the while giving me a heads-up regarding progress. **************** representatives like her are few and far between. Thanks ****** so much for being so helpful, it was much appreciated.
As a contractor it is great to use a company that not only has quality products has first rate highly qualified certified technicians. The rep was amazing and extremely knowledgeable. both my customer and myself are extremely satisfied!
I needed a replacement for a sliding glass door that became foggy. I called Harvey's Customer Experience Specialist, and had the pleasure of working with ******. She made the process of ordering a replacement door easy and seamless. She is knowledgeable and a pleasure to do business with.
TL;DR Harvey Windows are superior-quality products. If you have any issues, the customer service is excellent.______General Impressions:We have a condominium outfitted completely with Harvey **************** the second owner and the windows were installed for the original owner. All windows have maintained complete insulation of the house; but two panes suffered some between-pane mold as a result of a Nor'easter. We contacted Harvey to acquire replacement glass, ready to dispute an opposition to honoring a 20 year warranty t... read more
I was searching for some latch pins for my daughters interior storm windows. I felt I would cut the chase and go direct to the supplier. I called Harvey Building Products and talk to ******* in customer service. My hopes were fading as ******* said they haven't made storm windows in about 5 years and probably did not have what I was looking for. I sent ******* a picture of the latch pin after she had told me they might have some old inventory items on hand. Then the miracle happened. ******* sent an email stating that she ha... read more
Excellent service. Harvey were able to provide parts for windows that were nearly 25 years old. Some parts were under warranty. Fast and responsive.
One of my 15 year old windows became "foggy" so I called Harvey to see if they were still under warranty and they were. I was sent a new window only had to pay shipping. When I received it, the new window was not fitting correctly. I called again and they were very helpful and thought it was the pivots so I was sent new ones. That didn't work. This time when I called I spoke to ****** who was extremely knowledgeable and helpful. She realized I was sent the wrong size window so ordered me a new one. The second one arrived dam... read more
Frequently asked questions about Harvey Building Products
How is Harvey Building Products rated?
Harvey Building Products has a 4.7 star rating with 991 reviews.
When is Harvey Building Products open?
Harvey Building Products is closed now. It will open at 7:00 a.m.